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C2CRM vs LionDesk: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of C2CRM vs. LionDesk is based on a specific set of business needs and context. The comparison uses 1244 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing C2CRM and LionDesk

C2CRM, LionDesk, Solve CRM, FreeAgent CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

C2CRM covers Drip Marketing with Newsletter, Social Media Management with Mobile, Relationship Management, Sales Document Management with E-Mail, etc.

LionDesk focuses on Drip Marketing with E-Mail, Engagement Management with E-Mail, Communication Management with E-Mail, Contact List Management with Phone Calls, etc.

"The JD Edwards integration piece of the solution was very important because we had over 100,000 customer records in this database with multiple contacts that needed to be successfully transferred into C2, Our sales reps needed the capability to quic...kly turn quotes into orders. We also wanted a central repository for our product data that could be accessed by our multi-channel sell­ing organization. " - Dolge

"My favorite feature is text drip campaigns as well as having my Realtor.com leads and other sources being touched on a consistent basis which has enabled clients to stay in contact. " - Bill Christman

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo C2CRM

Focus area

Software Failure Risk

  • medium

logo LionDesk

Focus area

Software Failure Risk

  • medium

About

Flexible CRM that manages client relationships throughout the sales cycle.

Cloud-Based CRM & Communications Tool for Realtors & Brokers

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

43

49

Total Goals
(we found evidences for)

9

5

Top Processes

Evidences indicate better relative satisfaction



social media management

social media analytics


relationship management


workflow management


sales document management

proposal & quote management



contact list management



products & pricelist management


helpdesk management


generation of new leads


knowledge management


campaign management


engagement management

engaging and following up


communication management

tracking & monitoring communications

sending & publishing communications



training & onboarding


lead qualification

lead qualification: demographic




distribution management






conversion management


revenue cycle management


referral management




Top Goals

Goals Achieved

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Enter new markets internationally or locally

  • Launch new products

  • Scale best practices

  • Improve stakeholder relations

  • Grow market share

  • Improve internal communications

  • See 6 more
  • Enhance customer relationships

  • Acquire customers

  • Enter new markets internationally or locally

  • Shorten ramp up time

  • Grow market share

  • See 2 more

Top Channels

Channels Used

  • e-mail

  • video

  • phone calls

  • text SMS

  • social media

  • website

  • Facebook

  • offline

  • point of sale

  • causes and charity

  • chat

  • promotions

  • mobile

  • mobile app

  • See 11 more
  • e-mail

  • video

  • phone calls

  • text SMS

  • social media

  • website

  • Facebook

  • offline

  • point of sale

  • causes and charity

  • chat

  • promotions

  • mobile

  • mobile app

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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No Data

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting