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C3 CRM™ vs Fidelity: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of C3 CRM™ vs. Fidelity is based on a specific set of business needs and context. The comparison uses 725 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing C3 CRM™ and Fidelity

C3 CRM™, Fidelity, 1crm, Efficy CRM, etc., belong to a category of solutions that help CRM All-in-One. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

C3 CRM™ covers Engagement Management, Loyalty Management with E-Mail, Training & Onboarding, Segmentation And Targeting, etc.

Fidelity focuses on Loyalty Management, Engagement Management with Promotions, Payment Management, Lifetime Value Management with Website, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo C3 CRM™

Focus area

Software Failure Risk

  • medium

logo Fidelity

Focus area

Software Failure Risk

  • medium

About

C3 CRM - Leverage AI / machine learning to improve profitability and consistency across sales, marketing, and customer service

Fidelity | Improve customer journey and maximise financial return with Fidelity Systems EPoS

Financials

NA

PRIVATE

Business Need

Total Processes
(we found evidences for)

30

12

Total Goals
(we found evidences for)

9

3

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up


loyalty management

identify target customers


training & onboarding



segmentation and targeting



lead qualification

lead qualification: technographic


social media management

social media analytics


rating and review management


communication management

sending & publishing communications



workflow management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve efficiency

  • Acquire customers

  • Increase sales & revenue

  • Improve consistency

  • Scale best practices

  • Improve visibility

  • Improve ROI

  • Increase customer life time value

  • See 6 more
  • Launch new products

  • Increase sales & revenue

  • Acquire customers

Top Channels

Channels Used

  • promotions

  • website

  • promotions

  • website

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

low

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medium

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Business Setting