C3 CRM™ Overview

C3 AI CRM enhances CRM solutions with AI for better revenue forecasting and management. Get improved insights and efficiency by integrating this advanced technology.

Use Cases

Customers recommend Engagement Management, Identify Target Customers, Onboarding, as the business use cases that they have been most satisfied with while using C3 CRM™.

Other use cases:

  • Forecasting
  • Segmentation And Targeting
  • Collaboration
  • Lead Qualification: Technographic
  • Social Media Analytics
  • Rating And Review Management
  • Sending & Publishing Communications
See all use cases See less use cases

Business Priorities

Enhance Customer Relationships and Improve Efficiency are the most popular business priorities that customers and associates have achieved using C3 CRM™.

Other priorities:

  • Acquire Customers
  • Increase Sales & Revenue
  • Improve Consistency
  • Scale Best Practices
  • Improve Visibility
  • Improve ROI
  • Increase Customer Life Time Value
See all business priorities See less business priorities

C3 CRM™ Use-Cases and Business Priorities: Customer Satisfaction Data

C3 CRM™ works with different mediums / channels such as E-Mail.

C3 CRM™'s features include Alerts: Popups & Notifications, Micro Customer Segmenting, and Personalization. and C3 CRM™ support capabilities include AI Powered, 24/7 Support, Email Support, etc. also C3 CRM™ analytics capabilities include Custom Reports, and Analytics.

Reviews

"In terms of developing applications, C3.ai is probably 30-40 times faster than what we have seen with others" - Zvonimir Djerfi

Peer review evidence (same sources as the product rating summary)

"...C3 Transform has provided a great amount of context and a lot of information on how others are engaged with C3.ai's products...." Testimonial by Kara Marshall, Supervisor Energy Efficiency Business Intelligence Analytics, Eversource
"...By providing customers with highly targeted insights and information, Eversource provides its customers with highly targeted insights and information about their energy use, tailored recommendations for saving energy, and details on available rebates to help them meet their energy savings goals...." Case Study Eversource
"...Developed a machine learning/AI algorithm to compute part-level demand forecasts based on production orders and assemblies, traversing multi-level, time-varying BOM files...." Case Study Fortune 200 Manufacturing

C3 CRM™, HoneyBook, The Flybook, 1crm, webCRM, etc., all belong to a category of solutions that help CRM All-in-One. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for C3 CRM™

Top Industries

  • Utilities
  • Oil & Energy
  • Education

Popular in

C3 CRM™ is popular in Utilities, Oil & Energy, and Education and is widely used by

C3 CRM™ Customer wins, Customer success stories, Case studies

How efficiently Does C3 CRM™ manage your Engagement Management?

How can C3 CRM™ enhance your Identify Target Customers process?

How can C3 CRM™ optimize your Onboarding Workflow?

What makes C3 CRM™ ideal for Forecasting?

Why is C3 CRM™ the best choice for Segmentation And Targeting?

11 buyers and buying teams have used Cuspera to assess how well C3 CRM™ solved their CRM All-in-One needs. Cuspera uses 512 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM All-in-One needs.

CUSTOMERS TESTIMONIALS
C3 CRM™ testimonial

Zvonimir Djerfi

SVP, Commercial

Baker Hughes
In terms of developing applications, C3.ai is probably 30-40 times faster than what we have seen with others Testimonial By Zvonimir Djerfi
C3 CRM™ testimonial

Marc Harrington

Chief Engineer, F-35 Joint Program Office

Department of Defence
Being able to get to a minimum viable solution within a couple of weeks was just amazing. Testimonial By Marc Harrington
C3 CRM™ testimonial

David Koger

Government Program Analyst

US NAVY
With C3.ai, we can automate many of the processes that now costs us a significant amount of money and take a significant amount of time. Testimonial By David Koger
CUSTOMERS TESTIMONIALS
C3 CRM™ testimonial

Zvonimir Djerfi

SVP, Commercial

Baker Hughes
In terms of developing applications, C3.ai is probably 30-40 times faster than what we have seen with others Testimonial By Zvonimir Djerfi
C3 CRM™ testimonial

Marc Harrington

Chief Engineer, F-35 Joint Program Office

Department of Defence
Being able to get to a minimum viable solution within a couple of weeks was just amazing. Testimonial By Marc Harrington
C3 CRM™ testimonial

David Koger

Government Program Analyst

US NAVY
With C3.ai, we can automate many of the processes that now costs us a significant amount of money and take a significant amount of time. Testimonial By David Koger
 

C3.ais Strategic Pivot: Government Contracts and Agentic AI Drive Transition

C3.ai is strategically shifting its focus towards securing government contracts and enhancing its AI offerings, particularly with its "Agentic AI" solutions. Recent wins include a $450 million potent...ial contract with the U.S. Air Force and a project with the Department of Health and Human Services. This pivot aims to replace smaller subscription deals with large-scale implementations, despite a revenue decline in the recent quarter.

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C3.ai Aktie: Agentic AI im Fokus

C3.ai is undergoing a strategic shift, focusing on large government contracts and specialized AI solutions like Agentic AI, resulting in revenue declines but potential future growth. Recent deals inc...lude a $450 million expansion with the US Air Force and a project with the Health and Human Services Department. The company faces challenges in converting pilot programs into sustainable revenue streams.

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C3.ai Selected by U.S. Army to Advance AI-Driven Combat Logistics - Yahoo Finance

C3.ai has been selected by the U.S. Army's Rapid Capabilities and Critical Technologies Office to enhance AI-powered logistics for Army formations. This collaboration aims to improve forecasting for ...critical resources, thereby strengthening operational efficiency and combat readiness. The integration of C3.ai's technology into Brigade Command & Control networks highlights the growing role of enterprise-scale AI in defense operations.

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A major biopharmaceutical company - Pharmaceuticals - Pharmaceuticals

C3 AI Reliability helped a major biopharmaceutical company cut unplanned downtime. The company deployed AI-driven predictive maintenance at two vaccine manufacturing sites in just 12 weeks. Over 200 ...machine learning models were configured to predict equipment failures. The company expects to save over €10M per facility each year. The solution unified data and gave engineers clear alerts to prevent costly disruptions.

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A leading global biopharma company - Pharmaceuticals - Pharmaceuticals

C3 AI Demand Planning helped a leading global biopharma company improve vaccine supply chain forecasting. The company saw a 20% increase in forecast accuracy over baseline statistical methods. Foreca...sts were also 4% more accurate than those adjusted by internal experts. This led to a potential $20 million annual reduction in inventory for the top three markets. The solution covered 450+ SKUs and was deployed in just 26 weeks.

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the largest sugar manufacturer in Latin America - Manufacturing - Manufacturing

C3 AI Process Optimization helped a leading Latin American sugar manufacturer boost yield. The company struggled to unify sensor and lab data, limiting timely process adjustments. In just 5 months, C...3 AI deployed an optimizer that analyzes over 1,000 sensors and provides setpoint recommendations every 2–4 hours. This led to a 1.85% increase in annual yield and a potential $2.9M annual economic benefit. The frequency of actionable insights rose up to 12 times, enabling continuous process improvement.

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C3 AI CRM

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Frequently Asked Questions(FAQ)

for C3 CRM™

What is C3 CRM™?

C3 CRM is a real-time predictive customer relationship management (CRM) application that leverages real-time machine learning and AI to generate recommendations that drive operational excellence and profitability across sales, marketing, and customer service. It helps to enhance customer relationships, scale best practices, and increase sales and revenue.

It pursues the highest-value sales opportunities using AI-based predictions including closure likelihood, expected revenue, product preferences, and key decision-maker contacts. It also prioritizes high-yield sales prospects that match the target profile from C3 AI CRM’s proprietary prospect-ranking system and predicts the lifetime value of leads as they arrive in the CRM system to evaluate the meeting quality standards.

Features of C3 CRM are improved forecast accuracy that automatically updates in near real-time, dynamically predict lead quality, lifetime value, and churn likelihood to reduce the cost of acquisition and improve conversion, predict propensity to buy, the likelihood of closure, product preferences, and deal risks, and recommend the best actions to sales representatives and many more.

What is C3 CRM™ used for?

C3 CRM™ is a CRM All-in-One Software mainly used by its customers to Enhance Customer Relationships and Improve Efficiency by Engagement Management, Identify Target Customers and Onboarding .

What are the top features of C3 CRM™?

Alerts: popups & Notifications, Micro customer segmenting and Personalization are some of the top features of C3 CRM™.

Who uses C3 CRM™?

C3 CRM™ is used by Utilities, Oil & Energy and Education among other industries.

What are C3 CRM™ alternatives?

HoneyBook, The Flybook, 1Crm and WebCRM are popular alternatives for C3 CRM™.

Where is C3 CRM™ located?

C3 CRM™ is headquartered at 1300 Seaport Blvd., Suite 500, Redwood City, CA 94063, US.
lightning

Peers used C3 CRM™ for engagement management and identify target customers

C3 CRM™ Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.36/5 ★

Read Reviews (152)
Custom Reports

4.42/5 ★

Read Reviews (76)
Analytics

4.37/5 ★

Read Reviews (61)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.36/5 ★

Read Reviews (152)
Custom Reports

4.42/5 ★

Read Reviews (76)
Analytics

4.37/5 ★

Read Reviews (61)

Software Failure Risk Guidance

?

for C3 CRM™

Overall Risk Meter

Low Medium High

Top Failure Risks for C3 CRM™

C3.ai, Inc. News

Financial

C3.ai Aktie: Zahlenfokus im Mai

C3 AI is under pressure to achieve profitability, with a new CEO, Stephen Ehikian, tasked with closing the cash flow gap. The company relies heavily on subscription revenue, particularly from U.S. federal agencies, where revenue grew over 80% year-over-year. Key financial results are expected in May 2026, with a focus on reducing net loss and sustaining growth in government contracts.

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Product

C3 AI Launches C3 Code to Let Enterprises Build Full AI Apps from ...

C3 AI has launched C3 Code, a platform that enables enterprises to build AI applications from plain English requirements. Using agentic AI techniques, C3 Code designs, builds, tests, and deploys applications rapidly, addressing enterprise needs across various sectors. The platform scored highly in evaluations, particularly for domain intelligence, and supports multiple large language models to ensure application portability. C3 AI aims to streamline AI adoption by reducing development time and complexity.

Read more →
Product

C3 AI Launches C3 Code for Enterprise AI App Dev

C3 AI has launched C3 Code, a platform that transforms natural language into enterprise-grade AI applications. This generative AI tool enables developers and business analysts to create complex applications quickly, reducing development time from weeks to days. Integrated with the C3 AI Platform, C3 Code offers robust security, governance, and data orchestration, facilitating digital transformation by enhancing developer productivity and application architecture.

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Product

C3 AI rolls out C3 Code to turn natural language into AI applications

C3 AI has launched C3 Code, a tool that enables the creation of enterprise AI applications using natural language on the C3 Agentic AI Platform. The product supports various sectors and includes features like anomaly detection and predictive maintenance. C3 Code scored highly in internal evaluations, outperforming competitors like OpenAI's Codex. It allows for rapid deployment of AI applications with security controls and flexibility in model selection.

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C3.ai, Inc. Profile

Company Name

C3.ai, Inc.

Company Website

//c3.ai

HQ Location

1300 Seaport Blvd., Suite 500, Redwood City, CA 94063, US

Employees

201-500

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