C3 CRM™ Overview

C3 AI CRM enhances CRM solutions with AI for better revenue forecasting and management. Get improved insights and efficiency by integrating this advanced technology.

Use Cases

Customers recommend Engagement Management, Identify Target Customers, Onboarding, as the business use cases that they have been most satisfied with while using C3 CRM™.

Other use cases:

  • Forecasting
  • Segmentation And Targeting
  • Collaboration
  • Lead Qualification: Technographic
  • Social Media Analytics
  • Rating And Review Management
  • Sending & Publishing Communications
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Improve Efficiency are the most popular business priorities that customers and associates have achieved using C3 CRM™.

Other priorities:

  • Acquire Customers
  • Increase Sales & Revenue
  • Improve Consistency
  • Scale Best Practices
  • Improve Visibility
  • Improve ROI
  • Increase Customer Life Time Value
See all business priorities See less business priorities

C3 CRM™ Use-Cases and Business Priorities: Customer Satisfaction Data

C3 CRM™ works with different mediums / channels such as E-Mail.

C3 CRM™'s features include Alerts: Popups & Notifications, Micro Customer Segmenting, and Personalization. and C3 CRM™ support capabilities include AI Powered, 24/7 Support, Email Support, etc. also C3 CRM™ analytics capabilities include Custom Reports, and Analytics.

Reviews

"The ability to keep assets in the field longer provides capability that can ultimately save lives." - David A

C3 CRM™, HoneyBook, The Flybook, 1crm, webCRM, etc., all belong to a category of solutions that help CRM All-in-One. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for C3 CRM™

Top Industries

  • Utilities
  • Oil & Energy
  • Education

Popular in

C3 CRM™ is popular in Utilities, Oil & Energy, and Education and is widely used by

C3 CRM™ Customer wins, Customer success stories, Case studies

How can C3 CRM™ optimize your Engagement Management Workflow?

How does C3 CRM™ facilitate Identify Target Customers?

What Are the key features of C3 CRM™ for Onboarding?

What Are the key features of C3 CRM™ for Forecasting?

What Are the key features of C3 CRM™ for Segmentation And Targeting?

11 buyers and buying teams have used Cuspera to assess how well C3 CRM™ solved their CRM All-in-One needs. Cuspera uses 512 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM All-in-One needs.

CUSTOMERS TESTIMONIALS
C3 CRM™ testimonial

David A

Vice President, C2, Space and Intelligence, Defense and Civil Solutions

Raytheon Technologies

The ability to keep assets in the field longer provides capability that can ultimately save lives. Testimonial By David A
C3 CRM™ testimonial

Kara Marshall

Supervisor Energy Efficiency Business Intelligence Analytics

Eversource

C3 Transform has provided a great amount of context and a lot of information on how others are engaged with C3.ai's products. Testimonial By Kara Marshall
C3 CRM™ testimonial

Shaf Begen

Manager, Partner Sales

AWS

Ultimately C3 delivers real, customer differentiated, value. And this is the type of value that spans beyond multiple divisions and goes enterprise wide. Testimonial By Shaf Begen
CUSTOMERS TESTIMONIALS
C3 CRM™ testimonial

David A

Vice President, C2, Space and Intelligence, Defense and Civil Solutions

Raytheon Technologies

The ability to keep assets in the field longer provides capability that can ultimately save lives. Testimonial By David A
C3 CRM™ testimonial

Kara Marshall

Supervisor Energy Efficiency Business Intelligence Analytics

Eversource

C3 Transform has provided a great amount of context and a lot of information on how others are engaged with C3.ai's products. Testimonial By Kara Marshall
C3 CRM™ testimonial

Shaf Begen

Manager, Partner Sales

AWS

Ultimately C3 delivers real, customer differentiated, value. And this is the type of value that spans beyond multiple divisions and goes enterprise wide. Testimonial By Shaf Begen
 

Eletrobras to deploy C3 AI Grid Intelligence across transmission network

Eletrobras to deploy C3 AI Grid Intelligence across transmission network

Read more →
 

Eletrobras Selects C3 AI to Scale Enterprise AI Across Operations - C3 AI

Eletrobras has selected C3 AI to expand its AI capabilities across its operations in Brazil. The partnership involves deploying C3 AI Grid Intelligence for real-time fault monitoring and resolution a...cross Eletrobras' transmission network. This initiative is part of Eletrobras' Eletro.ia program, aiming to enhance grid resilience and operational efficiency using AI.

Read more →
 

AI: C3.ai Surges After Landing AI Partnership with Electrobras - Yahoo Finance

C3.ai has partnered with Brazilian utility Electrobras to deploy C3 Generative AI, enhancing fault monitoring and operational efficiency in Electrobras' control centers. This partnership strengthens ...C3.ai's presence in the energy sector and showcases AI's role in modernizing critical infrastructure.

