Comparison Summary
This comparison report of Bloomerang vs. Zoho Bigin is based on a specific set of business needs and context. The comparison uses 11293 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Bloomerang and Zoho Bigin
Bloomerang, Zoho Bigin, Blackbaud Luminate Online, Kindful, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Bloomerang covers Engagement Management, Communication Management with E-Mail, Helpdesk Management with Chat, Campaign Management with E-Mail, etc.
Zoho Bigin focuses on Engagement Management with Phone Calls, Training & Onboarding, Workflow Management with E-Mail, Pipeline Management, etc.
"I think what initially drew us to Bloomerang (aside from it being local) was the great customer support and the cloud-based access. Plus it was user friendly. Since using it, I have fallen in love with timelines and the ability to track so much of w...hat we do with donors in real time. Julie Henson, Donor Relations Officer I also still love the customer support so much. It's incredible, truly. Coburn Place Safe Haven Has helped me learn so much about report building. Oh! Have to shout-out First-Time Donor Calls' that is a new feature. LIFE CHANGING as a gift officer and so helpful! Love it and Bloomerang. I'm really grateful for the support, for the webinars, and think the database is an incredible asset to our organization. " - Julie Henson
"Bigin is exactly what we needed at our growing real estate company. We had looked into many CRM services but all of them were either too costly with features we didn’t yet need; too complicated to set up; or too simplistic with not enough features f...or the price. Zoho Bigin has been amazing. I watched one instruction video from the YouTube channel and I was ready to set up. It’s so simple to navigate that we were up and running on day 2. Customer support has also been great, even through the trial period. I’ve received quick responses to all my queries and even follow-up calls with walk throughs. Just stellar all the way. I look forward to exploring more of it and using all the features. " - Aika-Grace Wangwe
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About
Donor Management Software for Nonprofits
Zoho Bigin | A powerful CRM solution for small and micro businesses manage their customer relationships
Age
2012
1996
Financials
SEED
PRIVATE
Business Need
Total Processes
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91
29
Total Goals
(we found evidences for)
16
6
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Scale best practices
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Increase sales & revenue
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Improve efficiency
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Improve digital and social presence
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Improve internal communications
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Enhance customer relationships
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Acquire customers
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Establish thought leadership
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Increase customer life time value
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Improve stakeholder relations
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Launch new products
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Improve consistency
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Shorten ramp up time
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Improve navigation
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Improve visibility
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Enter new markets internationally or locally
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve ROI
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Improve stakeholder relations
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Launch new products
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Top Channels
Channels Used
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phone calls
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e-mail
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social media
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LinkedIn
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website
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phone calls
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e-mail
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social media
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LinkedIn
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website
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Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
