C3 CRM™ Overview
C3 AI CRM enhances CRM solutions with AI for better revenue forecasting and management. Get improved insights and efficiency by integrating this advanced technology.
Use Cases
Customers recommend Engagement Management, Identify Target Customers, Onboarding, as the business use cases that they have been most satisfied with while using C3 CRM™.
Business Priorities
Enhance Customer Relationships and Improve Efficiency are the most popular business priorities that customers and associates have achieved using C3 CRM™.
C3 CRM™ Use-Cases and Business Priorities: Customer Satisfaction Data
C3 CRM™ works with different mediums / channels such as E-Mail.
C3 CRM™'s features include Alerts: Popups & Notifications, Micro Customer Segmenting, and Personalization. and C3 CRM™ support capabilities include AI Powered, 24/7 Support, Email Support, etc. also C3 CRM™ analytics capabilities include Custom Reports, and Analytics.
Reviews
"With C3.ai, we embarked on a platform journey – a widespread adoption of the platform-based model for machine learning and artificial intelligence." - Fabio Veronese
C3 CRM™, HoneyBook, The Flybook, 1crm, webCRM, etc., all belong to a category of solutions that help CRM All-in-One. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for C3 CRM™
Top Industries
- Utilities
- Oil & Energy
- Education
Popular in
C3 CRM™ is popular in Utilities, Oil & Energy, and Education and is widely used by
Comprehensive Insights on C3 CRM™ Use Cases
What makes C3 CRM™ ideal for Engagement Management?
What Are the key features of C3 CRM™ for Identify Target Customers?
What benefits does C3 CRM™ offer for Onboarding?
What solutions does C3 CRM™ provide for Forecasting?
How does C3 CRM™ address your Segmentation And Targeting Challenges?
20+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well C3 CRM™ solved their CRM All-in-One needs. Cuspera uses 512 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM All-in-One needs.
Customer Testimonials
CUSTOMERS | TESTIMONIALS |
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With C3.ai, we embarked on a platform journey – a widespread adoption of the platform-based model for machine learning and artificial intelligence. Testimonial By Fabio Veronese |
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The differentiator is really the model driven architecture built around C3.ai data types. It is going to simplify application development for Yokogawa while we are serving our customers. Testimonial By Naveen Kashyap |
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We realized we needed advanced machine learning-based analytic applications to manage and analyze the huge increase of smart meter data for our millions of customers—not only to improve our work and increase our efficiency, but to exploit new business models allowed by new regulations. This is why ...we started our partnership with C3.ai. |
CUSTOMERS | TESTIMONIALS |
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![]() Fabio Veronese Head of Infrastructure & Networks Digital Hub ENEL |
With C3.ai, we embarked on a platform journey – a widespread adoption of the platform-based model for machine learning and artificial intelligence. Testimonial By Fabio Veronese |
![]() Naveen Kashyap VP, Digital Innovation & Services YOKOGAWA |
The differentiator is really the model driven architecture built around C3.ai data types. It is going to simplify application development for Yokogawa while we are serving our customers. Testimonial By Naveen Kashyap |
![]() Marco Cotti Network Commercial Operation (NCO) Director Endesa |
We realized we needed advanced machine learning-based analytic applications to manage and analyze the huge increase of smart meter data for our millions of customers—not only to improve our work and increase our efficiency, but to exploit new business models allowed by new regulations. This is why ...we started our partnership with C3.ai. |
Case Studies
CASE STUDY U.S. Department of Defense
CASE STUDY A global manufacturer of aircraft engines, avionics, and other aviation products
CASE STUDY Fortune 200 Manufacturing Company
CASE STUDY A large manufacturer of high-performance semiconductors
CASE STUDY Con Edison
Video
C3 AI CRM

Frequently Asked Questions(FAQ)
for C3 CRM™
What is C3 CRM™?
C3 CRM is a real-time predictive customer relationship management (CRM) application that leverages real-time machine learning and AI to generate recommendations that drive operational excellence and profitability across sales, marketing, and customer service. It helps to enhance customer relationships, scale best practices, and increase sales and revenue.
It pursues the highest-value sales opportunities using AI-based predictions including closure likelihood, expected revenue, product preferences, and key decision-maker contacts. It also prioritizes high-yield sales prospects that match the target profile from C3 AI CRM’s proprietary prospect-ranking system and predicts the lifetime value of leads as they arrive in the CRM system to evaluate the meeting quality standards.
Features of C3 CRM are improved forecast accuracy that automatically updates in near real-time, dynamically predict lead quality, lifetime value, and churn likelihood to reduce the cost of acquisition and improve conversion, predict propensity to buy, the likelihood of closure, product preferences, and deal risks, and recommend the best actions to sales representatives and many more.
What is C3 CRM™ used for?
What are the top features of C3 CRM™?
Who uses C3 CRM™?
What are C3 CRM™ alternatives?
Where is C3 CRM™ located?
C3 CRM™ Competitors
C3 CRM™ Features
- Low
- Medium
- High
FEATURE | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (152) |
Custom Reports | Read Reviews (76) |
Analytics | Read Reviews (61) |
CAPABILITIES | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (152) |
Custom Reports | Read Reviews (76) |
Analytics | Read Reviews (61) |
Software Failure Risk Guidance
?for C3 CRM™
Overall Risk Meter
Top Failure Risks for C3 CRM™
C3.ai, Inc. News
HII Looks To Accelerate Shipbuilding With C3.ai Partnership - Defense Daily
C3 AI and HII have formed a strategic partnership to accelerate digital transformation in US Navy shipbuilding. The collaboration will integrate C3 AIs enterprise AI software with HIIs shipbuilding expertise to enhance efficiency, predictive maintenance, and supply chain optimization for naval shipyards. This alliance aims to drive innovation in defense manufacturing using advanced artificial intelligence and machine learning solutions.
Univation and C3 AI partner on predictive maintenance for petrochemical - Investing.com India
Univation Technologies and C3 AI have entered a strategic partnership to deliver enterprise AI solutions for predictive maintenance in the global petrochemical industry. The collaboration combines Univations process expertise with C3 AIs artificial intelligence software to help petrochemical operators reduce unplanned downtime, optimize asset performance, and improve operational reliability using advanced analytics and machine learning.
Univation Technologies and C3 AI Collaborate to Deliver Enterpri - GuruFocus
Univation Technologies and C3 AI have formed a collaboration to deliver enterprise artificial intelligence solutions. This partnership combines C3 AI's enterprise AI software platform with Univation Technologies' industry expertise to drive digital transformation and advanced analytics for enterprise clients.
C3.ai Full Year 2025 Earnings: EPS Beats Expectations - Yahoo Finance
C3 AI reported its full year 2025 earnings, delivering earnings per share (EPS) that surpassed analyst expectations. The company also posted higher-than-expected revenue, reflecting strong demand for its enterprise AI software solutions across multiple industries. Strategic partnerships and increased customer adoption contributed to this financial outperformance.
C3.ai, Inc. Profile
Company Name
C3.ai, Inc.
Company Website
//c3.aiHQ Location
1300 Seaport Blvd., Suite 500, Redwood City, CA 94063, US
Employees
201-500
Social
Financials
NA