C3 CRM™ Overview

C3 AI CRM enhances CRM solutions with AI for better revenue forecasting and management. Get improved insights and efficiency by integrating this advanced technology.

Use Cases

Customers recommend Engagement Management, Identify Target Customers, Onboarding, as the business use cases that they have been most satisfied with while using C3 CRM™.

Other use cases:

  • Forecasting
  • Segmentation And Targeting
  • Collaboration
  • Lead Qualification: Technographic
  • Social Media Analytics
  • Rating And Review Management
  • Sending & Publishing Communications
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Improve Efficiency are the most popular business priorities that customers and associates have achieved using C3 CRM™.

Other priorities:

  • Acquire Customers
  • Increase Sales & Revenue
  • Improve Consistency
  • Scale Best Practices
  • Improve Visibility
  • Improve ROI
  • Increase Customer Life Time Value
See all business priorities See less business priorities

C3 CRM™ Use-Cases and Business Priorities: Customer Satisfaction Data

C3 CRM™ works with different mediums / channels such as E-Mail.

C3 CRM™'s features include Alerts: Popups & Notifications, Micro Customer Segmenting, and Personalization. and C3 CRM™ support capabilities include AI Powered, 24/7 Support, Email Support, etc. also C3 CRM™ analytics capabilities include Custom Reports, and Analytics.

Reviews

"Ultimately C3 delivers real, customer differentiated, value. And this is the type of value that spans beyond multiple divisions and goes enterprise wide." - Shaf Begen

C3 CRM™, HoneyBook, The Flybook, 1crm, webCRM, etc., all belong to a category of solutions that help CRM All-in-One. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for C3 CRM™

Top Industries

  • Utilities
  • Oil & Energy
  • Education

Popular in

C3 CRM™ is popular in Utilities, Oil & Energy, and Education and is widely used by

Comprehensive Insights on C3 CRM™ Use Cases

Why is C3 CRM™ the best choice for Engagement Management?

How does C3 CRM™ facilitate Identify Target Customers?

Why is C3 CRM™ the best choice for Onboarding?

How can C3 CRM™ enhance your Forecasting process?

What solutions does C3 CRM™ provide for Segmentation And Targeting?

11 buyers and buying teams have used Cuspera to assess how well C3 CRM™ solved their CRM All-in-One needs. Cuspera uses 512 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM All-in-One needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
C3 CRM™ testimonial

Shaf Begen

Manager, Partner Sales

AWS
Ultimately C3 delivers real, customer differentiated, value. And this is the type of value that spans beyond multiple divisions and goes enterprise wide. Testimonial By Shaf Begen
C3 CRM™ testimonial

K.R. Sridhar

CEO

BloomEnergy
C3.ai is distinguished from the myriad of market offerings that address a small subset of the solution requirement by addressing the full problem with a comprehensive, cohesive, end-to-end platform. Testimonial By K.R. Sridhar
C3 CRM™ testimonial

David A

Vice President, C2, Space and Intelligence, Defense and Civil Solutions

Raytheon Technologies
The ability to keep assets in the field longer provides capability that can ultimately save lives. Testimonial By David A
CUSTOMERS TESTIMONIALS
C3 CRM™ testimonial

Shaf Begen

Manager, Partner Sales

AWS
Ultimately C3 delivers real, customer differentiated, value. And this is the type of value that spans beyond multiple divisions and goes enterprise wide. Testimonial By Shaf Begen
C3 CRM™ testimonial

K.R. Sridhar

CEO

BloomEnergy
C3.ai is distinguished from the myriad of market offerings that address a small subset of the solution requirement by addressing the full problem with a comprehensive, cohesive, end-to-end platform. Testimonial By K.R. Sridhar
C3 CRM™ testimonial

David A

Vice President, C2, Space and Intelligence, Defense and Civil Solutions

Raytheon Technologies
The ability to keep assets in the field longer provides capability that can ultimately save lives. Testimonial By David A

Case Studies

Manufacturing

CASE STUDY the building systems division of a Fortune 500 manufacturer

C3 AI Reliability helped a Fortune 500 manufacturer's building systems division predict HVAC chiller failures. The company faced costly downtime and emergency repairs due to reactive maintenance. The...y used C3 AI Reliability to integrate and analyze sensor data from 165 chillers. In just 4 days, they loaded and mapped 3 years of data and set up machine learning to predict failures. C3 AI Reliability met all accuracy and precision goals, reducing unscheduled maintenance and downtime.

Read more →
Government Administration

CASE STUDY Riverside County

C3 AI Property Appraisal helped Riverside County improve property appraisal accuracy. Manual appraisals took a lot of time and most properties were enrolled at the sales price after review. Riverside... County used linear-regression models for automated valuation but found low accuracy. With C3 AI, they achieved a 40% increase in model accuracy. This made the appraisal process faster and more reliable.

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CASE STUDY U.S. Air Force

C3 AI provided the U.S. Air Force with an enterprise AI solution for aircraft predictive maintenance. The Air Force struggled with legacy systems that lacked ownership, data rights, and scalable auto...mation. C3 AI's platform used AI and machine learning to analyze large volumes of aircraft telemetry data. The solution enabled better prediction of system and component failures. This improved maintenance workflows and allowed global access to critical data.

Read more →
Hospital & Health Care

CASE STUDY Top five managed healthcare organization in the US

C3 AI Patient Risk helped a top five managed healthcare organization in the US address rising opioid dependence among members. The company faced high costs from treatment and lost productivity. Their... internal team built a machine learning model to predict opioid risk, but struggled to scale it. C3 AI developed an enterprise application in four weeks on the C3 AI Platform. This solution let the company classify millions of patients by risk and target care to those most at risk.

Read more →
Manufacturing

CASE STUDY Steel Company

C3 AI applications helped a steel company improve its value chain. The company faced problems with supply chain performance, manual data work, and slow production scheduling. C3 AI Demand Forecasting... unified 15 data sources and improved forecast accuracy by 13%. Raw material inventory management became more efficient, covering $200 million in inventory. Manual detailing work that took up to 200 hours per job was reduced. The company now responds faster to demand and has fewer delays and errors.

Read more →
Health, Wellness and Fitness

CASE STUDY pharmacy benefit manager (PBM)

C3 Generative AI helped a pharmacy benefit manager improve call center operations. Representatives previously used four different systems, which made calls slow and inconsistent. The new AI solution ...brought all information into one place. It followed HIPAA rules and kept patient data safe. Service became faster and more accurate for members.

Read more →

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C3 AI CRM

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Frequently Asked Questions(FAQ)

for C3 CRM™

What is C3 CRM™?

C3 CRM is a real-time predictive customer relationship management (CRM) application that leverages real-time machine learning and AI to generate recommendations that drive operational excellence and profitability across sales, marketing, and customer service. It helps to enhance customer relationships, scale best practices, and increase sales and revenue.

It pursues the highest-value sales opportunities using AI-based predictions including closure likelihood, expected revenue, product preferences, and key decision-maker contacts. It also prioritizes high-yield sales prospects that match the target profile from C3 AI CRM’s proprietary prospect-ranking system and predicts the lifetime value of leads as they arrive in the CRM system to evaluate the meeting quality standards.

Features of C3 CRM are improved forecast accuracy that automatically updates in near real-time, dynamically predict lead quality, lifetime value, and churn likelihood to reduce the cost of acquisition and improve conversion, predict propensity to buy, the likelihood of closure, product preferences, and deal risks, and recommend the best actions to sales representatives and many more.

What is C3 CRM™ used for?

C3 CRM™ is a CRM All-in-One Software mainly used by its customers to Enhance Customer Relationships and Improve Efficiency by Engagement Management, Identify Target Customers and Onboarding .

What are the top features of C3 CRM™?

Alerts: popups & Notifications, Micro customer segmenting and Personalization are some of the top features of C3 CRM™.

Who uses C3 CRM™?

C3 CRM™ is used by Utilities, Oil & Energy and Education among other industries.

What are C3 CRM™ alternatives?

HoneyBook, The Flybook, 1Crm and WebCRM are popular alternatives for C3 CRM™.

Where is C3 CRM™ located?

C3 CRM™ is headquartered at 1300 Seaport Blvd., Suite 500, Redwood City, CA 94063, US.
lightning

Peers used C3 CRM™ for engagement management and identify target customers

C3 CRM™ Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.36/5 ★

Read Reviews (152)
Custom Reports

4.42/5 ★

Read Reviews (76)
Analytics

4.37/5 ★

Read Reviews (61)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.36/5 ★

Read Reviews (152)
Custom Reports

4.42/5 ★

Read Reviews (76)
Analytics

4.37/5 ★

Read Reviews (61)

Software Failure Risk Guidance

?

for C3 CRM™

Overall Risk Meter

Low Medium High

Top Failure Risks for C3 CRM™

C3.ai, Inc. News

Product

Introducing C3 AI Agentic Process Automation, Intelligent Workflows to Run Your Enterprise

C3 AI has launched C3 AI Agentic Process Automation, a new product that enhances enterprise automation by integrating AI agents with business processes. This no-code platform allows businesses to automate workflows such as order-to-cash and equipment troubleshooting, improving efficiency and reducing costs. The product offers a natural language interface and supports custom workflows, ensuring transparency and security.

Read more →
Partnership

C3.ai (AI) and Eletrobras Team Up to Boost Power Grid Reliability With AI - Yahoo Finance

C3 AI and Eletrobras have partnered to enhance the reliability of Brazil's power grid using C3 AI's Grid Intelligence tool. This AI-driven solution, built on the C3 Agentic AI Platform, will provide real-time fault monitoring and resolution, improving grid stability and compliance. The initiative is part of Eletrobras's Eletro.ia program, expanding the tool's deployment across all transmission assets following a successful implementation in 2024.

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Partnership

Eletrobras partners with C3 AI to modernize Brazil's power grid - Reuters

Eletrobras has partnered with C3 AI to implement the C3 AI Grid Intelligence tool across Brazil's power grid. This collaboration aims to enhance the resilience and reliability of the electric power transmission network by using AI to monitor and resolve failures in real time. The initiative addresses challenges such as fires near transmission lines and aims to improve system stability and availability.

Read more →
Customer

Eletrobras Selects C3 AI to Scale Enterprise AI Across Operations - C3 AI

Eletrobras has selected C3 AI to expand its AI capabilities across its operations in Brazil. The partnership involves deploying C3 AI Grid Intelligence for real-time fault monitoring and resolution across Eletrobras' transmission network. This initiative is part of Eletrobras' Eletro.ia program, aiming to enhance grid resilience and operational efficiency using AI.

Read more →

C3.ai, Inc. Profile

Company Name

C3.ai, Inc.

Company Website

//c3.ai

HQ Location

1300 Seaport Blvd., Suite 500, Redwood City, CA 94063, US

Employees

201-500

Social

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Financials

NA