Comparison Summary
This comparison report of Bloomfire vs. ServiceNow® Knowledge Management is based on a specific set of business needs and context. The comparison uses 3189 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Bloomfire and ServiceNow® Knowledge Management
Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Bloomfire covers Knowledge Management, Content Management, Collaboration, Engagement Management, etc.
ServiceNow® Knowledge Management focuses on Knowledge Management with User Generated Content, Workflow Management, Helpdesk Management with Phone Calls, Social Media Management with User Generated Content, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Bloomfire
Focus area
Bloomfire is better than ServiceNow® Knowledge Management for
Software Failure Risk
ServiceNow® Knowledge Management
Focus area
ServiceNow® Knowledge Management is better than Bloomfire for
Software Failure Risk
About
Bloomfire: Best in Class Knowledge Sharing Platform
Knowledge Management | ServiceNow
Age
2010
Financials
SERIES B
IPO
Business Need
Total Processes
(we found evidences for)
54
32
Total Goals
(we found evidences for)
12
4
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Scale best practices
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Enhance customer relationships
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Grow market share
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Establish thought leadership
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Improve internal communications
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Improve ROI
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Shorten ramp up time
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Improve efficiency
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Increase sales & revenue
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Improve digital and social presence
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Enter new markets internationally or locally
- See 9 more
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Enhance customer relationships
-
Scale best practices
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Acquire customers
-
Manage risk
- See 1 more
Top Channels
Channels Used
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user generated content
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blogs
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phone calls
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offline
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mobile
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on premises
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causes and charity
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promotions
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mobile app
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point of sale
- See 7 more
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user generated content
-
blogs
-
phone calls
-
offline
-
mobile
-
on premises
-
causes and charity
-
promotions
-
mobile app
-
point of sale
- See 7 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
