C3 CRM™ Overview
C3 AI CRM enhances CRM solutions with AI for better revenue forecasting and management. Get improved insights and efficiency by integrating this advanced technology.
Use Cases
Customers recommend Engagement Management, Identify Target Customers, Onboarding, as the business use cases that they have been most satisfied with while using C3 CRM™.
Business Priorities
Enhance Customer Relationships and Improve Efficiency are the most popular business priorities that customers and associates have achieved using C3 CRM™.
C3 CRM™ Use-Cases and Business Priorities: Customer Satisfaction Data
C3 CRM™ works with different mediums / channels such as E-Mail.
C3 CRM™'s features include Alerts: Popups & Notifications, Micro Customer Segmenting, and Personalization. and C3 CRM™ support capabilities include AI Powered, 24/7 Support, Email Support, etc. also C3 CRM™ analytics capabilities include Custom Reports, and Analytics.
Reviews
"We identified over 12 use cases that we can use the C3 AI Suite for." - Massimiliano Geirola
Peer review evidence (same sources as the product rating summary)
"...Prior to engaging with C3 AI, the manufacturer had experimented with various inventory optimization software offerings...." Case Study Fortune 200 Manufacturing
"...By providing customers with highly targeted insights and information, Eversource provides its customers with highly targeted insights and information about their energy use, tailored recommendations for saving energy, and details on available rebates to help them meet their energy savings goals...." Case Study Eversource
"...The software applies scalable, production-ready machine learning algorithms to produce human-interpretable predictions...." Case Study Fortune-50 Banking
C3 CRM™, HoneyBook, The Flybook, 1crm, webCRM, etc., all belong to a category of solutions that help CRM All-in-One. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for C3 CRM™
Top Industries
- Utilities
- Oil & Energy
- Education
Popular in
C3 CRM™ is popular in Utilities, Oil & Energy, and Education and is widely used by
C3 CRM™ Customer wins, Customer success stories, Case studies
What Are the key features of C3 CRM™ for Engagement Management?
How does C3 CRM™ address your Identify Target Customers Challenges?
How does C3 CRM™ address your Onboarding Challenges?
Why is C3 CRM™ the best choice for Forecasting?
How can C3 CRM™ enhance your Segmentation And Targeting process?
11 buyers and buying teams have used Cuspera to assess how well C3 CRM™ solved their CRM All-in-One needs. Cuspera uses 512 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM All-in-One needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We identified over 12 use cases that we can use the C3 AI Suite for. Testimonial By Massimiliano Geirola |
|
C3 Energy was ahead of its time in recognizing the inevitable convergence of IoT with energy markets. The C3 Platform appears well positioned to have a similar impact upon government, intelligence, and commercial markets. Testimonial By Hon. Spencer Abraham |
|
Ultimately C3 delivers real, customer differentiated, value. And this is the type of value that spans beyond multiple divisions and goes enterprise wide. Testimonial By Shaf Begen |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Massimiliano Geirola Executive Program Manager BGP |
We identified over 12 use cases that we can use the C3 AI Suite for. Testimonial By Massimiliano Geirola |
|
Hon. Spencer Abraham Former U.S. Secretary of Energy Department of Energy |
C3 Energy was ahead of its time in recognizing the inevitable convergence of IoT with energy markets. The C3 Platform appears well positioned to have a similar impact upon government, intelligence, and commercial markets. Testimonial By Hon. Spencer Abraham |
|
Shaf Begen Manager, Partner Sales AWS |
Ultimately C3 delivers real, customer differentiated, value. And this is the type of value that spans beyond multiple divisions and goes enterprise wide. Testimonial By Shaf Begen |
Ford Motor Company, Johnson & Johnson, Heidelberg Materials, Seaspan, Holcim, Defense Logistics Agency, US Department of Agriculture - Various - Very Large
C3.ai (AI) Just Posted Its Most Promising Quarter In Years
AI Software Rivals Diverge on Revenue Trends as C3.ai Customer Bookings Surge 73% - finance.biggo.com
US Department of Agriculture - Government - Very Large
USDA Taps C3 AI to Trim Salesforce Use
C3 AI CRM
Frequently Asked Questions (FAQ)
What buyers ask before choosing C3 CRM™
What is C3 CRM™?
C3 CRM is a real-time predictive customer relationship management (CRM) application that leverages real-time machine learning and AI to generate recommendations that drive operational excellence and profitability across sales, marketing, and customer service. It helps to enhance customer relationships, scale best practices, and increase sales and revenue.
It pursues the highest-value sales opportunities using AI-based predictions including closure likelihood, expected revenue, product preferences, and key decision-maker contacts. It also prioritizes high-yield sales prospects that match the target profile from C3 AI CRM’s proprietary prospect-ranking system and predicts the lifetime value of leads as they arrive in the CRM system to evaluate the meeting quality standards.
Features of C3 CRM are improved forecast accuracy that automatically updates in near real-time, dynamically predict lead quality, lifetime value, and churn likelihood to reduce the cost of acquisition and improve conversion, predict propensity to buy, the likelihood of closure, product preferences, and deal risks, and recommend the best actions to sales representatives and many more.
What is C3 CRM™ used for?
What are the top features of C3 CRM™?
Who uses C3 CRM™?
What are C3 CRM™ alternatives?
Where is C3 CRM™ located?
Peers used C3 CRM™ for engagement management and identify target customers
C3 CRM™ Competitors
C3 CRM™ Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (152) |
| Custom Reports | Read Reviews (76) |
| Analytics | Read Reviews (61) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (152) |
| Custom Reports | Read Reviews (76) |
| Analytics | Read Reviews (61) |
Software Failure Risk Guidance
?for C3 CRM™
Overall Risk Meter
Top Failure Risks for C3 CRM™
C3.ai, Inc. News
C3.ai Reports Strong Q1: Turnaround is On Track, CEO Says - Benzinga
C3.ai reported fiscal 2027 Q1 results, with a loss of 20 cents per share, beating estimates of 25 cents. Revenue reached $52.38 million, surpassing the expected $52.12 million, with subscription revenue making up 94%. CEO Thomas M. Siebel highlighted positive cash flow and narrowed operating loss, emphasizing plans for revenue growth and customer satisfaction.
C3.ai Names New Director as It Bets on Consumption Pricing to Reverse Revenue Slide - finance.biggo.com
C3.ai has appointed John C. Dwyer as a new director amid a strategic shift to a consumption-based pricing model to address declining revenues. The company faces competition from major cloud providers and regulatory challenges. The new pricing strategy aims to attract smaller customers and reduce reliance on large deals.
C3 AI to report Q1FY27 results on September 2
C3 AI will announce its Q1FY27 financial results on September 2, 2026, after market close. A conference call and webcast will follow to discuss the results, with an audio replay available for 30 days on the C3 AI Investor Relations website.
C3 AI to Announce Financial Results
C3 AI will announce its financial results for the fiscal first quarter ending July 31, 2026, after U.S. markets close on September 2, 2026. A conference call and webcast will follow to discuss the results.
C3.ai, Inc. Profile
Company Name
Company Website
//c3.aiHQ Location
1300 Seaport Blvd., Suite 500, Redwood City, CA 94063, US
Employees
201-500
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