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Braze vs Batch: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Braze low Failure Risk for Batch medium
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Comparison Summary

This comparison report of Braze vs. Batch is based on a specific set of business needs and context. The comparison uses 3403 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Braze and Batch

Braze, Batch, MoEngage, CleverTap, etc., belong to a category of solutions that help Mobile Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Braze covers Engagement Management, Communication Management with E-Mail, Training & Onboarding with E-Mail, Campaign Management, etc.

Batch focuses on Engagement Management with Mobile, Loyalty Management with Mobile, Communication Management with Website, Personalized Marketing with Website, etc.

"With Braze, we’re able to better serve the global design community quickly and at scale. The capabilities of the platform enables our flexible and creative messaging strategy, enabling us to evolve with our diverse set of users. " - Emily Stewart

"Communicating with millions of users is always a challenge, but Batch delivered perfectly. Very happy to use their CRM platform for all our mobile apps. " - Agnès Alazard

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Braze

Focus area

Braze is better than Batch for

Software Failure Risk

  • low

logo Batch

Focus area

Software Failure Risk

  • medium

About

Cross channel personalization and Mobile engagement automation platform

Mobile Engagement Platform for better communication with your mobile customers

Age

2011

Financials

SERIES E

PRIVATE

Business Need

Total Processes
(we found evidences for)

74

14

Total Goals
(we found evidences for)

17

6

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (510)

Read Reviews (33)

engaging and following up

Read Reviews (353)

Read Reviews (27)

communication management

Read Reviews (90)

Read Reviews (2)

sending & publishing communications

Read Reviews (69)

Read Reviews (1)

training & onboarding

Read Reviews (65)

Read Reviews (0)

campaign management

Read Reviews (51)

Read Reviews (0)

campaign analytics

Read Reviews (8)

Read Reviews (0)

helpdesk management

Read Reviews (35)

Read Reviews (1)

lifetime value management

Read Reviews (33)

Read Reviews (0)

segmentation and targeting

Read Reviews (28)

Read Reviews (0)

competitive intelligence

Read Reviews (15)

Read Reviews (0)

lead qualification

Read Reviews (9)

Read Reviews (0)

lead qualification: technographic

Read Reviews (9)

Read Reviews (0)

customer feedback management

Read Reviews (9)

Read Reviews (0)

measuring net promoter score

Read Reviews (2)

Read Reviews (0)

channel management

Read Reviews (6)

Read Reviews (0)

products & pricelist management

Read Reviews (6)

Read Reviews (0)

rating and review management

Read Reviews (6)

Read Reviews (0)

relationship marketing

Read Reviews (5)

Read Reviews (1)

referral management

Read Reviews (5)

Read Reviews (0)

touchpoint management

Read Reviews (5)

Read Reviews (0)

content management

Read Reviews (5)

Read Reviews (0)

content sharing

Read Reviews (2)

Read Reviews (0)

social media management

Read Reviews (5)

Read Reviews (0)

social media analytics

Read Reviews (4)

Read Reviews (0)

knowledge management

Read Reviews (4)

Read Reviews (0)

creating knowledge base

Read Reviews (2)

Read Reviews (0)

courses & assessment

Read Reviews (4)

Read Reviews (0)

create learning path

Read Reviews (2)

Read Reviews (0)

generation of new leads

Read Reviews (4)

Read Reviews (0)

promotion management

Read Reviews (4)

Read Reviews (0)

loyalty management

Read Reviews (3)

Read Reviews (3)

customise loyalty program

Read Reviews (2)

Read Reviews (0)

identify target customers

Read Reviews (1)

Read Reviews (3)

personalized marketing

Read Reviews (3)

Read Reviews (1)

revenue cycle management

Read Reviews (2)

Read Reviews (0)

discount management

Read Reviews (2)

Read Reviews (0)

relationship management

Read Reviews (2)

Read Reviews (0)

workflow management

Read Reviews (2)

Read Reviews (0)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase customer life time value

  • Acquire customers

  • Improve brand engagement

  • Improve ROI

  • Increase sales & revenue

  • Launch new products

  • Build brand awareness

  • Enter new markets internationally or locally

  • Scale best practices

  • Improve efficiency

  • Improve digital and social presence

  • Establish thought leadership

  • Improve stakeholder relations

  • Improve consistency

  • Grow market share

  • Reduce bounce

  • See 14 more

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Scale best practices

  • Increase sales & revenue

  • Improve internal communications

  • Acquire customers

  • See 3 more

Top Channels

Channels Used

  • mobile

  • website

  • mobile app

  • games

  • promotions

  • offline

  • point of sale

  • See 4 more

  • mobile

  • website

  • mobile app

  • games

  • promotions

  • offline

  • point of sale

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

low

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting