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Compare Bright Pattern vs Fluentstream UCaas

Comparison Summary

For Bright Pattern vs Fluentstream UCaas comparison, Our AI algorithm looked at 3899 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Bright Pattern and Fluentstream UCaas to solve their respective business needs.

Pros and cons of Bright Pattern and Fluentstream UCaas

Bright Pattern is more suited to businesses that require Helpdesk Management with Phone Calls and Sales Call Management with Phone Calls where as Fluentstream UCaas is focused towards Sales Call Management with Phone Calls and Collaboration with Video .

Both Bright Pattern and Fluentstream UCaas are Contact Center Software software, peers recommend Bright Pattern for contact list management and contacts history where as Fluentstream UCaas is more known for call recording and sales call management .

logo Bright Pattern

Focus area

Bright Pattern is better than Fluentstream UCaas for

Software Failure Risk

  • low

logo Fluentstream UCaas

Focus area

Fluentstream UCaas is better than Bright Pattern for

Software Failure Risk

  • low

About

Bright Pattern: Contact Center Software | Cloud-Based

More Than a Business Phone System. Your New Communications Solution.

Age

2010

2007

Financials

SERIES A

PRIVATE

Business Need

Total Processes
(we found evidences for)

62

32

Total Goals
(we found evidences for)

10

6

Top Processes

Evidences indicate better relative satisfaction



sales call management


engagement management

engaging and following up


contact list management


customer feedback management

measuring customer satisfaction

measuring net promoter score


sales document management

contract management

proposal & quote management


workflow management


training & onboarding


lifetime value management



communication management

tracking & monitoring communications

sending & publishing communications


competitive intelligence


content management


rating and review management



relationship management



touchpoint management


business development



lead qualification

lead qualification: technographic



account management


campaign management


knowledge management



outbound marketing


performance management



generation of new leads


social media management

social media analytics


conference call management


Top Goals

Goals Achieved

  • Improve ROI

  • Enhance customer relationships

  • Acquire customers

  • Scale best practices

  • Improve efficiency

  • Improve consistency

  • Enter new markets internationally or locally

  • Launch new products

  • Increase sales & revenue

  • Improve brand engagement

  • See 7 more
  • Improve internal communications

  • Launch new products

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Build brand awareness

  • See 3 more

Top Channels

Channels Used

  • phone calls

  • offline

  • on premises

  • video

  • chat

  • events

  • trade shows

  • text SMS

  • mobile

  • e-mail

  • website

  • mobile app

  • See 9 more
  • phone calls

  • offline

  • on premises

  • video

  • chat

  • events

  • trade shows

  • text SMS

  • mobile

  • e-mail

  • website

  • mobile app

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

low

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low

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Migration Risk

low

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low

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Business Setting