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Compare Brandwatch vs Alkami

Comparison Summary

For Brandwatch vs Alkami comparison, Our AI algorithm looked at 4632 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Brandwatch and Alkami to solve their respective business needs.

Pros and cons of Brandwatch and Alkami

Brandwatch is more suited to businesses that require Social Media Management with Social Media and Communication Management with Social Media where as Alkami is focused towards Campaign Management with Omnichannel and Communication Management with Omnichannel .

logo Brandwatch

Focus area

Brandwatch is better than Alkami for

Software Failure Risk

  • medium

logo Alkami

Focus area

Software Failure Risk

  • medium

About

Brandwatch | Digital Consumer Intelligence

Platform for all retail and business needs

Age

2005

Financials

SERIES C

PRIVATE

Business Need

Total Processes
(we found evidences for)

91

15

Total Goals
(we found evidences for)

16

2

Top Processes

Evidences indicate better relative satisfaction


social media management

social media analytics

monitoring social media

engaging on social media

scheduling post to social media

managing social media account


communication management

tracking & monitoring communications

sending & publishing communications


engagement management

engaging and following up


campaign management

campaign monitoring

campaign analytics



content management

content publishing


competitive intelligence


social media marketing




reputation management





generation of new leads


loyalty management

identify target customers

customise loyalty program


helpdesk management



training & onboarding


customer feedback management


workflow management


sales call management




influencer marketing


sales document management

contract management



lead qualification

lead qualification: demographic


touchpoint management


conversion management



international marketing



lifetime value management


category management


rating and review management



channel management


referral management


knowledge management


sales review & feedback


sales incentive management


Top Goals

Goals Achieved

  • Improve digital and social presence

  • Improve brand engagement

  • Build brand awareness

  • Enhance customer relationships

  • Improve ROI

  • Acquire customers

  • Launch new products

  • Establish thought leadership

  • Increase sales & revenue

  • Enter new markets internationally or locally

  • Improve stakeholder relations

  • Grow market share

  • Scale best practices

  • Improve internal communications

  • Improve efficiency

  • Manage risk

  • See 13 more
  • Enhance customer relationships

  • Acquire customers

Top Channels

Channels Used

  • omnichannel

  • print media

  • magazine

  • omnichannel

  • print media

  • magazine

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

high

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting