cuspera logo CUSPERA

Bloomreach vs WebEngage: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Bloomreach vs. WebEngage is based on a specific set of business needs and context. The comparison uses 12423 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Bloomreach and WebEngage

Bloomreach, WebEngage, Klaviyo, Ortto, etc., belong to a category of solutions that help Marketing Automation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Bloomreach covers Campaign Management with E-Mail, Engagement Management, Communication Management with E-Mail, Helpdesk Management with E-Mail, etc.

WebEngage focuses on Engagement Management, Training & Onboarding, Campaign Management, Communication Management with E-Mail, etc.

"Customers are able to find products and add them to cart much faster with Bloomreach. Overall, our basket-building speed went up by over 25%. " - Shanti Vellanki

"Great service, helpful team, and an ever-evolving product. Such is the ease of usability that it takes very little time to make someone new to learn the tool and start implementing journeys and automation. " - Bharat Bhatia

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Bloomreach

Focus area

Bloomreach is better than WebEngage for

Software Failure Risk

  • low

logo WebEngage

Focus area

WebEngage is better than Bloomreach for

Software Failure Risk

  • medium

About

Bloomreach - Powering Enterprise CMS and Optimizing Commerce Experiences

Marketing Automation tool to craft contextual and personalized campaigns

Age

2009

Financials

SERIES F

SERIES B

Business Need

Total Processes
(we found evidences for)

81

111

Total Goals
(we found evidences for)

15

19

Top Processes

Evidences indicate better relative satisfaction


campaign monitoring


engagement management

engaging and following up


helpdesk management


communication management

sending & publishing communications

tracking & monitoring communications



social media management

social media analytics



contact list management


segmentation and targeting


identify target customers

customise loyalty program

create engagement based loyalty


lifetime value management


generation of new leads


training & onboarding



workflow management



sales document management

contract management

proposal & quote management


customer feedback management

measuring net promoter score

measuring customer satisfaction



personalized marketing




products & pricelist management



social media marketing


touchpoint management



lead qualification

lead qualification: behavioural

lead qualification: technographic





discount management


channel management



promotion management


category management


trade show marketing




conversion management



subscription management




referral management


rating and review management


relationship management


customer case management


courses & assessment


knowledge management


competitive intelligence








revenue cycle management


sales incentive management



business development



database marketing





influencer marketing


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Improve ROI

  • Increase customer life time value

  • Improve efficiency

  • Launch new products

  • Improve brand engagement

  • Scale best practices

  • Increase average basket value

  • Enter new markets internationally or locally

  • Build brand awareness

  • Improve digital and social presence

  • Improve internal communications

  • Grow market share

  • See 12 more
  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Increase customer life time value

  • Improve ROI

  • Build brand awareness

  • Improve brand engagement

  • Improve consistency

  • Establish thought leadership

  • Grow market share

  • Launch new products

  • Scale best practices

  • Improve digital and social presence

  • Enter new markets internationally or locally

  • Improve internal communications

  • Improve stakeholder relations

  • Improve visibility

  • Reduce bounce

  • Improve efficiency

  • See 16 more

Top Channels

Channels Used

  • e-mail

  • website

  • text SMS

  • promotions

  • mobile

  • social media

  • user generated content

  • blogs

  • chat

  • Whatsapp

  • games

  • phone calls

  • offline

  • omnichannel

  • Facebook

  • coupons

  • point of sale

  • video

  • mobile app

  • out of home

  • brochure

  • mass media

  • television

  • events

  • trade shows

  • channel partners

  • on premises

  • display advertisement

  • review sites

  • Amazon

  • Netflix

  • print media

  • magazine

  • See 30 more
  • e-mail

  • website

  • text SMS

  • promotions

  • mobile

  • social media

  • user generated content

  • blogs

  • chat

  • Whatsapp

  • games

  • phone calls

  • offline

  • omnichannel

  • Facebook

  • coupons

  • point of sale

  • video

  • mobile app

  • out of home

  • brochure

  • mass media

  • television

  • events

  • trade shows

  • channel partners

  • on premises

  • display advertisement

  • review sites

  • Amazon

  • Netflix

  • print media

  • magazine

  • See 30 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Business Setting