C3 CRM™ Overview
C3 AI CRM enhances CRM solutions with AI for better revenue forecasting and management. Get improved insights and efficiency by integrating this advanced technology.
Use Cases
Customers recommend Engagement Management, Identify Target Customers, Onboarding, as the business use cases that they have been most satisfied with while using C3 CRM™.
Business Priorities
Enhance Customer Relationships and Improve Efficiency are the most popular business priorities that customers and associates have achieved using C3 CRM™.
C3 CRM™ Use-Cases and Business Priorities: Customer Satisfaction Data
C3 CRM™ works with different mediums / channels such as E-Mail.
C3 CRM™'s features include Alerts: Popups & Notifications, Micro Customer Segmenting, and Personalization. and C3 CRM™ support capabilities include AI Powered, 24/7 Support, Email Support, etc. also C3 CRM™ analytics capabilities include Custom Reports, and Analytics.
Reviews
"C3.ai has developed a platform and suite of application solutions that may well change the face of the European utility grid. As Europe embraces IoT through its Industry 4.0 initiatives, C3.ai is well positioned to have similar impact." - Dr. Urban Keussen
Peer review evidence (same sources as the product rating summary)
"...Prior to engaging with C3 AI, the manufacturer had experimented with various inventory optimization software offerings...." Case Study Fortune 200 Manufacturing
"...By providing customers with highly targeted insights and information, Eversource provides its customers with highly targeted insights and information about their energy use, tailored recommendations for saving energy, and details on available rebates to help them meet their energy savings goals...." Case Study Eversource
"...BakerHughesC3.ai worked with the oil and gas producer to establish a global Center of Excellence with two development teams spread across four different countries...." Case Study Global Oil and Gas
C3 CRM™, HoneyBook, The Flybook, 1crm, webCRM, etc., all belong to a category of solutions that help CRM All-in-One. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for C3 CRM™
Top Industries
- Utilities
- Oil & Energy
- Education
Popular in
C3 CRM™ is popular in Utilities, Oil & Energy, and Education and is widely used by
C3 CRM™ Customer wins, Customer success stories, Case studies
How does C3 CRM™ facilitate Engagement Management?
How does C3 CRM™ address your Identify Target Customers Challenges?
What solutions does C3 CRM™ provide for Onboarding?
What benefits does C3 CRM™ offer for Forecasting?
What solutions does C3 CRM™ provide for Segmentation And Targeting?
11 buyers and buying teams have used Cuspera to assess how well C3 CRM™ solved their CRM All-in-One needs. Cuspera uses 512 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM All-in-One needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
C3.ai has developed a platform and suite of application solutions that may well change the face of the European utility grid. As Europe embraces IoT through its Industry 4.0 initiatives, C3.ai is well positioned to have similar impact. Testimonial By Dr. Urban Keussen |
|
What predictive AI allows you to do is get ahead of the curve. Testimonial By Lieutenant Colonel Dave Harden |
|
The differentiator is really the model driven architecture built around C3.ai data types. It is going to simplify application development for Yokogawa while we are serving our customers. Testimonial By Naveen Kashyap |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Dr. Urban Keussen Vice Chairman Tennet |
C3.ai has developed a platform and suite of application solutions that may well change the face of the European utility grid. As Europe embraces IoT through its Industry 4.0 initiatives, C3.ai is well positioned to have similar impact. Testimonial By Dr. Urban Keussen |
|
Lieutenant Colonel Dave Harden COO and Architect Afwerx |
What predictive AI allows you to do is get ahead of the curve. Testimonial By Lieutenant Colonel Dave Harden |
|
Naveen Kashyap VP, Digital Innovation & Services YOKOGAWA |
The differentiator is really the model driven architecture built around C3.ai data types. It is going to simplify application development for Yokogawa while we are serving our customers. Testimonial By Naveen Kashyap |
Shell - Energy - Very Large
C3.ai (AI) and Shell Expand Global Predictive Maintenance Partnership
Shell - Energy - Very Large
C3.ai (AI) Expands Shell Partnership For Agent Based Asset Management
C3 AI CRM
Frequently Asked Questions (FAQ)
What buyers ask before choosing C3 CRM™
What is C3 CRM™?
C3 CRM is a real-time predictive customer relationship management (CRM) application that leverages real-time machine learning and AI to generate recommendations that drive operational excellence and profitability across sales, marketing, and customer service. It helps to enhance customer relationships, scale best practices, and increase sales and revenue.
It pursues the highest-value sales opportunities using AI-based predictions including closure likelihood, expected revenue, product preferences, and key decision-maker contacts. It also prioritizes high-yield sales prospects that match the target profile from C3 AI CRM’s proprietary prospect-ranking system and predicts the lifetime value of leads as they arrive in the CRM system to evaluate the meeting quality standards.
Features of C3 CRM are improved forecast accuracy that automatically updates in near real-time, dynamically predict lead quality, lifetime value, and churn likelihood to reduce the cost of acquisition and improve conversion, predict propensity to buy, the likelihood of closure, product preferences, and deal risks, and recommend the best actions to sales representatives and many more.
What is C3 CRM™ used for?
What are the top features of C3 CRM™?
Who uses C3 CRM™?
What are C3 CRM™ alternatives?
Where is C3 CRM™ located?
Peers used C3 CRM™ for engagement management and identify target customers
C3 CRM™ Competitors
C3 CRM™ Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (152) |
| Custom Reports | Read Reviews (76) |
| Analytics | Read Reviews (61) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (152) |
| Custom Reports | Read Reviews (76) |
| Analytics | Read Reviews (61) |
Software Failure Risk Guidance
?for C3 CRM™
Overall Risk Meter
Top Failure Risks for C3 CRM™
C3.ai, Inc. News
C3.ai (AI) Board Member Jim Snabe Takes Leave For European Commission AI Role
Jim H. Snabe, a board member of C3.ai, has taken a leave of absence to serve as Special Envoy to the European Commission for Industrial AI. This move connects C3.ai to European AI policy discussions, potentially influencing its strategy and regulatory compliance in Europe. Snabe's absence may impact board continuity amid ongoing leadership changes and restructuring at C3.ai.
C3.ai (AI) Fiscal Fourth Quarter and Full Year 2026 Earnings Recap ...
C3.ai reported fiscal Q4 2026 revenue of $51.60 million, aligning with expectations but showing a significant year-over-year decline. GAAP earnings per share improved to -$0.33, surpassing estimates. The company continues to face substantial operating losses amid restructuring efforts aimed at improving profitability.
C3.ai, Inc.: C3 AI Board Member Jim Hagemann Snabe Appointed European ...
Jim Hagemann Snabe, a board member of C3 AI, has been appointed as Special Envoy for Industrial AI by the European Commission. He will advise on AI infrastructure and applications across industries, taking a leave of absence from C3 AI during his tenure.
AI Press Release: C3 AI Board Member Jim Hagemann Snabe Appointed...
Jim Hagemann Snabe, a C3 AI board member, has been appointed as the European Commission's Special Envoy for Industrial AI. He will advise on AI infrastructure and application across sectors, taking a leave from C3 AI until March 2027.
C3.ai, Inc. Profile
Company Name
C3.ai, Inc.
Company Website
//c3.aiHQ Location
1300 Seaport Blvd., Suite 500, Redwood City, CA 94063, US
Employees
201-500
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