C3 CRM™ Overview

C3 AI CRM enhances CRM solutions with AI for better revenue forecasting and management. Get improved insights and efficiency by integrating this advanced technology.

Use Cases

Customers recommend Engagement Management, Identify Target Customers, Onboarding, as the business use cases that they have been most satisfied with while using C3 CRM™.

Other use cases:

  • Forecasting
  • Segmentation And Targeting
  • Collaboration
  • Lead Qualification: Technographic
  • Social Media Analytics
  • Rating And Review Management
  • Sending & Publishing Communications
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Improve Efficiency are the most popular business priorities that customers and associates have achieved using C3 CRM™.

Other priorities:

  • Acquire Customers
  • Increase Sales & Revenue
  • Improve Consistency
  • Scale Best Practices
  • Improve Visibility
  • Improve ROI
  • Increase Customer Life Time Value
See all business priorities See less business priorities

C3 CRM™ Use-Cases and Business Priorities: Customer Satisfaction Data

C3 CRM™ works with different mediums / channels such as E-Mail.

C3 CRM™'s features include Alerts: Popups & Notifications, Micro Customer Segmenting, and Personalization. and C3 CRM™ support capabilities include AI Powered, 24/7 Support, Email Support, etc. also C3 CRM™ analytics capabilities include Custom Reports, and Analytics.

Reviews

"C3 is the glue that enables us to manage all of our customers current technologies together on one platform." - Juan Francisco García

C3 CRM™, HoneyBook, The Flybook, 1crm, webCRM, etc., all belong to a category of solutions that help CRM All-in-One. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for C3 CRM™

Top Industries

  • Utilities
  • Oil & Energy
  • Education

Popular in

C3 CRM™ is popular in Utilities, Oil & Energy, and Education and is widely used by

C3 CRM™ Customer wins, Customer success stories, Case studies

How can C3 CRM™ optimize your Engagement Management Workflow?

How does C3 CRM™ address your Identify Target Customers Challenges?

What Are the key features of C3 CRM™ for Onboarding?

How does C3 CRM™ address your Forecasting Challenges?

Why is C3 CRM™ the best choice for Segmentation And Targeting?

11 buyers and buying teams have used Cuspera to assess how well C3 CRM™ solved their CRM All-in-One needs. Cuspera uses 512 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM All-in-One needs.

CUSTOMERS TESTIMONIALS
C3 CRM™ testimonial

Juan Francisco García

Director, Strategy Business Development

CMC

C3 is the glue that enables us to manage all of our customers current technologies together on one platform. Testimonial By Juan Francisco García
C3 CRM™ testimonial

Phil Scanlan

Founder

Australian American Leadership Dialogue

C3.ai is a remarkable example of the cross-fertilization between the knowledge and enterprise sectors as it pioneers new technologies in the management of the domestic power grid. Testimonial By Phil Scanlan
C3 CRM™ testimonial

Dylan Dias

Chief Executive Officer

Neal Analytics

We elected to work with C3 because of their ability to virtualize data with Virtual Data Lake and because of model management and model lifecycle. Testimonial By Dylan Dias
CUSTOMERS TESTIMONIALS
C3 CRM™ testimonial

Juan Francisco García

Director, Strategy Business Development

CMC

C3 is the glue that enables us to manage all of our customers current technologies together on one platform. Testimonial By Juan Francisco García
C3 CRM™ testimonial

Phil Scanlan

Founder

Australian American Leadership Dialogue

C3.ai is a remarkable example of the cross-fertilization between the knowledge and enterprise sectors as it pioneers new technologies in the management of the domestic power grid. Testimonial By Phil Scanlan
C3 CRM™ testimonial

Dylan Dias

Chief Executive Officer

Neal Analytics

We elected to work with C3 because of their ability to virtualize data with Virtual Data Lake and because of model management and model lifecycle. Testimonial By Dylan Dias
 

Eletrobras to deploy C3 AI Grid Intelligence across transmission network

Eletrobras to deploy C3 AI Grid Intelligence across transmission network

Read more →
 

Eletrobras Selects C3 AI to Scale Enterprise AI Across Operations - C3 AI

Eletrobras has selected C3 AI to expand its AI capabilities across its operations in Brazil. The partnership involves deploying C3 AI Grid Intelligence for real-time fault monitoring and resolution a...cross Eletrobras' transmission network. This initiative is part of Eletrobras' Eletro.ia program, aiming to enhance grid resilience and operational efficiency using AI.

Read more →
 

AI: C3.ai Surges After Landing AI Partnership with Electrobras - Yahoo Finance

C3.ai has partnered with Brazilian utility Electrobras to deploy C3 Generative AI, enhancing fault monitoring and operational efficiency in Electrobras' control centers. This partnership strengthens ...C3.ai's presence in the energy sector and showcases AI's role in modernizing critical infrastructure.

Read more →

U.S. Department of Defense - Defense

C3 AI Readiness helped the U.S. Department of Defense improve aircraft fleet readiness. The challenge was aging aircraft and high downtime costs, with some planes lacking replacements. The solution u...sed AI to predict subsystem failures and identify needed spare parts. C3 AI and the USAF combined years of operational data and built machine learning models. This approach aimed to reduce mission aborts and increase mission capability for the Air Force.

