Comparison Summary
This comparison report of Bright Pattern vs. 3CX Phone System is based on a specific set of business needs and context. The comparison uses 3719 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Bright Pattern and 3CX Phone System
Bright Pattern, 3CX Phone System, NICE CXone, Genesys PureConnect, etc., belong to a category of solutions that help Contact Center Software. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Bright Pattern covers Helpdesk Management with Phone Calls, Sales Call Management with Phone Calls, Engagement Management with Phone Calls, Contact List Management with Phone Calls, etc.
3CX Phone System focuses on Sales Call Management with Phone Calls, Conference Call Management with Offline, Collaboration with Phone Calls, Sales Document Management with Phone Calls, etc.
"We thought it would be impossible to achieve 95% customer satisfaction without a brick-and-mortar call center, but we’ve done it with the help of Bright Pattern. " - Sean Rivers
"Thanks to 3CX, we were able to increase our phone capability 250%+ in record time, to meet the demands of the National Health professionals responding to the Covid-19 crisis. " - Matt B
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
3CX Phone System
Focus area
3CX Phone System is better than Bright Pattern for
Software Failure Risk
About
Bright Pattern: Contact Center Software | Cloud-Based
3CX: Open Standards Software IP PBX
Age
2010
Financials
SERIES A
PRIVATE
Business Need
Total Processes
(we found evidences for)
62
29
Total Goals
(we found evidences for)
10
4
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve ROI
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Enhance customer relationships
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Acquire customers
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Scale best practices
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Improve efficiency
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Improve consistency
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Enter new markets internationally or locally
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Launch new products
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Increase sales & revenue
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Improve brand engagement
- See 7 more
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Improve internal communications
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Acquire customers
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Enhance customer relationships
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Increase sales & revenue
- See 1 more
Top Channels
Channels Used
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phone calls
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offline
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events
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trade shows
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chat
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mobile
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website
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mobile app
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video
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e-mail
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support groups
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print media
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magazine
- See 10 more
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phone calls
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offline
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events
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trade shows
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chat
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mobile
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website
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mobile app
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video
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e-mail
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support groups
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print media
-
magazine
- See 10 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
