C3 CRM™ Overview
C3 AI CRM enhances CRM solutions with AI for better revenue forecasting and management. Get improved insights and efficiency by integrating this advanced technology.
Use Cases
Customers recommend Engagement Management, Identify Target Customers, Onboarding, as the business use cases that they have been most satisfied with while using C3 CRM™.
Business Priorities
Enhance Customer Relationships and Improve Efficiency are the most popular business priorities that customers and associates have achieved using C3 CRM™.
C3 CRM™ Use-Cases and Business Priorities: Customer Satisfaction Data
C3 CRM™ works with different mediums / channels such as E-Mail.
C3 CRM™'s features include Alerts: Popups & Notifications, Micro Customer Segmenting, and Personalization. and C3 CRM™ support capabilities include AI Powered, 24/7 Support, Email Support, etc. also C3 CRM™ analytics capabilities include Custom Reports, and Analytics.
Reviews
"There’s no question that C3.ai has capabilities we haven’t seen before, with something that gives us a platform to drive enterprise AI." - Jim Hannan
Peer review evidence (same sources as the product rating summary)
"...Eversource managers use C3 AI Customer Engagement and C3 AI Intelligence to access and report on customer data...." Case Study Eversource
"...By providing customers with highly targeted insights and information, Eversource provides its customers with highly targeted insights and information about their energy use, tailored recommendations for saving energy, and details on available rebates to help them meet their energy savings goals...." Case Study Eversource
"...20 30 machine learning classifiers developed concurrently. ..." Case Study U.S. Air Force
C3 CRM™, HoneyBook, The Flybook, 1crm, webCRM, etc., all belong to a category of solutions that help CRM All-in-One. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for C3 CRM™
Top Industries
- Utilities
- Oil & Energy
- Education
Popular in
C3 CRM™ is popular in Utilities, Oil & Energy, and Education and is widely used by
C3 CRM™ Customer wins, Customer success stories, Case studies
How does C3 CRM™ facilitate Engagement Management?
What Are the key features of C3 CRM™ for Identify Target Customers?
Why is C3 CRM™ the best choice for Onboarding?
How can C3 CRM™ enhance your Forecasting process?
Why is C3 CRM™ the best choice for Segmentation And Targeting?
11 buyers and buying teams have used Cuspera to assess how well C3 CRM™ solved their CRM All-in-One needs. Cuspera uses 512 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM All-in-One needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
There’s no question that C3.ai has capabilities we haven’t seen before, with something that gives us a platform to drive enterprise AI. Testimonial By Jim Hannan |
|
C3.ai is well positioned to become a leader in the large and rapidly growing enterprise AI, big data software market, and we look forward to being part of this success story. Testimonial By Jim Breyer |
|
We can improve the speed that we develop the mission data file at, making the capability more available, at a higher speed, to our warfighters. Testimonial By Commander Thomas Sampson |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Jim Hannan EVP, CEO Enterprises koch |
There’s no question that C3.ai has capabilities we haven’t seen before, with something that gives us a platform to drive enterprise AI. Testimonial By Jim Hannan |
|
Jim Breyer Founder and CEO Breyer Captial |
C3.ai is well positioned to become a leader in the large and rapidly growing enterprise AI, big data software market, and we look forward to being part of this success story. Testimonial By Jim Breyer |
|
Commander Thomas Sampson CIO F-35 JPO |
We can improve the speed that we develop the mission data file at, making the capability more available, at a higher speed, to our warfighters. Testimonial By Commander Thomas Sampson |
Shell - Energy - Very Large
C3.ai (AI) and Shell Expand Global Predictive Maintenance Partnership
Shell - Energy - Very Large
C3.ai (AI) Expands Shell Partnership For Agent Based Asset Management
C3 AI CRM
Frequently Asked Questions(FAQ)
for C3 CRM™
What is C3 CRM™?
C3 CRM is a real-time predictive customer relationship management (CRM) application that leverages real-time machine learning and AI to generate recommendations that drive operational excellence and profitability across sales, marketing, and customer service. It helps to enhance customer relationships, scale best practices, and increase sales and revenue.
It pursues the highest-value sales opportunities using AI-based predictions including closure likelihood, expected revenue, product preferences, and key decision-maker contacts. It also prioritizes high-yield sales prospects that match the target profile from C3 AI CRM’s proprietary prospect-ranking system and predicts the lifetime value of leads as they arrive in the CRM system to evaluate the meeting quality standards.
Features of C3 CRM are improved forecast accuracy that automatically updates in near real-time, dynamically predict lead quality, lifetime value, and churn likelihood to reduce the cost of acquisition and improve conversion, predict propensity to buy, the likelihood of closure, product preferences, and deal risks, and recommend the best actions to sales representatives and many more.
What is C3 CRM™ used for?
What are the top features of C3 CRM™?
Who uses C3 CRM™?
What are C3 CRM™ alternatives?
Where is C3 CRM™ located?
Peers used C3 CRM™ for engagement management and identify target customers
C3 CRM™ Competitors
C3 CRM™ Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (152) |
| Custom Reports | Read Reviews (76) |
| Analytics | Read Reviews (61) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (152) |
| Custom Reports | Read Reviews (76) |
| Analytics | Read Reviews (61) |
Software Failure Risk Guidance
?for C3 CRM™
Overall Risk Meter
Top Failure Risks for C3 CRM™
C3.ai, Inc. News
C3.ai (AI) Board Member Jim Snabe Takes Leave For European Commission AI Role
Jim H. Snabe, a board member of C3.ai, has taken a leave of absence to serve as Special Envoy to the European Commission for Industrial AI. This move connects C3.ai to European AI policy discussions, potentially influencing its strategy and regulatory compliance in Europe. Snabe's absence may impact board continuity amid ongoing leadership changes and restructuring at C3.ai.
C3.ai (AI) Fiscal Fourth Quarter and Full Year 2026 Earnings Recap ...
C3.ai reported fiscal Q4 2026 revenue of $51.60 million, aligning with expectations but showing a significant year-over-year decline. GAAP earnings per share improved to -$0.33, surpassing estimates. The company continues to face substantial operating losses amid restructuring efforts aimed at improving profitability.
C3.ai, Inc.: C3 AI Board Member Jim Hagemann Snabe Appointed European ...
Jim Hagemann Snabe, a board member of C3 AI, has been appointed as Special Envoy for Industrial AI by the European Commission. He will advise on AI infrastructure and applications across industries, taking a leave of absence from C3 AI during his tenure.
AI Press Release: C3 AI Board Member Jim Hagemann Snabe Appointed...
Jim Hagemann Snabe, a C3 AI board member, has been appointed as the European Commission's Special Envoy for Industrial AI. He will advise on AI infrastructure and application across sectors, taking a leave from C3 AI until March 2027.
C3.ai, Inc. Profile
Company Name
C3.ai, Inc.
Company Website
//c3.aiHQ Location
1300 Seaport Blvd., Suite 500, Redwood City, CA 94063, US
Employees
201-500
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