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Compare Calabrio Analytics vs Productive

Failure Risk Guidance Security Report ?

Failure Risk for Calabrio Analytics medium Failure Risk for Productive medium
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Comparison Summary

For Calabrio Analytics vs Productive comparison, Our AI algorithm looked at 486 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Calabrio Analytics and Productive to solve their respective business needs.

Pros and cons of Calabrio Analytics and Productive

Calabrio Analytics is more suited to businesses that require Engagement Management with Offline and Coaching where as Productive is focused towards Sales Call Management with Phone Calls and Collaboration .

logo Calabrio Analytics

Focus area

Software Failure Risk

  • medium

logo Productive

Focus area

Productive is better than Calabrio Analytics for

Software Failure Risk

  • medium

About

Calabrio Analytics: Speech, Text, Desktop Analytics for Contact Center

Call Assistant that syncs mobile calls to CRM.

Financials

M&A

PRIVATE

Business Need

Total Processes
(we found evidences for)

16

30

Total Goals
(we found evidences for)

4

4

Top Processes

Evidences indicate better relative satisfaction

engagement management

Read Reviews (15)

Read Reviews (1)

engaging and following up

Read Reviews (2)

Read Reviews (1)

coaching

Read Reviews (10)

Read Reviews (0)

lead analytics

Read Reviews (9)

Read Reviews (0)

customer feedback management

Read Reviews (5)

Read Reviews (1)

measuring net promoter score

Read Reviews (2)

Read Reviews (0)

competitive intelligence

Read Reviews (3)

Read Reviews (0)

workflow management

Read Reviews (3)

Read Reviews (3)

contact list management

Read Reviews (1)

Read Reviews (3)

call transcription

Read Reviews (0)

Read Reviews (4)

sales call management

Read Reviews (0)

Read Reviews (34)

call transcription

Read Reviews (0)

Read Reviews (4)

helpdesk management

Read Reviews (0)

Read Reviews (8)

communication management

Read Reviews (0)

Read Reviews (4)

generation of new leads

Read Reviews (0)

Read Reviews (3)

products & pricelist management

Read Reviews (0)

Read Reviews (2)

proposal & quote management

Read Reviews (0)

Read Reviews (2)

sales document management

Read Reviews (0)

Read Reviews (2)

proposal & quote management

Read Reviews (0)

Read Reviews (2)

pipeline management

Read Reviews (0)

Read Reviews (2)

training & onboarding

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Enhance customer relationships

  • Scale best practices

  • Increase sales & revenue

  • Improve efficiency

  • See 1 more

  • Scale best practices

  • Increase sales & revenue

  • Improve internal communications

  • Acquire customers

  • See 1 more

Top Channels

Channels Used

  • phone calls

  • mobile

  • offline

  • point of sale

  • See 1 more

  • phone calls

  • mobile

  • offline

  • point of sale

  • See 1 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

No Data

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting