C3 CRM™ Overview

C3 AI CRM enhances CRM solutions with AI for better revenue forecasting and management. Get improved insights and efficiency by integrating this advanced technology.

Use Cases

Customers recommend Engagement Management, Identify Target Customers, Onboarding, as the business use cases that they have been most satisfied with while using C3 CRM™.

Other use cases:

  • Forecasting
  • Segmentation And Targeting
  • Collaboration
  • Lead Qualification: Technographic
  • Social Media Analytics
  • Rating And Review Management
  • Sending & Publishing Communications
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Business Priorities

Enhance Customer Relationships and Improve Efficiency are the most popular business priorities that customers and associates have achieved using C3 CRM™.

Other priorities:

  • Acquire Customers
  • Increase Sales & Revenue
  • Improve Consistency
  • Scale Best Practices
  • Improve Visibility
  • Improve ROI
  • Increase Customer Life Time Value
See all business priorities See less business priorities

C3 CRM™ Use-Cases and Business Priorities: Customer Satisfaction Data

C3 CRM™ works with different mediums / channels such as E-Mail.

C3 CRM™'s features include Alerts: Popups & Notifications, Micro Customer Segmenting, and Personalization. and C3 CRM™ support capabilities include AI Powered, 24/7 Support, Email Support, etc. also C3 CRM™ analytics capabilities include Custom Reports, and Analytics.

Reviews

"C3.ai is assuming a leadership position at the vanguard of engineering in cloud computing, big data, analytics, and machine learning. Thanks to their groundbreaking work at the intersection of the most advanced scientific research and commercial big... data machine learning systems, C3.ai will set itself apart as a leader and a trendsetter in the exploding IoT market." - Andreas Cangellaris

C3 CRM™, HoneyBook, The Flybook, 1crm, webCRM, etc., all belong to a category of solutions that help CRM All-in-One. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for C3 CRM™

Top Industries

  • Utilities
  • Oil & Energy
  • Education

Popular in

C3 CRM™ is popular in Utilities, Oil & Energy, and Education and is widely used by

Comprehensive Insights on C3 CRM™ Use Cases

How efficiently Does C3 CRM™ manage your Engagement Management?

How can C3 CRM™ optimize your Identify Target Customers Workflow?

How efficiently Does C3 CRM™ manage your Onboarding?

How can C3 CRM™ optimize your Forecasting Workflow?

How can C3 CRM™ enhance your Segmentation And Targeting process?

20+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well C3 CRM™ solved their CRM All-in-One needs. Cuspera uses 512 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM All-in-One needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
C3 CRM™ testimonial

Andreas Cangellaris

Dean, College of Engineering

Illinois

C3.ai is assuming a leadership position at the vanguard of engineering in cloud computing, big data, analytics, and machine learning. Thanks to their groundbreaking work at the intersection of the most advanced scientific research and commercial big data machine learning systems, C3.ai will set its...elf apart as a leader and a trendsetter in the exploding IoT market.

Testimonial By Andreas Cangellaris
C3 CRM™ testimonial

Hon. Spencer Abraham

Former U.S. Secretary of Energy

Department of Energy

C3 Energy was ahead of its time in recognizing the inevitable convergence of IoT with energy markets. The C3 Platform appears well positioned to have a similar impact upon government, intelligence, and commercial markets. Testimonial By Hon. Spencer Abraham
C3 CRM™ testimonial

Judson Althoff

Executive Vice President, Worldwide Commercial Business Microsoft

Microsoft

C3.ai’s proven technology and strong customer relationships make them an ideal partner in helping drive forward AI-based solutions built on the intelligent cloud. Testimonial By Judson Althoff
CUSTOMERS TESTIMONIALS
C3 CRM™ testimonial

Andreas Cangellaris

Dean, College of Engineering

Illinois

C3.ai is assuming a leadership position at the vanguard of engineering in cloud computing, big data, analytics, and machine learning. Thanks to their groundbreaking work at the intersection of the most advanced scientific research and commercial big data machine learning systems, C3.ai will set its...elf apart as a leader and a trendsetter in the exploding IoT market.

Testimonial By Andreas Cangellaris
C3 CRM™ testimonial

Hon. Spencer Abraham

Former U.S. Secretary of Energy

Department of Energy

C3 Energy was ahead of its time in recognizing the inevitable convergence of IoT with energy markets. The C3 Platform appears well positioned to have a similar impact upon government, intelligence, and commercial markets. Testimonial By Hon. Spencer Abraham
C3 CRM™ testimonial

Judson Althoff

Executive Vice President, Worldwide Commercial Business Microsoft

Microsoft

C3.ai’s proven technology and strong customer relationships make them an ideal partner in helping drive forward AI-based solutions built on the intelligent cloud. Testimonial By Judson Althoff

Case Studies

Manufacturing

CASE STUDY A large manufacturer of high-performance semiconductors

C3 AI Process Optimization helped a large semiconductor manufacturer improve wireless product yields. The company faced low yields in complex products. Using C3 AI, they predicted low-yield wafers ea...rly and found ways to boost yield. The project unified 3 terabytes of data and built 32 machine learning models. The solution delivered over $30 million in annual economic impact. The project went from kickoff to pre-production in 10 weeks.

Manufacturing

CASE STUDY A global manufacturer of aircraft engines, avionics, and other aviation products

C3 AI Inventory Optimization helped a global aircraft engine and avionics manufacturer manage a complex supply chain. The company had $600 million in parts inventory from hundreds of suppliers. Using... C3 AI, they integrated data from six systems and used AI to optimize inventory and predict supplier delays. After a 10-week trial, they reduced inventory holding costs and improved service levels.

Utilities

CASE STUDY Con Edison

Con Edison used the C3 AI Platform and C3 AI AMI Operations to support its smart meter rollout. The goal was to improve operational insight and customer service for over four million customers. The s...olution helped manage data from 5.3 million AMI meters and enabled advanced analytics. Con Edison needed a platform that could handle up to 1 petabyte of data per year. The project aimed to ensure operational health and deliver on commitments to customers.

CASE STUDY U.S. Department of Defense

C3 AI Readiness helped the U.S. Department of Defense improve aircraft fleet readiness. The challenge was aging aircraft and high downtime costs, with some planes lacking replacements. The solution u...sed AI to predict subsystem failures and identify needed spare parts. C3 AI and the USAF combined years of operational data and built machine learning models. This approach aimed to reduce mission aborts and increase mission capability for the Air Force.

Manufacturing

CASE STUDY Fortune 200 Manufacturing Company

C3 AI Inventory Optimization helped a Fortune 200 manufacturing company lower inventory levels. The company makes complex industrial equipment and had over $4 billion in inventory. Previous software ...could not optimize inventory at scale. With C3 AI, the company reduced inventory by up to 35%. The project finished in 12 weeks and used data from 42 files and 3.2 million material movement events.

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C3 AI CRM

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Frequently Asked Questions(FAQ)

for C3 CRM™

What is C3 CRM™?

C3 CRM is a real-time predictive customer relationship management (CRM) application that leverages real-time machine learning and AI to generate recommendations that drive operational excellence and profitability across sales, marketing, and customer service. It helps to enhance customer relationships, scale best practices, and increase sales and revenue.

It pursues the highest-value sales opportunities using AI-based predictions including closure likelihood, expected revenue, product preferences, and key decision-maker contacts. It also prioritizes high-yield sales prospects that match the target profile from C3 AI CRM’s proprietary prospect-ranking system and predicts the lifetime value of leads as they arrive in the CRM system to evaluate the meeting quality standards.

Features of C3 CRM are improved forecast accuracy that automatically updates in near real-time, dynamically predict lead quality, lifetime value, and churn likelihood to reduce the cost of acquisition and improve conversion, predict propensity to buy, the likelihood of closure, product preferences, and deal risks, and recommend the best actions to sales representatives and many more.

What is C3 CRM™ used for?

C3 CRM™ is a CRM All-in-One Software mainly used by its customers to Enhance Customer Relationships and Improve Efficiency by Engagement Management, Identify Target Customers and Onboarding .

What are the top features of C3 CRM™?

Alerts: popups & Notifications, Micro customer segmenting and Personalization are some of the top features of C3 CRM™.

Who uses C3 CRM™?

C3 CRM™ is used by Utilities, Oil & Energy and Education among other industries.

What are C3 CRM™ alternatives?

HoneyBook, The Flybook, 1Crm and WebCRM are popular alternatives for C3 CRM™.

Where is C3 CRM™ located?

C3 CRM™ is headquartered at 1300 Seaport Blvd., Suite 500, Redwood City, CA 94063, US.
lightning

Peers used C3 CRM™ for engagement management and identify target customers

C3 CRM™ Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.36/5

Read Reviews (152)
Custom Reports

4.42/5

Read Reviews (76)
Analytics

4.37/5

Read Reviews (61)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.36/5

Read Reviews (152)
Custom Reports

4.42/5

Read Reviews (76)
Analytics

4.37/5

Read Reviews (61)

Software Failure Risk Guidance

?

for C3 CRM™

Overall Risk Meter

Low Medium High

Top Failure Risks for C3 CRM™

C3.ai, Inc. News

Partnership

C3.ai's Agentic AI Push Scales Up: Can it Fuel a New Growth Cycle? - Yahoo Finance

C3.ai is expanding its Agentic AI business, reporting a $60 million annualized run rate in Q4 2025. The company has formed a strategic alliance with PwC to enhance its AI solutions across sectors like financial services and manufacturing. C3.ai's Agentic AI is operational in over 100 use cases, including defense and energy, and is supported by partnerships with Microsoft, AWS, and others.

Product

C3.ai Expands Generative AI Capabilities: Game Changer or Hype? - Yahoo Finance

C3.ai has expanded its generative and agentic AI capabilities, reporting over 100% growth in generative AI revenues with 66 initial deployments across 16 industries, including defense and manufacturing. The company holds a patent on agentic AI and has deployed over 100 solutions. C3.ai's focus on enterprise AI applications differentiates it from competitors like Palantir and Snowflake.

Partnership

Can C3.ai's New HII Deal Boost Its Defense AI Momentum? - Nasdaq

C3 AI has partnered with defense contractor HII to integrate its Enterprise AI technology into HII's shipbuilding operations, enhancing planning and supply chain efficiency. This collaboration follows a successful pilot and aims to support U.S. Navy fleet readiness. The partnership strengthens C3 AI's position in the defense sector, a key growth area, and showcases its AI platform's application in complex industrial environments.

Partnership

C3.ai (AI) and Univation Strike AI Deal for Advanced Predictive Maintenance Across the Global Petrochemical Industry - Yahoo Finance

C3 AI and Univation Technologies have formed a strategic partnership to deliver AI-driven predictive maintenance solutions for the petrochemical industry. Univation will license and distribute C3 AI's software, already used at Dow, to enhance operational performance and maximize uptime in steam cracker operations. This collaboration aims to accelerate the adoption of AI in industrial operations, leveraging C3 AI's proven tools and Univation's expertise.

C3.ai, Inc. Profile

Company Name

C3.ai, Inc.

Company Website

//c3.ai

HQ Location

1300 Seaport Blvd., Suite 500, Redwood City, CA 94063, US

Employees

201-500

Social

Financials

NA