Read more →

A global retailer - Retail

C3 AI Supply Network Risk helped a global retailer improve lead time accuracy by 55%. The company manages over 100,000 SKUs and 65 distribution centers. Before C3 AI, they struggled with static lead ...time estimates and supplier performance issues. The AI solution enabled real-time risk management and better planning. The retailer estimates a $30M annual economic benefit from scaling the solution.

Read more →

A global leader in contract manufacturing and supply chain solutions - Manufacturing

C3 AI Production Schedule Optimization helped a global contract manufacturer boost revenue by 2.8% across six production lines. The company faced challenges with manual scheduling and missed high-val...ue opportunities. C3 AI's solution enabled dynamic scheduling and better inventory use. The result was an estimated $37M+ annual economic benefit and 100% production capacity utilization. The AI-driven platform improved supply chain efficiency and reduced excess inventory.

Read more →

A California County Sheriff’s Office - Government Administration

C3 Law Enforcement helped a California County Sheriff’s Office modernize its technology. The agency serves over 700,000 residents and coordinates with 16 law enforcement agencies. Before C3 Law Enfor...cement, investigations were slow and manual. Now, 1.9 million identities are consolidated, 1,500 new cases and records are ingested daily, and 400+ users are trained. The solution improved data sharing, collaboration, and operational efficiency.

Read more →

C3 AI CRM

Video Thumbnail

Frequently Asked Questions(FAQ)

for C3 CRM™

What is C3 CRM™?

C3 CRM is a real-time predictive customer relationship management (CRM) application that leverages real-time machine learning and AI to generate recommendations that drive operational excellence and profitability across sales, marketing, and customer service. It helps to enhance customer relationships, scale best practices, and increase sales and revenue.

It pursues the highest-value sales opportunities using AI-based predictions including closure likelihood, expected revenue, product preferences, and key decision-maker contacts. It also prioritizes high-yield sales prospects that match the target profile from C3 AI CRM’s proprietary prospect-ranking system and predicts the lifetime value of leads as they arrive in the CRM system to evaluate the meeting quality standards.

Features of C3 CRM are improved forecast accuracy that automatically updates in near real-time, dynamically predict lead quality, lifetime value, and churn likelihood to reduce the cost of acquisition and improve conversion, predict propensity to buy, the likelihood of closure, product preferences, and deal risks, and recommend the best actions to sales representatives and many more.

What is C3 CRM™ used for?

C3 CRM™ is a CRM All-in-One Software mainly used by its customers to Enhance Customer Relationships and Improve Efficiency by Engagement Management, Identify Target Customers and Onboarding .

What are the top features of C3 CRM™?

Alerts: popups & Notifications, Micro customer segmenting and Personalization are some of the top features of C3 CRM™.

Who uses C3 CRM™?

C3 CRM™ is used by Utilities, Oil & Energy and Education among other industries.

What are C3 CRM™ alternatives?

HoneyBook, The Flybook, 1Crm and WebCRM are popular alternatives for C3 CRM™.

Where is C3 CRM™ located?

C3 CRM™ is headquartered at 1300 Seaport Blvd., Suite 500, Redwood City, CA 94063, US.
lightning

Peers used C3 CRM™ for engagement management and identify target customers

C3 CRM™ Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.36/5

Read Reviews (152)
Custom Reports

4.42/5

Read Reviews (76)
Analytics

4.37/5

Read Reviews (61)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.36/5

Read Reviews (152)
Custom Reports

4.42/5

Read Reviews (76)
Analytics

4.37/5

Read Reviews (61)

Software Failure Risk Guidance

?

for C3 CRM™

Overall Risk Meter

Low Medium High

Top Failure Risks for C3 CRM™

C3.ai, Inc. News

Financial

C3.ai (AI) to Release Quarterly Earnings on Wednesday - MarketBeat

C3.ai is scheduled to release its quarterly earnings on Wednesday.

Partnership

C3.ai Expands Microsoft Partnership - AI Business

C3.ai has expanded its partnership with Microsoft, enhancing integrations across Microsoft Copilot, Fabric, and Azure AI Foundry. This collaboration aims to unify operations, allowing users to deploy and manage AI applications more effectively on the Microsoft Cloud. The partnership builds on their existing strategic alliance to accelerate enterprise AI adoption on Microsoft Azure.

Product

C3 AI Deepens Native Integrations Across Microsoft Copilot, Fabric, and Azure AI Foundry - Business Wire

C3 AI has enhanced its native integrations with Microsoft's Copilot, Fabric, and Azure AI Foundry. This development aims to improve interoperability and streamline AI deployment for enterprise customers using Microsoft's platforms.

Executive

C3.ai's Reset: Why New Leadership Could Spark a Turnaround

C3.ai has appointed new leadership to drive a strategic turnaround, aiming to enhance its position in the enterprise AI software market.

C3.ai, Inc. Profile

Company Name

C3.ai, Inc.

Company Website

//c3.ai

HQ Location

1300 Seaport Blvd., Suite 500, Redwood City, CA 94063, US

Employees

201-500

Social

Financials

NA