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Compare C3 CRM™ vs Fidelity

Failure Risk Guidance Security Report ?

Failure Risk for C3 CRM™ medium Failure Risk for Fidelity medium
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Comparison Summary

For C3 CRM™ vs Fidelity comparison, Our AI algorithm looked at 725 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using C3 CRM™ and Fidelity to solve their respective business needs.

Pros and cons of C3 CRM™ and Fidelity

C3 CRM™ is more suited to businesses that require Engagement Management and Loyalty Management with E-Mail where as Fidelity is focused towards Loyalty Management and Engagement Management with Promotions .

logo C3 CRM™

Focus area

Software Failure Risk

  • medium

logo Fidelity

Focus area

Software Failure Risk

  • medium

About

C3 CRM - Leverage AI / machine learning to improve profitability and consistency across sales, marketing, and customer service

Fidelity | Improve customer journey and maximise financial return with Fidelity Systems EPoS

Financials

NA

PRIVATE

Business Need

Total Processes
(we found evidences for)

30

12

Total Goals
(we found evidences for)

9

3

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (31)

Read Reviews (4)

engaging and following up

Read Reviews (17)

Read Reviews (2)

loyalty management

Read Reviews (9)

Read Reviews (14)

identify target customers

Read Reviews (9)

Read Reviews (0)

training & onboarding

Read Reviews (7)

Read Reviews (0)

forecasting

Read Reviews (6)

Read Reviews (0)

segmentation and targeting

Read Reviews (6)

Read Reviews (0)

collaboration

Read Reviews (5)

Read Reviews (0)

lead qualification

Read Reviews (4)

Read Reviews (0)

lead qualification: technographic

Read Reviews (4)

Read Reviews (0)

social media management

Read Reviews (3)

Read Reviews (0)

social media analytics

Read Reviews (3)

Read Reviews (0)

rating and review management

Read Reviews (2)

Read Reviews (0)

communication management

Read Reviews (2)

Read Reviews (1)

sending & publishing communications

Read Reviews (2)

Read Reviews (0)

workflow management

Read Reviews (2)

Read Reviews (0)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve efficiency

  • Acquire customers

  • Increase sales & revenue

  • Improve consistency

  • Scale best practices

  • Improve visibility

  • Improve ROI

  • Increase customer life time value

  • See 6 more

  • Launch new products

  • Increase sales & revenue

  • Acquire customers

Top Channels

Channels Used

  • promotions

  • website

  • promotions

  • website

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

low

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting