CallFire Overview
CallFire offers virtual phone numbers, voice broadcasting, and auto dialer software. Businesses can grow using IVR, mass text messaging, and power dialing services.
Use Cases
Customers recommend Tracking & Monitoring Communications, Call Recording, Helpdesk Management, as the business use cases that they have been most satisfied with while using CallFire.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using CallFire.
CallFire Use-Cases and Business Priorities: Customer Satisfaction Data
CallFire works with different mediums / channels such as Phone Calls, Text SMS, and Mass Media,
CallFire's features include Recording, Personalization, Alerts: Popups & Notifications, etc.
Reviews
"The response [was] tremendous and we’re paying significantly less than we did before for the same services." - Blood Assurance
CallFire, PhoneWagon, Call Tracker, Retreaver Inbound Call Tracking, Sip2Dial Call Center Software, etc., all belong to a category of solutions that help Other Demand Generation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for CallFire
Top Industries
- Retail
- Construction
- Financial Services
Popular in
- Small Business
- Mid Market
- Enterprise
CallFire is popular in Retail, Construction, and Financial Services and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on CallFire Use Cases
How does CallFire facilitate Tracking & Monitoring Communications?
What Are the key features of CallFire for Call Recording?
How can CallFire enhance your Helpdesk Management process?
How can CallFire enhance your Advertisement process?
How does CallFire address your Engagement Management Challenges?
24+ more Business Use Cases
12 buyers and buying teams have used Cuspera to assess how well CallFire solved their Other Demand Generation needs. Cuspera uses 1381 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Other Demand Generation needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
The response [was] tremendous and we’re paying significantly less than we did before for the same services. Testimonial By Blood Assurance |
|
We are actively considering some of Callfire’s other services. Providing the best service is CallFire’s mission, and will be ready to meet MPA’s telephony needs. Testimonial By Mike Tipping |
|
CallFire helped our organization amplify our volunteer leader resources in order to mobilize our volunteer base. Testimonial By Prince George's County Young Democrats |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Blood Assurance |
The response [was] tremendous and we’re paying significantly less than we did before for the same services. Testimonial By Blood Assurance |
|
Mike Tipping The Maine People’s Alliance |
We are actively considering some of Callfire’s other services. Providing the best service is CallFire’s mission, and will be ready to meet MPA’s telephony needs. Testimonial By Mike Tipping |
|
Prince George's County Young Democrats |
CallFire helped our organization amplify our volunteer leader resources in order to mobilize our volunteer base. Testimonial By Prince George's County Young Democrats |
Case Studies
| COMPANY | INDUSTRY | CASE STUDIES |
|---|---|---|
|
Education
|
Education |
Case Study The Maine People’s AllianceRead More |
Banking
|
Banking |
CASE STUDY California Republic BankRead More |
|
Consumer Services
|
Consumer Services |
CASE STUDY WhyNotLeaseItRead More |
Video
Text and Voice Solutions for Business!
Frequently Asked Questions(FAQ)
for CallFire
What is CallFire?
CallFire is a cloud-based platform that provides call centers with automated outbound campaign options and helps to track their business progress and functions. It specializes in helping local businesses grow and retain their revenue through proactive outreach and engagement.
CallFire main features fall under the following categories: voice broadcast, text messaging, call tracking, IVR, cloud call center and developer API. It provides agents with all customer history and notes in one interface by integrating with CRM and excel spreadsheets. The app supports unlimited call transfers and offers real-time reporting.
CallFire record calls, add customized scripts and play pre-recorded voicemail messages for customers. Through its voice broadcast and text messaging feature this application gives agents the flexibility to update information, send important alerts, notify customers, promote services and track the progress of employees. It provides IVR system service which helps to set up surveys and appointment reminders, make payments and create polls for outbound and inbound purposes.
What is CallFire used for?
What are the top features of CallFire?
Who uses CallFire?
What are CallFire alternatives?
Where is CallFire located?
Peers used CallFire for tracking & monitoring communications and call recording
CallFire Competitors
CallFire Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (34) |
| Custom Reports | Read Reviews (78) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (34) |
| Custom Reports | Read Reviews (78) |
Software Failure Risk Guidance
?for CallFire
Overall Risk Meter
Top Failure Risks for CallFire
Callfire Profile
HQ Location
1410 2nd St., Suite 200, Santa Monica, CA 90401, US
Employees
101-250
Social
Financials
SERIES A
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