Comparison Summary
This comparison report of Bright Pattern vs. 8x8 Business Phone is based on a specific set of business needs and context. The comparison uses 4435 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Bright Pattern and 8x8 Business Phone
Bright Pattern, 8x8 Business Phone, NICE CXone, Genesys PureConnect, etc., belong to a category of solutions that help Contact Center Software. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Bright Pattern covers Helpdesk Management with Phone Calls, Sales Call Management with Phone Calls, Engagement Management with Phone Calls, Contact List Management with Phone Calls, etc.
8x8 Business Phone focuses on Sales Call Management with Phone Calls, Collaboration with Phone Calls, Helpdesk Management with Phone Calls, Communication Management with Phone Calls, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Bright Pattern
Focus area
Bright Pattern is better than 8x8 Business Phone for
Software Failure Risk
About
Bright Pattern: Contact Center Software | Cloud-Based
Powerful cloud business phone system with mobility, reliability and collaboration
Age
2010
Financials
SERIES A
IPO
Business Need
Total Processes
(we found evidences for)
62
35
Total Goals
(we found evidences for)
10
6
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve ROI
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Enhance customer relationships
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Acquire customers
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Scale best practices
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Improve efficiency
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Improve consistency
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Enter new markets internationally or locally
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Launch new products
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Increase sales & revenue
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Improve brand engagement
- See 7 more
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Improve internal communications
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Acquire customers
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Enhance customer relationships
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Improve visibility
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Increase sales & revenue
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Enter new markets internationally or locally
- See 3 more
Top Channels
Channels Used
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phone calls
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offline
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events
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trade shows
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video
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e-mail
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chat
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mobile
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omnichannel
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mobile app
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on premises
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support groups
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promotions
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Skype
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text SMS
- See 12 more
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phone calls
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offline
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events
-
trade shows
-
video
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e-mail
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chat
-
mobile
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omnichannel
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mobile app
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on premises
-
support groups
-
promotions
-
Skype
-
text SMS
- See 12 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
