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CallFire vs Microsoft Forms: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of CallFire vs. Microsoft Forms is based on a specific set of business needs and context. The comparison uses 2252 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing CallFire and Microsoft Forms

CallFire, Microsoft Forms, Call Tracker, Retreaver Inbound Call Tracking, etc., belong to a category of solutions that help Other Demand Generation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

CallFire covers Communication Management with Phone Calls, Sales Call Management with Phone Calls, Helpdesk Management with Phone Calls, Advertisement with Phone Calls, etc.

Microsoft Forms focuses on Customer Feedback Management, Engagement Management with Website, Collaboration, Workflow Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo CallFire

Focus area

CallFire is better than Microsoft Forms for

Software Failure Risk

  • low

logo Microsoft Forms

Focus area

Software Failure Risk

  • low

About

Texting and Calling Solutions that Help You Reach More Customers

Microsoft Forms - Easily create surveys, quizzes and polls

Age

2004

1975

Financials

SERIES A

IPO

Business Need

Total Processes
(we found evidences for)

42

43

Total Goals
(we found evidences for)

8

7

Top Processes

Evidences indicate better relative satisfaction


communication management

tracking & monitoring communications

sending & publishing communications


sales call management


helpdesk management



engagement management

engaging and following up


contact list management


campaign management

campaign monitoring


generation of new leads




competitive intelligence


sales document management


customer feedback management

measuring customer satisfaction


customer case management


conference call management


business development


workflow management



products & pricelist management


personalized marketing



social media management

engaging on social media





content management


performance management


Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Improve ROI

  • Improve internal communications

  • Grow market share

  • Launch new products

  • Scale best practices

  • See 5 more
  • Enhance customer relationships

  • Launch new products

  • Scale best practices

  • Increase sales & revenue

  • Improve digital and social presence

  • Acquire customers

  • Improve navigation

  • See 4 more

Top Channels

Channels Used

  • video

  • website

  • e-mail

  • phone calls

  • social media

  • chat

  • user generated content

  • blogs

  • Skype

  • LinkedIn

  • promotions

  • offline

  • point of sale

  • See 10 more
  • video

  • website

  • e-mail

  • phone calls

  • social media

  • chat

  • user generated content

  • blogs

  • Skype

  • LinkedIn

  • promotions

  • offline

  • point of sale

  • See 10 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting