C3 CRM™ Overview
C3 AI CRM enhances CRM solutions with AI for better revenue forecasting and management. Get improved insights and efficiency by integrating this advanced technology.
Use Cases
Customers recommend Engagement Management, Identify Target Customers, Onboarding, as the business use cases that they have been most satisfied with while using C3 CRM™.
Business Priorities
Enhance Customer Relationships and Improve Efficiency are the most popular business priorities that customers and associates have achieved using C3 CRM™.
C3 CRM™ Use-Cases and Business Priorities: Customer Satisfaction Data
C3 CRM™ works with different mediums / channels such as E-Mail.
C3 CRM™'s features include Alerts: Popups & Notifications, Micro Customer Segmenting, and Personalization. and C3 CRM™ support capabilities include AI Powered, 24/7 Support, Email Support, etc. also C3 CRM™ analytics capabilities include Custom Reports, and Analytics.
Reviews
"I really like seeing a single platform that enables a very broad use of AI applications, and a way to let people write their own algorithms on top of this unified architecture." - Zico Kolter
C3 CRM™, HoneyBook, The Flybook, 1crm, webCRM, etc., all belong to a category of solutions that help CRM All-in-One. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for C3 CRM™
Top Industries
- Utilities
- Oil & Energy
- Education
Popular in
C3 CRM™ is popular in Utilities, Oil & Energy, and Education and is widely used by
Comprehensive Insights on C3 CRM™ Use Cases
What Are the key features of C3 CRM™ for Engagement Management?
What benefits does C3 CRM™ offer for Identify Target Customers?
How efficiently Does C3 CRM™ manage your Onboarding?
What solutions does C3 CRM™ provide for Forecasting?
What solutions does C3 CRM™ provide for Segmentation And Targeting?
11 buyers and buying teams have used Cuspera to assess how well C3 CRM™ solved their CRM All-in-One needs. Cuspera uses 512 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM All-in-One needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
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I really like seeing a single platform that enables a very broad use of AI applications, and a way to let people write their own algorithms on top of this unified architecture. Testimonial By Zico Kolter |
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C3.ai is well positioned to become a leader in the large and rapidly growing enterprise AI, big data software market, and we look forward to being part of this success story. Testimonial By Jim Breyer |
|
C3 provides a comprehensive end to end capability Testimonial By Rajat Patro |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Zico Kolter Associate Professor, Computer Science Department Carnegie Mellon University |
I really like seeing a single platform that enables a very broad use of AI applications, and a way to let people write their own algorithms on top of this unified architecture. Testimonial By Zico Kolter |
|
Jim Breyer Founder and CEO Breyer Captial |
C3.ai is well positioned to become a leader in the large and rapidly growing enterprise AI, big data software market, and we look forward to being part of this success story. Testimonial By Jim Breyer |
|
Rajat Patro Sr. Director, Ent. Architecture, Innovation & AI-ML Synechron |
C3 provides a comprehensive end to end capability Testimonial By Rajat Patro |
Case Studies
CASE STUDY Top five managed healthcare organization in the US
CASE STUDY pharmacy benefit manager (PBM)
CASE STUDY Steel Company
CASE STUDY U.S. Air Force
CASE STUDY Riverside County
CASE STUDY the building systems division of a Fortune 500 manufacturer
Video
C3 AI CRM
Frequently Asked Questions(FAQ)
for C3 CRM™
What is C3 CRM™?
C3 CRM is a real-time predictive customer relationship management (CRM) application that leverages real-time machine learning and AI to generate recommendations that drive operational excellence and profitability across sales, marketing, and customer service. It helps to enhance customer relationships, scale best practices, and increase sales and revenue.
It pursues the highest-value sales opportunities using AI-based predictions including closure likelihood, expected revenue, product preferences, and key decision-maker contacts. It also prioritizes high-yield sales prospects that match the target profile from C3 AI CRM’s proprietary prospect-ranking system and predicts the lifetime value of leads as they arrive in the CRM system to evaluate the meeting quality standards.
Features of C3 CRM are improved forecast accuracy that automatically updates in near real-time, dynamically predict lead quality, lifetime value, and churn likelihood to reduce the cost of acquisition and improve conversion, predict propensity to buy, the likelihood of closure, product preferences, and deal risks, and recommend the best actions to sales representatives and many more.
What is C3 CRM™ used for?
What are the top features of C3 CRM™?
Who uses C3 CRM™?
What are C3 CRM™ alternatives?
Where is C3 CRM™ located?
Peers used C3 CRM™ for engagement management and identify target customers
C3 CRM™ Competitors
C3 CRM™ Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (152) |
| Custom Reports | Read Reviews (76) |
| Analytics | Read Reviews (61) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (152) |
| Custom Reports | Read Reviews (76) |
| Analytics | Read Reviews (61) |
Software Failure Risk Guidance
?for C3 CRM™
Overall Risk Meter
Top Failure Risks for C3 CRM™
C3.ai, Inc. News
C3 AI Named a Leader in Industrial AI
C3 AI has been recognized as a Leader in the Verdantix Green Quadrant: Industrial AI Analytics Software (2025) report. The company achieved the highest scores in capabilities and momentum, particularly in predictive maintenance and supply chain solutions. The report highlights C3 AI's success in improving manufacturing uptime and profitability, with notable customer achievements from Nucor Corporation and Con Edison.
C3 AI Names Stephen Ehikian as Chief Executive Officer - The Software Report
C3 AI has appointed Stephen Ehikian as its new Chief Executive Officer, succeeding Thomas M. Siebel, who will remain as Executive Chairman. Ehikian, known for co-founding RelateIQ and Airkit.ai, brings extensive experience in technology and AI. His appointment is expected to strengthen C3 AI's position in the enterprise AI market and expand its platform and applications.
Introducing C3 AI Agentic Process Automation, Intelligent Workflows to Run Your Enterprise
C3 AI has launched C3 AI Agentic Process Automation, a new product that enhances enterprise automation by integrating AI agents with business processes. This no-code platform allows businesses to automate workflows such as order-to-cash and equipment troubleshooting, improving efficiency and reducing costs. The product offers a natural language interface and supports custom workflows, ensuring transparency and security.
C3 AI launches new agentic process automation platform - Investing.com India
C3 AI launches new agentic process automation platform - Investing.com India
C3.ai, Inc. Profile
Company Name
C3.ai, Inc.
Company Website
//c3.aiHQ Location
1300 Seaport Blvd., Suite 500, Redwood City, CA 94063, US
Employees
201-500
Social
Financials
NA
