C3 CRM™ Overview

C3 AI CRM enhances CRM solutions with AI for better revenue forecasting and management. Get improved insights and efficiency by integrating this advanced technology.

Use Cases

Customers recommend Engagement Management, Identify Target Customers, Onboarding, as the business use cases that they have been most satisfied with while using C3 CRM™.

Other use cases:

  • Forecasting
  • Segmentation And Targeting
  • Collaboration
  • Lead Qualification: Technographic
  • Social Media Analytics
  • Rating And Review Management
  • Sending & Publishing Communications
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Improve Efficiency are the most popular business priorities that customers and associates have achieved using C3 CRM™.

Other priorities:

  • Acquire Customers
  • Increase Sales & Revenue
  • Improve Consistency
  • Scale Best Practices
  • Improve Visibility
  • Improve ROI
  • Increase Customer Life Time Value
See all business priorities See less business priorities

C3 CRM™ Use-Cases and Business Priorities: Customer Satisfaction Data

C3 CRM™ works with different mediums / channels such as E-Mail.

C3 CRM™'s features include Alerts: Popups & Notifications, Micro Customer Segmenting, and Personalization. and C3 CRM™ support capabilities include AI Powered, 24/7 Support, Email Support, etc. also C3 CRM™ analytics capabilities include Custom Reports, and Analytics.

Reviews

"We’re excited to bring the intelligence of Google Cloud to IoT through our work with partners like C3.ai. Bringing advanced AI and machine learning capabilities to IoT can unlock powerful insights for customers. C3.ai’s expertise in industries like ...manufacturing, retail, financial services and more will be a tremendous asset to help customers do just that." - Nan Boden

C3 CRM™, HoneyBook, The Flybook, 1crm, webCRM, etc., all belong to a category of solutions that help CRM All-in-One. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for C3 CRM™

Top Industries

  • Utilities
  • Oil & Energy
  • Education

Popular in

C3 CRM™ is popular in Utilities, Oil & Energy, and Education and is widely used by

C3 CRM™ Customer wins, Customer success stories, Case studies

What solutions does C3 CRM™ provide for Engagement Management?

How can C3 CRM™ optimize your Identify Target Customers Workflow?

How efficiently Does C3 CRM™ manage your Onboarding?

Why is C3 CRM™ the best choice for Forecasting?

What benefits does C3 CRM™ offer for Segmentation And Targeting?

11 buyers and buying teams have used Cuspera to assess how well C3 CRM™ solved their CRM All-in-One needs. Cuspera uses 512 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM All-in-One needs.

CUSTOMERS TESTIMONIALS
C3 CRM™ testimonial

Nan Boden

Head of Global Technology Partnerships

Google Cloud
We’re excited to bring the intelligence of Google Cloud to IoT through our work with partners like C3.ai. Bringing advanced AI and machine learning capabilities to IoT can unlock powerful insights for customers. C3.ai’s expertise in industries like manufacturing, retail, financial services and more... will be a tremendous asset to help customers do just that.

Testimonial By Nan Boden
C3 CRM™ testimonial

Naveen Rao

Products Group

Intel
Intel and C3.ai are pushing the frontiers of AI-driven solutions to empower private and public sector organizations to uncover valuable and actionable insights. Testimonial By Naveen Rao
C3 CRM™ testimonial

Jesus Mantas

Managing Partner Global Strategy, Offerings and Innovation Platforms

IBM
C3.ai has done a very good job of creating a mechanism to aggregate data, make it usable, train models, and then deploy them at scale so they can actually change workflows. Testimonial By Jesus Mantas
CUSTOMERS TESTIMONIALS
C3 CRM™ testimonial

Nan Boden

Head of Global Technology Partnerships

Google Cloud
We’re excited to bring the intelligence of Google Cloud to IoT through our work with partners like C3.ai. Bringing advanced AI and machine learning capabilities to IoT can unlock powerful insights for customers. C3.ai’s expertise in industries like manufacturing, retail, financial services and more... will be a tremendous asset to help customers do just that.

Testimonial By Nan Boden
C3 CRM™ testimonial

Naveen Rao

Products Group

Intel
Intel and C3.ai are pushing the frontiers of AI-driven solutions to empower private and public sector organizations to uncover valuable and actionable insights. Testimonial By Naveen Rao
C3 CRM™ testimonial

Jesus Mantas

Managing Partner Global Strategy, Offerings and Innovation Platforms

IBM
C3.ai has done a very good job of creating a mechanism to aggregate data, make it usable, train models, and then deploy them at scale so they can actually change workflows. Testimonial By Jesus Mantas
 

C3.ai Selected by U.S. Army to Advance AI-Driven Combat Logistics - Yahoo Finance

C3.ai has been selected by the U.S. Army's Rapid Capabilities and Critical Technologies Office to enhance AI-powered logistics for Army formations. This collaboration aims to improve forecasting for ...critical resources, thereby strengthening operational efficiency and combat readiness. The integration of C3.ai's technology into Brigade Command & Control networks highlights the growing role of enterprise-scale AI in defense operations.

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Tech deals : HCLTech, C3 AI, Directful, Aircall

The U.S. Department of Health and Human Services (HHS) has selected C3 AIs Agentic AI Platform to integrate NIH, Medicare, Medicaid, and state registry data under a secure, scalable framework. This i...nitiative enhances data governance, privacy, and compliance, supporting advanced public health analytics and medical research, and highlights C3 AI's expanding role in enterprise health data management.

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Eletrobras to deploy C3 AI Grid Intelligence across transmission network

Eletrobras to deploy C3 AI Grid Intelligence across transmission network

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a leading U.S. home furnishings retailer - Retail

C3 AI Pricing Optimization helped a leading U.S. home furnishings retailer fix its pricing strategy. The company had inconsistent pricing and lost revenue across 40 markets. Sales reps set discounts ...without a central system. C3 AI worked with the retailer for 12 weeks. They used data and AI to make pricing smarter. The company improved margins and win rates. They now use real-time pricing insights and make faster decisions.

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global cement manufacturing company - Manufacturing

C3 AI Reliability helped a global cement manufacturing company reduce equipment downtime. The company faced frequent failures in its vertical roller mills, causing high costs and lost revenue. Their ...in-house predictive maintenance tool gave too many false alarms and was not widely used. C3 AI worked with the company for 26 weeks to deploy C3 AI Reliability across 10 mills in 7 countries. The solution unified three years of data and improved monitoring. This led to better adoption and fewer false alerts.

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Top five managed healthcare organization in the US - Hospital & Health Care

C3 AI Patient Risk helped a top five managed healthcare organization in the US address rising opioid dependence among members. The company faced high costs from treatment and lost productivity. Their... internal team built a machine learning model to predict opioid risk, but struggled to scale it. C3 AI developed an enterprise application in four weeks on the C3 AI Platform. This solution let the company classify millions of patients by risk and target care to those most at risk.

Read on →

C3 AI CRM

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Frequently Asked Questions(FAQ)

for C3 CRM™

What is C3 CRM™?

C3 CRM is a real-time predictive customer relationship management (CRM) application that leverages real-time machine learning and AI to generate recommendations that drive operational excellence and profitability across sales, marketing, and customer service. It helps to enhance customer relationships, scale best practices, and increase sales and revenue.

It pursues the highest-value sales opportunities using AI-based predictions including closure likelihood, expected revenue, product preferences, and key decision-maker contacts. It also prioritizes high-yield sales prospects that match the target profile from C3 AI CRM’s proprietary prospect-ranking system and predicts the lifetime value of leads as they arrive in the CRM system to evaluate the meeting quality standards.

Features of C3 CRM are improved forecast accuracy that automatically updates in near real-time, dynamically predict lead quality, lifetime value, and churn likelihood to reduce the cost of acquisition and improve conversion, predict propensity to buy, the likelihood of closure, product preferences, and deal risks, and recommend the best actions to sales representatives and many more.

What is C3 CRM™ used for?

C3 CRM™ is a CRM All-in-One Software mainly used by its customers to Enhance Customer Relationships and Improve Efficiency by Engagement Management, Identify Target Customers and Onboarding .

What are the top features of C3 CRM™?

Alerts: popups & Notifications, Micro customer segmenting and Personalization are some of the top features of C3 CRM™.

Who uses C3 CRM™?

C3 CRM™ is used by Utilities, Oil & Energy and Education among other industries.

What are C3 CRM™ alternatives?

HoneyBook, The Flybook, 1Crm and WebCRM are popular alternatives for C3 CRM™.

Where is C3 CRM™ located?

C3 CRM™ is headquartered at 1300 Seaport Blvd., Suite 500, Redwood City, CA 94063, US.
lightning

Peers used C3 CRM™ for engagement management and identify target customers

C3 CRM™ Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.36/5 ★

Read Reviews (152)
Custom Reports

4.42/5 ★

Read Reviews (76)
Analytics

4.37/5 ★

Read Reviews (61)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.36/5 ★

Read Reviews (152)
Custom Reports

4.42/5 ★

Read Reviews (76)
Analytics

4.37/5 ★

Read Reviews (61)

Software Failure Risk Guidance

?

for C3 CRM™

Overall Risk Meter

Low Medium High

Top Failure Risks for C3 CRM™

C3.ai, Inc. News

M&A

C3.ai Merger Talks With Automation Anywhere Raise New Investor Questions - Yahoo Finance

C3.ai is reportedly in advanced merger talks with Automation Anywhere, potentially leading to Automation Anywhere acquiring C3.ai and forming a publicly listed entity. This merger could expand C3.ais enterprise AI platform by integrating with Automation Anywheres robotic process automation suite, enhancing its competitive edge against major players like Microsoft and Amazon. The deal remains unconfirmed, with key details such as terms and ownership still unknown.

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Executive

C3.ai Shares Face Mounting Challenges Amid Revenue Decline - AD HOC NEWS

C3.ai is facing significant challenges, including a 19% revenue decline and a net loss of $0.37 per share, leading to a substantial drop in stock value. The company is also dealing with leadership changes after founder Thomas Siebel's departure and mounting legal issues. New CEO Stephen Ehikian is tasked with stabilizing the company amidst these pressures.

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Financial

C3.ai Gains on Strong Q2, Federal Business Momentum - C3.ai (NYSE:AI) - Benzinga

C3.ai reported a strong Q2 performance, with a quarterly loss of 25 cents per share beating estimates of 33 cents. Revenue reached $75.15 million, surpassing the expected $74.86 million. Subscription revenue was $70.2 million, making up 93% of total revenue. CEO Stephen Ehikian highlighted growth in the Federal sector and outlined a strategic execution plan focusing on high-growth areas.

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Product

C3.ai (AI) Reports Strong Sequential Growth in Q2 2026 - GuruFocus

C3.ai reported a 7% sequential revenue growth in Q2 2026, reaching $75.1 million, with bookings increasing by 49% to $86 million. The company launched the C3 AI Agentic Process Automation to enhance enterprise operations. Despite a 43-day government shutdown, C3.ai saw an 89% year-over-year increase in bookings from Federal, Defense, and Aerospace sectors.

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C3.ai, Inc. Profile

Company Name

C3.ai, Inc.

Company Website

//c3.ai

HQ Location

1300 Seaport Blvd., Suite 500, Redwood City, CA 94063, US

Employees

201-500

Social

Facebook Linkedin Twitter

Financials

NA