Comparison Summary
This comparison report of C2CRM vs. Zendesk Sunshine is based on a specific set of business needs and context. The comparison uses 847 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing C2CRM and Zendesk Sunshine
C2CRM, Zendesk Sunshine, Solve CRM, FreeAgent CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
C2CRM covers Drip Marketing with Newsletter, Social Media Management with Mobile, Relationship Management, Sales Document Management with E-Mail, etc.
Zendesk Sunshine focuses on Engagement Management with Review Sites, Workflow Management, Collaboration, Contact List Management with Phone Calls, etc.
"The JD Edwards integration piece of the solution was very important because we had over 100,000 customer records in this database with multiple contacts that needed to be successfully transferred into C2, Our sales reps needed the capability to quic...kly turn quotes into orders. We also wanted a central repository for our product data that could be accessed by our multi-channel sellÂing organization. " - Dolge
"The implementation was really quick. That got the attention of our leadership teams. " - Steven Franklin
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Flexible CRM that manages client relationships throughout the sales cycle.
Develop custom experiences with the Zendesk Platform | Zendesk Sunshine
Age
2007
Financials
PRIVATE
IPO
Business Need
Total Processes
(we found evidences for)
43
29
Total Goals
(we found evidences for)
9
6
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Increase sales & revenue
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Acquire customers
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Enter new markets internationally or locally
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Launch new products
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Scale best practices
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Improve stakeholder relations
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Grow market share
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Improve internal communications
- See 6 more
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Enhance customer relationships
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Launch new products
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Acquire customers
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Improve visibility
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Improve internal communications
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Enter new markets internationally or locally
- See 3 more
Top Channels
Channels Used
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phone calls
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review sites
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Amazon
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website
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omnichannel
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e-mail
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offline
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trade shows
- See 5 more
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phone calls
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review sites
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Amazon
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website
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omnichannel
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e-mail
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offline
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trade shows
- See 5 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
