C3 CRM™ Overview

C3 AI CRM enhances CRM solutions with AI for better revenue forecasting and management. Get improved insights and efficiency by integrating this advanced technology.

Use Cases

Customers recommend Engagement Management, Identify Target Customers, Onboarding, as the business use cases that they have been most satisfied with while using C3 CRM™.

Other use cases:

  • Forecasting
  • Segmentation And Targeting
  • Collaboration
  • Lead Qualification: Technographic
  • Social Media Analytics
  • Rating And Review Management
  • Sending & Publishing Communications
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Improve Efficiency are the most popular business priorities that customers and associates have achieved using C3 CRM™.

Other priorities:

  • Acquire Customers
  • Increase Sales & Revenue
  • Improve Consistency
  • Scale Best Practices
  • Improve Visibility
  • Improve ROI
  • Increase Customer Life Time Value
See all business priorities See less business priorities

C3 CRM™ Use-Cases and Business Priorities: Customer Satisfaction Data

C3 CRM™ works with different mediums / channels such as E-Mail.

C3 CRM™'s features include Alerts: Popups & Notifications, Micro Customer Segmenting, and Personalization. and C3 CRM™ support capabilities include AI Powered, 24/7 Support, Email Support, etc. also C3 CRM™ analytics capabilities include Custom Reports, and Analytics.

Reviews

"Overall, competitors such as GE and Siemens are likely at least 2-3 years behind C3.ai from a product development stand point, while all of C3’s competitors have a huge amount of catching up to do in terms of customers and devices under management. ...C3.ai is clearly miles beyond its established competitors." - Harry Pascarella

C3 CRM™, 1crm, Efficy CRM, Keap CRM, EngageBay Marketing, etc., all belong to a category of solutions that help CRM All-in-One. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for C3 CRM™

Top Industries

  • Utilities
  • Oil & Energy
  • Education

Popular in

C3 CRM™ is popular in Utilities, Oil & Energy, and Education and is widely used by

Comprehensive Insights on C3 CRM™ Use Cases

What Are the key features of C3 CRM™ for Engagement Management?

What Are the key features of C3 CRM™ for Identify Target Customers?

How can C3 CRM™ enhance your Onboarding process?

What benefits does C3 CRM™ offer for Forecasting?

How does C3 CRM™ address your Segmentation And Targeting Challenges?

20+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well C3 CRM™ solved their CRM All-in-One needs. Cuspera uses 512 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM All-in-One needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
C3 CRM™ testimonial

Harry Pascarella

Research Analyst

Harbor Research

Overall, competitors such as GE and Siemens are likely at least 2-3 years behind C3.ai from a product development stand point, while all of C3’s competitors have a huge amount of catching up to do in terms of customers and devices under management. C3.ai is clearly miles beyond its established comp...etitors.

Testimonial By Harry Pascarella
C3 CRM™ testimonial

Fabio Veronese

Head of Infrastructure & Networks Digital Hub

ENEL

With C3.ai, we embarked on a platform journey – a widespread adoption of the platform-based model for machine learning and artificial intelligence. Testimonial By Fabio Veronese
C3 CRM™ testimonial

Commander Thomas Sampson

CIO

F-35 JPO

We can improve the speed that we develop the mission data file at, making the capability more available, at a higher speed, to our warfighters. Testimonial By Commander Thomas Sampson
CUSTOMERS TESTIMONIALS
C3 CRM™ testimonial

Harry Pascarella

Research Analyst

Harbor Research

Overall, competitors such as GE and Siemens are likely at least 2-3 years behind C3.ai from a product development stand point, while all of C3’s competitors have a huge amount of catching up to do in terms of customers and devices under management. C3.ai is clearly miles beyond its established comp...etitors.

