C3 CRM™ Overview
C3 AI CRM enhances CRM solutions with AI for better revenue forecasting and management. Get improved insights and efficiency by integrating this advanced technology.
Use Cases
Customers recommend Engagement Management, Identify Target Customers, Onboarding, as the business use cases that they have been most satisfied with while using C3 CRM™.
Business Priorities
Enhance Customer Relationships and Improve Efficiency are the most popular business priorities that customers and associates have achieved using C3 CRM™.
C3 CRM™ Use-Cases and Business Priorities: Customer Satisfaction Data
C3 CRM™ works with different mediums / channels such as E-Mail.
C3 CRM™'s features include Alerts: Popups & Notifications, Micro Customer Segmenting, and Personalization. and C3 CRM™ support capabilities include AI Powered, 24/7 Support, Email Support, etc. also C3 CRM™ analytics capabilities include Custom Reports, and Analytics.
Reviews
"C3.ai has done a very good job of creating a mechanism to aggregate data, make it usable, train models, and then deploy them at scale so they can actually change workflows." - Jesus Mantas
Peer review evidence (same sources as the product rating summary)
"...We’ve been engaged with the C3.ai team to figure out better processes and make user-friendly applications that enable our data scientists to draw insights and conclusions to drive outcomes...." Testimonial by Henry Chang, 3M
"...By providing customers with highly targeted insights and information, Eversource provides its customers with highly targeted insights and information about their energy use, tailored recommendations for saving energy, and details on available rebates to help them meet their energy savings goals...." Case Study Eversource
"...Developed a machine learning/AI algorithm to compute part-level demand forecasts based on production orders and assemblies, traversing multi-level, time-varying BOM files...." Case Study Fortune 200 Manufacturing
C3 CRM™, HoneyBook, The Flybook, 1crm, webCRM, etc., all belong to a category of solutions that help CRM All-in-One. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for C3 CRM™
Top Industries
- Utilities
- Oil & Energy
- Education
Popular in
C3 CRM™ is popular in Utilities, Oil & Energy, and Education and is widely used by
C3 CRM™ Customer wins, Customer success stories, Case studies
What makes C3 CRM™ ideal for Engagement Management?
How efficiently Does C3 CRM™ manage your Identify Target Customers?
What benefits does C3 CRM™ offer for Onboarding?
What solutions does C3 CRM™ provide for Forecasting?
What benefits does C3 CRM™ offer for Segmentation And Targeting?
11 buyers and buying teams have used Cuspera to assess how well C3 CRM™ solved their CRM All-in-One needs. Cuspera uses 512 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM All-in-One needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
C3.ai has done a very good job of creating a mechanism to aggregate data, make it usable, train models, and then deploy them at scale so they can actually change workflows. Testimonial By Jesus Mantas |
|
Solutions such as C3.ai are necessary to enable decision makers, developers, and data scientists to realize the promise of smart, connected devices. Testimonial By Dr. Richard Soley |
|
Intel and C3.ai are pushing the frontiers of AI-driven solutions to empower private and public sector organizations to uncover valuable and actionable insights. Testimonial By Naveen Rao |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Jesus Mantas Managing Partner Global Strategy, Offerings and Innovation Platforms IBM |
C3.ai has done a very good job of creating a mechanism to aggregate data, make it usable, train models, and then deploy them at scale so they can actually change workflows. Testimonial By Jesus Mantas |
|
Dr. Richard Soley Executive Director IIC |
Solutions such as C3.ai are necessary to enable decision makers, developers, and data scientists to realize the promise of smart, connected devices. Testimonial By Dr. Richard Soley |
|
Naveen Rao Products Group Intel |
Intel and C3.ai are pushing the frontiers of AI-driven solutions to empower private and public sector organizations to uncover valuable and actionable insights. Testimonial By Naveen Rao |
C3 AI CRM
Frequently Asked Questions(FAQ)
for C3 CRM™
What is C3 CRM™?
C3 CRM is a real-time predictive customer relationship management (CRM) application that leverages real-time machine learning and AI to generate recommendations that drive operational excellence and profitability across sales, marketing, and customer service. It helps to enhance customer relationships, scale best practices, and increase sales and revenue.
It pursues the highest-value sales opportunities using AI-based predictions including closure likelihood, expected revenue, product preferences, and key decision-maker contacts. It also prioritizes high-yield sales prospects that match the target profile from C3 AI CRM’s proprietary prospect-ranking system and predicts the lifetime value of leads as they arrive in the CRM system to evaluate the meeting quality standards.
Features of C3 CRM are improved forecast accuracy that automatically updates in near real-time, dynamically predict lead quality, lifetime value, and churn likelihood to reduce the cost of acquisition and improve conversion, predict propensity to buy, the likelihood of closure, product preferences, and deal risks, and recommend the best actions to sales representatives and many more.
What is C3 CRM™ used for?
What are the top features of C3 CRM™?
Who uses C3 CRM™?
What are C3 CRM™ alternatives?
Where is C3 CRM™ located?
Peers used C3 CRM™ for engagement management and identify target customers
C3 CRM™ Competitors
C3 CRM™ Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (152) |
| Custom Reports | Read Reviews (76) |
| Analytics | Read Reviews (61) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (152) |
| Custom Reports | Read Reviews (76) |
| Analytics | Read Reviews (61) |
Software Failure Risk Guidance
?for C3 CRM™
Overall Risk Meter
Top Failure Risks for C3 CRM™
C3.ai, Inc. News
C3.ai Q4 Preliminary Results: Revenues Meet Expectations, Loss Narrows
C3.ai reported preliminary Q4 fiscal 2026 results, with revenues of $51.6 million meeting expectations and a non-GAAP loss from operations of $54.4 million, which was better than projected. The company signed 28 agreements, including nine new Initial Production Deployments. Despite challenges in sales execution, C3.ai's restructuring plan aims for $135 million in annualized cost savings.
C3.ai Q4 Non-GAAP Loss Beats Guidance, CEO Returns
C3.ai reported a Q4 non-GAAP loss of $54.4 million, beating its guidance range. Revenue was $51.6 million, exceeding market expectations despite a 52.5% year-over-year decline. Thomas M. Siebel returned as CEO on May 8, potentially influencing the company's strategic direction.
C3 AI Founder Returns as CEO Amid Leadership Reshuffle
C3 AI founder returns as CEO, indicating a leadership reshuffle at the company.
C3.ai founder Thomas Siebel returns as CEO
Thomas Siebel, the founder of C3 AI, has returned to the role of CEO. This leadership change marks a significant shift in the company's executive team.
C3.ai, Inc. Profile
Company Name
C3.ai, Inc.
Company Website
//c3.aiHQ Location
1300 Seaport Blvd., Suite 500, Redwood City, CA 94063, US
Employees
201-500
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