C3 CRM™ Overview
C3 AI CRM enhances CRM solutions with AI for better revenue forecasting and management. Get improved insights and efficiency by integrating this advanced technology.
Use Cases
Customers recommend Engagement Management, Identify Target Customers, Onboarding, as the business use cases that they have been most satisfied with while using C3 CRM™.
Business Priorities
Enhance Customer Relationships and Improve Efficiency are the most popular business priorities that customers and associates have achieved using C3 CRM™.
C3 CRM™ Use-Cases and Business Priorities: Customer Satisfaction Data
C3 CRM™ works with different mediums / channels such as E-Mail.
C3 CRM™'s features include Alerts: Popups & Notifications, Micro Customer Segmenting, and Personalization. and C3 CRM™ support capabilities include AI Powered, 24/7 Support, Email Support, etc. also C3 CRM™ analytics capabilities include Custom Reports, and Analytics.
Reviews
"We identified over 12 use cases that we can use the C3 AI Suite for." - Massimiliano Geirola
Peer review evidence (same sources as the product rating summary)
"...Eversource managers use C3 AI Customer Engagement and C3 AI Intelligence to access and report on customer data...." Case Study Eversource
"...By providing customers with highly targeted insights and information, Eversource provides its customers with highly targeted insights and information about their energy use, tailored recommendations for saving energy, and details on available rebates to help them meet their energy savings goals...." Case Study Eversource
"...20 30 machine learning classifiers developed concurrently. ..." Case Study U.S. Air Force
C3 CRM™, HoneyBook, The Flybook, 1crm, webCRM, etc., all belong to a category of solutions that help CRM All-in-One. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for C3 CRM™
Top Industries
- Utilities
- Oil & Energy
- Education
Popular in
C3 CRM™ is popular in Utilities, Oil & Energy, and Education and is widely used by
C3 CRM™ Customer wins, Customer success stories, Case studies
What solutions does C3 CRM™ provide for Engagement Management?
How efficiently Does C3 CRM™ manage your Identify Target Customers?
What benefits does C3 CRM™ offer for Onboarding?
How does C3 CRM™ facilitate Forecasting?
What benefits does C3 CRM™ offer for Segmentation And Targeting?
11 buyers and buying teams have used Cuspera to assess how well C3 CRM™ solved their CRM All-in-One needs. Cuspera uses 512 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM All-in-One needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We identified over 12 use cases that we can use the C3 AI Suite for. Testimonial By Massimiliano Geirola |
|
The ability to keep assets in the field longer provides capability that can ultimately save lives. Testimonial By David A |
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Our partnership with C3.ai is an important step in NYPA’s journey to become the nation’s first end-to-end digital utility. Testimonial By Gil Quiniones |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Massimiliano Geirola Executive Program Manager BGP |
We identified over 12 use cases that we can use the C3 AI Suite for. Testimonial By Massimiliano Geirola |
|
David A Vice President, C2, Space and Intelligence, Defense and Civil Solutions Raytheon Technologies |
The ability to keep assets in the field longer provides capability that can ultimately save lives. Testimonial By David A |
|
Gil Quiniones President and CEO New York Power Authority |
Our partnership with C3.ai is an important step in NYPA’s journey to become the nation’s first end-to-end digital utility. Testimonial By Gil Quiniones |
US Department of Agriculture - Government - Very Large
USDA Taps C3 AI to Trim Salesforce Use
Department of Agriculture - Government - Very Large
Agriculture Department taps C3 AI to trim Salesforce use, The ...
Agriculture Department - Government - Very Large
Agriculture Depart. Taps C3 AI to Trim Salesforce Footprint
C3 AI CRM
Frequently Asked Questions (FAQ)
What buyers ask before choosing C3 CRM™
What is C3 CRM™?
C3 CRM is a real-time predictive customer relationship management (CRM) application that leverages real-time machine learning and AI to generate recommendations that drive operational excellence and profitability across sales, marketing, and customer service. It helps to enhance customer relationships, scale best practices, and increase sales and revenue.
It pursues the highest-value sales opportunities using AI-based predictions including closure likelihood, expected revenue, product preferences, and key decision-maker contacts. It also prioritizes high-yield sales prospects that match the target profile from C3 AI CRM’s proprietary prospect-ranking system and predicts the lifetime value of leads as they arrive in the CRM system to evaluate the meeting quality standards.
Features of C3 CRM are improved forecast accuracy that automatically updates in near real-time, dynamically predict lead quality, lifetime value, and churn likelihood to reduce the cost of acquisition and improve conversion, predict propensity to buy, the likelihood of closure, product preferences, and deal risks, and recommend the best actions to sales representatives and many more.
What is C3 CRM™ used for?
What are the top features of C3 CRM™?
Who uses C3 CRM™?
What are C3 CRM™ alternatives?
Where is C3 CRM™ located?
Peers used C3 CRM™ for engagement management and identify target customers
C3 CRM™ Competitors
C3 CRM™ Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (152) |
| Custom Reports | Read Reviews (76) |
| Analytics | Read Reviews (61) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (152) |
| Custom Reports | Read Reviews (76) |
| Analytics | Read Reviews (61) |
Software Failure Risk Guidance
?for C3 CRM™
Overall Risk Meter
Top Failure Risks for C3 CRM™
C3.ai, Inc. News
C3 AI to report Q1FY27 results on September 2
C3 AI will announce its Q1FY27 financial results on September 2, 2026, after market close. A conference call and webcast will follow to discuss the results, with an audio replay available for 30 days on the C3 AI Investor Relations website.
C3 AI to Announce Financial Results
C3 AI will announce its financial results for the fiscal first quarter ending July 31, 2026, after U.S. markets close on September 2, 2026. A conference call and webcast will follow to discuss the results.
C3 AI Named Leader in AI Platforms
C3 AI has been recognized as a Leader in AI Platforms by Forrester Research in its Q3 2026 report, achieving the highest score for its current offering among 15 providers. The C3 Agentic AI Platform was highlighted for its comprehensive enterprise modeling, agent development, and security certifications. C3 AI also received positive customer feedback for its business value and implementation services.
C3.ai (AI) Board Member Jim Snabe Takes Leave For European Commission AI Role
Jim H. Snabe, a board member of C3.ai, has taken a leave of absence to serve as Special Envoy to the European Commission for Industrial AI. This move connects C3.ai to European AI policy discussions, potentially influencing its strategy and regulatory compliance in Europe. Snabe's absence may impact board continuity amid ongoing leadership changes and restructuring at C3.ai.
C3.ai, Inc. Profile
Company Name
Company Website
//c3.aiHQ Location
1300 Seaport Blvd., Suite 500, Redwood City, CA 94063, US
Employees
201-500
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