Read more →

Con Edison - Utilities

Con Edison used the C3 AI Platform and C3 AI AMI Operations to support its smart meter rollout. The goal was to improve operational insight and customer service for over four million customers. The s...olution helped manage data from 5.3 million AMI meters and enabled advanced analytics. Con Edison needed a platform that could handle up to 1 petabyte of data per year. The project aimed to ensure operational health and deliver on commitments to customers.

Read more →

Fortune 200 Manufacturing Company - Manufacturing

C3 AI Inventory Optimization helped a Fortune 200 manufacturing company lower inventory levels. The company makes complex industrial equipment and had over $4 billion in inventory. Previous software ...could not optimize inventory at scale. With C3 AI, the company reduced inventory by up to 35%. The project finished in 12 weeks and used data from 42 files and 3.2 million material movement events.

Read more →

C3 AI CRM

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Frequently Asked Questions(FAQ)

for C3 CRM™

What is C3 CRM™?

C3 CRM is a real-time predictive customer relationship management (CRM) application that leverages real-time machine learning and AI to generate recommendations that drive operational excellence and profitability across sales, marketing, and customer service. It helps to enhance customer relationships, scale best practices, and increase sales and revenue.

It pursues the highest-value sales opportunities using AI-based predictions including closure likelihood, expected revenue, product preferences, and key decision-maker contacts. It also prioritizes high-yield sales prospects that match the target profile from C3 AI CRM’s proprietary prospect-ranking system and predicts the lifetime value of leads as they arrive in the CRM system to evaluate the meeting quality standards.

Features of C3 CRM are improved forecast accuracy that automatically updates in near real-time, dynamically predict lead quality, lifetime value, and churn likelihood to reduce the cost of acquisition and improve conversion, predict propensity to buy, the likelihood of closure, product preferences, and deal risks, and recommend the best actions to sales representatives and many more.

What is C3 CRM™ used for?

C3 CRM™ is a CRM All-in-One Software mainly used by its customers to Enhance Customer Relationships and Improve Efficiency by Engagement Management, Identify Target Customers and Onboarding .

What are the top features of C3 CRM™?

Alerts: popups & Notifications, Micro customer segmenting and Personalization are some of the top features of C3 CRM™.

Who uses C3 CRM™?

C3 CRM™ is used by Utilities, Oil & Energy and Education among other industries.

What are C3 CRM™ alternatives?

HoneyBook, The Flybook, 1Crm and WebCRM are popular alternatives for C3 CRM™.

Where is C3 CRM™ located?

C3 CRM™ is headquartered at 1300 Seaport Blvd., Suite 500, Redwood City, CA 94063, US.
lightning

Peers used C3 CRM™ for engagement management and identify target customers

C3 CRM™ Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.36/5

Read Reviews (152)
Custom Reports

4.42/5

Read Reviews (76)
Analytics

4.37/5

Read Reviews (61)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.36/5

Read Reviews (152)
Custom Reports

4.42/5

Read Reviews (76)
Analytics

4.37/5

Read Reviews (61)

Software Failure Risk Guidance

?

for C3 CRM™

Overall Risk Meter

Low Medium High

Top Failure Risks for C3 CRM™

C3.ai, Inc. News

Awards

C3 AI Named a Leader in Industrial AI

C3 AI has been recognized as a Leader in the Verdantix Green Quadrant: Industrial AI Analytics Software (2025) report. The company achieved the highest scores in capabilities and momentum, particularly in predictive maintenance and supply chain solutions. The report highlights C3 AI's success in improving manufacturing uptime and profitability, with notable customer achievements from Nucor Corporation and Con Edison.

Executive

C3 AI Names Stephen Ehikian as Chief Executive Officer - The Software Report

C3 AI has appointed Stephen Ehikian as its new Chief Executive Officer, succeeding Thomas M. Siebel, who will remain as Executive Chairman. Ehikian, known for co-founding RelateIQ and Airkit.ai, brings extensive experience in technology and AI. His appointment is expected to strengthen C3 AI's position in the enterprise AI market and expand its platform and applications.

Product

Introducing C3 AI Agentic Process Automation, Intelligent Workflows to Run Your Enterprise

C3 AI has launched C3 AI Agentic Process Automation, a new product that enhances enterprise automation by integrating AI agents with business processes. This no-code platform allows businesses to automate workflows such as order-to-cash and equipment troubleshooting, improving efficiency and reducing costs. The product offers a natural language interface and supports custom workflows, ensuring transparency and security.

Product

C3 AI launches new agentic process automation platform - Investing.com India

C3 AI launches new agentic process automation platform - Investing.com India

C3.ai, Inc. Profile

Company Name

C3.ai, Inc.

Company Website

//c3.ai

HQ Location

1300 Seaport Blvd., Suite 500, Redwood City, CA 94063, US

Employees

201-500

Social

Financials

NA