Testimonial By Harry Pascarella
C3 CRM™ testimonial

Fabio Veronese

Head of Infrastructure & Networks Digital Hub

ENEL

With C3.ai, we embarked on a platform journey – a widespread adoption of the platform-based model for machine learning and artificial intelligence. Testimonial By Fabio Veronese
C3 CRM™ testimonial

Commander Thomas Sampson

CIO

F-35 JPO

We can improve the speed that we develop the mission data file at, making the capability more available, at a higher speed, to our warfighters. Testimonial By Commander Thomas Sampson

Case Studies

COMPANY INDUSTRY CASE STUDIES
C3 CRM™ case study
Utilities
Utilities
Case Study ENEL

Largest Production Deployment of AI and IoT Applications

Read More
C3 CRM™ case study
Oil & Energy
Oil & Energy
Case Study Global Oil and Gas

Global Oil & Gas Leader Leverages the BHC3 AI Suite

Read More
C3 CRM™ case study
Utilities
Utilities
Case Study Eversource

Refined Customer Experience

Read More

Video

C3 AI CRM

Video Thumbnail

Frequently Asked Questions(FAQ)

for C3 CRM™

What is C3 CRM™?

C3 CRM is a real-time predictive customer relationship management (CRM) application that leverages real-time machine learning and AI to generate recommendations that drive operational excellence and profitability across sales, marketing, and customer service. It helps to enhance customer relationships, scale best practices, and increase sales and revenue.

It pursues the highest-value sales opportunities using AI-based predictions including closure likelihood, expected revenue, product preferences, and key decision-maker contacts. It also prioritizes high-yield sales prospects that match the target profile from C3 AI CRM’s proprietary prospect-ranking system and predicts the lifetime value of leads as they arrive in the CRM system to evaluate the meeting quality standards.

Features of C3 CRM are improved forecast accuracy that automatically updates in near real-time, dynamically predict lead quality, lifetime value, and churn likelihood to reduce the cost of acquisition and improve conversion, predict propensity to buy, the likelihood of closure, product preferences, and deal risks, and recommend the best actions to sales representatives and many more.

What is C3 CRM™ used for?

C3 CRM™ is a CRM All-in-One Software mainly used by its customers to Enhance Customer Relationships and Improve Efficiency by Engagement Management, Identify Target Customers and Onboarding .

What are the top features of C3 CRM™?

Alerts: popups & Notifications, Micro customer segmenting and Personalization are some of the top features of C3 CRM™.

Who uses C3 CRM™?

C3 CRM™ is used by Utilities, Oil & Energy and Education among other industries.

What are C3 CRM™ alternatives?

1Crm, Efficy CRM, Keap CRM and EngageBay Marketing are popular alternatives for C3 CRM™.

Where is C3 CRM™ located?

C3 CRM™ is headquartered at 1300 Seaport Blvd., Suite 500, Redwood City, CA 94063, US.
lightning

Peers used C3 CRM™ for engagement management and identify target customers

C3 CRM™ Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.36/5

Read Reviews (152)
Custom Reports

4.42/5

Read Reviews (76)
Analytics

4.37/5

Read Reviews (61)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.36/5

Read Reviews (152)
Custom Reports

4.42/5

Read Reviews (76)
Analytics

4.37/5

Read Reviews (61)

Software Failure Risk Guidance

?

for C3 CRM™

Overall Risk Meter

Low Medium High

Top Failure Risks for C3 CRM™

C3.ai, Inc. News

C3.ai, Inc. (AI): Driving Enterprise AI with Strategic Partnerships - Yahoo Finance

C3.ai, Inc. is advancing enterprise AI through strategic partnerships.

24/01/2025 - source

C3 AI Teams Up With McKinsey For AI-Driven Business Transformations: Details - Benzinga

C3 AI partners with McKinsey to help businesses transform using AI technology.

21/01/2025 - source

A new strategic collaboration, McKinsey and C3 AI accelerate enterprise AI transformations - McKinsey

McKinsey and C3 AI are working together to speed up the use of AI in businesses.

20/01/2025 - source

C3.ai, Inc. Feeds

Brett McMillen Named C3 AI Federal Group VP

Brett McMillen has been appointed as the group vice president for federal business at C3 AI. He previously worked at Scale AI, Flexport, and Amazon Web Services in various leadership roles.

25/12/2024 - source

C3.ai, Inc. Profile

Company Name

C3.ai, Inc.

Company Website

//c3.ai

HQ Location

1300 Seaport Blvd., Suite 500, Redwood City, CA 94063, US

Employees

201-500

Social

Financials

NA