Customer stories

Product Business Settings

CallFire is popular in Retail, Construction, and Financial Services industries and is widely used by Small Business, Mid Market, and Enterprise.

Integrations

Other Demand Generation
CRM
SMS Marketing
Marketing Automation

CallFire Product Overview

CallFire offers virtual phone numbers, voice broadcasting, and auto dialer software. Businesses can grow using IVR, mass text messaging, and power dialing services.

How satisfied the customers are with CallFire use-cases

Reviews

"CallFire helped our organization amplify our volunteer leader resources in order to mobilize our volunteer base." - Prince George's County Young Democrats
"Phone banking is a good way to get together and spread the word about the campaign while building the team comradery." - Darren Wigfield

CallFire Customer Insights, Testimonials and Case Studies

How can CallFire enhance your Tracking & Monitoring Communications process?

What makes CallFire ideal for Call Recording?

What benefits does CallFire offer for Helpdesk Management?

What solutions does CallFire provide for Engagement Management?

What is CallFire?

CallFire is a cloud-based platform that provides call centers with automated outbound campaign options and helps to track their business progress and functions. It specializes in helping local businesses grow and retain their revenue through proactive outreach and engagement.

CallFire main features fall under the following categories: voice broadcast, text messaging, call tracking, IVR, cloud call center and developer API. It provides agents with all customer history and notes in one interface by integrating with CRM and excel spreadsheets. The app supports unlimited call transfers and offers real-time reporting.

CallFire record calls, add customized scripts and play pre-recorded voicemail messages for customers. Through its voice broadcast and text messaging feature this application gives agents the flexibility to update information, send important alerts, notify customers, promote services and track the progress of employees. It provides IVR system service which helps to set up surveys and appointment reminders, make payments and create polls for outbound and inbound purposes.

What is CallFire used for?

CallFire is a Other Demand Generation Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Tracking & Monitoring Communications, Call Recording and Helpdesk Management .

What are the top features of CallFire?

Recording, Personalization and Alerts: popups & Notifications are some of the top features of CallFire.

Who uses CallFire?

CallFire is used by Retail, Construction and Financial Services among other industries.

What are CallFire alternatives?

Whatconverts, Ringba, OptiMonk and Convertful are popular alternatives for CallFire.

Where is CallFire located?

CallFire is headquartered at 1410 2nd St., Suite 200, Santa Monica, CA 90401, US.

12 buyers and buying teams have used Cuspera to assess how well CallFire solved their Other Demand Generation needs. Cuspera uses 1381 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Other Demand Generation needs.

CUSTOMERS TESTIMONIALS
CallFire testimonial

Prince George's County Young Democrats

CallFire helped our organization amplify our volunteer leader resources in order to mobilize our volunteer base. Testimonial By Prince George's County Young Democrats
CallFire testimonial

Darren Wigfield

Darren for Delegate

Phone banking is a good way to get together and spread the word about the campaign while building the team comradery. Testimonial By Darren Wigfield
CallFire testimonial

Blood Assurance

The response [was] tremendous and we’re paying significantly less than we did before for the same services. Testimonial By Blood Assurance
CUSTOMERS TESTIMONIALS
CallFire testimonial

Prince George's County Young Democrats

CallFire helped our organization amplify our volunteer leader resources in order to mobilize our volunteer base. Testimonial By Prince George's County Young Democrats
CallFire testimonial

Darren Wigfield

Darren for Delegate

Phone banking is a good way to get together and spread the word about the campaign while building the team comradery. Testimonial By Darren Wigfield
CallFire testimonial

Blood Assurance

The response [was] tremendous and we’re paying significantly less than we did before for the same services. Testimonial By Blood Assurance

Travis County Republican Party - Political Organization

CallFire Voice Broadcast helped Travis County Republican Party reach members and volunteers quickly. The group needed a low-cost, easy calling tool due to limited money and staff. With CallFire, they... made thousands of calls since 2011. Calls that once took hours now finish in three minutes. The system is easy to use and works from anywhere. This improved their campaign outreach and saved time.

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In-Shape Health Clubs - Health, Wellness And Fitness

CallFire's Voice Broadcast helped In-Shape Health Clubs cut costs and improve efficiency. The club ran 430 campaigns, each handling hundreds to thousands of calls. This saved many hours that were pre...viously spent on hand-dialing. Employees learned the system quickly. The platform allowed In-Shape to better connect with members and offer new services at a lower cost.

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Contractor Advertising - Marketing And Advertising

CallFire's Call Tracking helped Contractor Advertising improve ad campaign results for their clients. The company used real-time call records and call recording to see which ads worked best. They bou...ght 60 to 70 local numbers for clients across the U.S. and Canada. The solution was easy to use and affordable. Contractor Advertising optimized ad budgets by tracking which sources brought in more calls.

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Get Out the Vote: Eden Prairie, MN - Non Profit Organization Management

CallFire helped Get Out the Vote in Eden Prairie, MN reach thousands of supporters before elections. The team used Voice Broadcast and Cloud Call Center to automate calls and reduce manual work. They... made several thousand calls with under $700, saving many volunteer hours. Only one or two volunteers were needed per thousand calls. The system let volunteers work from home and made scheduling easier. The solution replaced paper lists and manual dialing, making the process faster and simpler.

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The PawPlex - Consumer Services

CallFire's Call Tracking helped The PawPlex improve customer service and ad tracking. The new owner used the tool to train staff and monitor calls. He assigned unique numbers to different campaigns t...o see which ads worked. The platform made it easy to spot problems and fix them fast. The PawPlex became more organized and spent less on ads that did not work.

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Automotive Capital Resources (ACR) - Financial Services - Small

CallFire's Voice Broadcast and SMS text messaging helped Automotive Capital Resources (ACR) boost successful contacts by 15%. ACR needed to reach hundreds of accounts daily for collections. Before Ca...llFire, they made manual calls one by one. With CallFire, they now send thousands of messages quickly and save money. The platform is easy to use and delivers a steady ROI for ACR.

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Text and Voice Solutions for Business!

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Peers used CallFire for tracking & monitoring communications and call recording

CallFire Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.75/5

Read Reviews (34)
Custom Reports

4.54/5

Read Reviews (78)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.75/5

Read Reviews (34)
Custom Reports

4.54/5

Read Reviews (78)

Software Failure Risk Guidance

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for CallFire

Overall Risk Meter

Low Medium High

Top Failure Risks for CallFire

CallFire Inc. Profile

Company Name

CallFire Inc.

Company Website

https://www.callfire.com/

Year Founded

2004

HQ Location

1410 2nd St., Suite 200, Santa Monica, CA 90401, US

Employees

101-250

Social

Financials

SERIES A