Comparison Summary
This comparison report of Bright Pattern vs. Fluentstream UCaas is based on a specific set of business needs and context. The comparison uses 3899 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Bright Pattern and Fluentstream UCaas
Bright Pattern, Fluentstream UCaas, NICE CXone, Genesys PureConnect, etc., belong to a category of solutions that help Contact Center Software. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Bright Pattern covers Helpdesk Management with Phone Calls, Sales Call Management with Phone Calls, Engagement Management with Phone Calls, Contact List Management with Phone Calls, etc.
Fluentstream UCaas focuses on Sales Call Management with Phone Calls, Collaboration with Video, Helpdesk Management with Phone Calls, Communication Management with Phone Calls, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Bright Pattern
Focus area
Bright Pattern is better than Fluentstream UCaas for
Software Failure Risk
Fluentstream UCaas
Focus area
Fluentstream UCaas is better than Bright Pattern for
Software Failure Risk
About
Bright Pattern: Contact Center Software | Cloud-Based
More Than a Business Phone System. Your New Communications Solution.
Age
2010
2007
Financials
SERIES A
PRIVATE
Business Need
Total Processes
(we found evidences for)
62
32
Total Goals
(we found evidences for)
10
6
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve ROI
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Enhance customer relationships
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Acquire customers
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Scale best practices
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Improve efficiency
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Improve consistency
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Enter new markets internationally or locally
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Launch new products
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Increase sales & revenue
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Improve brand engagement
- See 7 more
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Improve internal communications
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Launch new products
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Acquire customers
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Enhance customer relationships
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Increase sales & revenue
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Build brand awareness
- See 3 more
Top Channels
Channels Used
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phone calls
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offline
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on premises
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video
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chat
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events
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trade shows
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text SMS
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mobile
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e-mail
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website
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mobile app
- See 9 more
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phone calls
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offline
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on premises
-
video
-
chat
-
events
-
trade shows
-
text SMS
-
mobile
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e-mail
-
website
-
mobile app
- See 9 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
