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C2CRM vs Commence: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for C2CRM medium Failure Risk for Commence low
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Comparison Summary

This comparison report of C2CRM vs. Commence is based on a specific set of business needs and context. The comparison uses 2033 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing C2CRM and Commence

C2CRM, Commence, Solve CRM, FreeAgent CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

C2CRM covers Drip Marketing with Newsletter, Social Media Management with Mobile, Relationship Management, Sales Document Management with E-Mail, etc.

Commence focuses on Generation Of New Leads with E-Mail, Contact List Management, Campaign Management, Engagement Management with Phone Calls, etc.

"The JD Edwards integration piece of the solution was very important because we had over 100,000 customer records in this database with multiple contacts that needed to be successfully transferred into C2, Our sales reps needed the capability to quic...kly turn quotes into orders. We also wanted a central repository for our product data that could be accessed by our multi-channel sell­ing organization. " - Dolge

"Commence has provide us with the solution we need to manage our sales and marketing activities in a format that is easy to understand and use. Commence has also been flexible enough that we have been able to customize and maintain it without having ...to rely on external consultants. We are using Commence every day to improve our effectiveness. We are very satisfied and I would recommend Commence to any company looking to improve communication with their customers. " - Keith W. Torrance

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo C2CRM

Focus area

Software Failure Risk

  • medium

logo Commence

Focus area

Commence is better than C2CRM for

Software Failure Risk

  • low

About

Flexible CRM that manages client relationships throughout the sales cycle.

Customer Relationship Management (CRM) Software

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

43

69

Total Goals
(we found evidences for)

9

15

Top Processes

Evidences indicate better relative satisfaction

drip marketing

Read Reviews (15)

Read Reviews (0)

social media management

Read Reviews (13)

Read Reviews (29)

social media analytics

Read Reviews (13)

Read Reviews (29)

relationship management

Read Reviews (12)

Read Reviews (17)

workflow management

Read Reviews (12)

Read Reviews (11)

sales document management

Read Reviews (12)

Read Reviews (17)

proposal & quote management

Read Reviews (12)

Read Reviews (12)

collaboration

Read Reviews (10)

Read Reviews (0)

contact list management

Read Reviews (7)

Read Reviews (42)

products & pricelist management

Read Reviews (4)

Read Reviews (7)

helpdesk management

Read Reviews (3)

Read Reviews (16)

generation of new leads

Read Reviews (3)

Read Reviews (43)

knowledge management

Read Reviews (3)

Read Reviews (8)

campaign management

Read Reviews (2)

Read Reviews (42)

engagement management

Read Reviews (2)

Read Reviews (31)

engaging and following up

Read Reviews (2)

Read Reviews (9)

communication management

Read Reviews (2)

Read Reviews (7)

sending & publishing communications

Read Reviews (1)

Read Reviews (3)

training & onboarding

Read Reviews (2)

Read Reviews (3)

customer feedback management

Read Reviews (1)

Read Reviews (8)

measuring customer satisfaction

Read Reviews (1)

Read Reviews (7)

lead qualification

Read Reviews (1)

Read Reviews (8)

customer case management

Read Reviews (1)

Read Reviews (2)

opportunity management

Read Reviews (1)

Read Reviews (28)

follower management

Read Reviews (1)

Read Reviews (2)

business development

Read Reviews (1)

Read Reviews (2)

loyalty management

Read Reviews (1)

Read Reviews (8)

customise loyalty program

Read Reviews (1)

Read Reviews (4)

lifetime value management

Read Reviews (1)

Read Reviews (3)

pipeline management

Read Reviews (1)

Read Reviews (6)

sales call management

Read Reviews (0)

Read Reviews (5)

account management

Read Reviews (0)

Read Reviews (2)

segmentation and targeting

Read Reviews (0)

Read Reviews (6)

calendar management

Read Reviews (0)

Read Reviews (4)

conversion management

Read Reviews (0)

Read Reviews (3)

competitive intelligence

Read Reviews (0)

Read Reviews (3)

personalized marketing

Read Reviews (0)

Read Reviews (2)

social media marketing

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Enter new markets internationally or locally

  • Launch new products

  • Scale best practices

  • Improve stakeholder relations

  • Grow market share

  • Improve internal communications

  • See 6 more

  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Increase sales & revenue

  • Improve stakeholder relations

  • Improve efficiency

  • Launch new products

  • Scale best practices

  • Build brand awareness

  • Improve brand engagement

  • Improve ROI

  • Improve consistency

  • Grow market share

  • Increase customer life time value

  • Enter new markets internationally or locally

  • See 12 more

Top Channels

Channels Used

  • phone calls

  • e-mail

  • social media

  • offline

  • point of sale

  • website

  • user generated content

  • blogs

  • See 5 more

  • phone calls

  • e-mail

  • social media

  • offline

  • point of sale

  • website

  • user generated content

  • blogs

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting