CallFire Overview

CallFire offers virtual phone numbers, voice broadcasting, and auto dialer software. Businesses can grow using IVR, mass text messaging, and power dialing services.

Use Cases

Customers recommend Tracking & Monitoring Communications, Call Recording, Helpdesk Management, as the business use cases that they have been most satisfied with while using CallFire.

Other use cases:

  • Advertisement
  • Engagement Management
  • Sending & Publishing Communications
  • Contact List Management
  • Campaign Management
  • Generation Of New Leads
  • Telemarketing
See all use cases See less use cases

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using CallFire.

Other priorities:

  • Increase Sales & Revenue
  • Improve ROI
  • Improve Internal Communications
  • Grow Market Share
  • Launch New Products
  • Scale Best Practices
See all business priorities See less business priorities

CallFire Use-Cases and Business Priorities: Customer Satisfaction Data

CallFire works with different mediums / channels such as Phone Calls. Text SMS. and Mass Media.

CallFire's features include Recording, Personalization, Alerts: Popups & Notifications, etc. and CallFire support capabilities include Phone Support, 24/7 Support, Chat Support, etc. also CallFire analytics capabilities include Analytics, and Custom Reports.

Reviews

"We are actively considering some of Callfire’s other services. Providing the best service is CallFire’s mission, and will be ready to meet MPA’s telephony needs." - Mike Tipping

Peer review evidence (same sources as the product rating summary)

"...Like That the phone calls can be tracked..." Peer review by Arnold A.
"...I also use it personally when I need to record a phone call from (usually) a company...." Peer review by Benjamin W, Owner
"...The app's main features fall under the following categories: voice broadcast, text messaging, call tracking, IVR, cloud call center and developer API...." Peer review

CallFire, Whatconverts, Ringba, OptiMonk, Convertful, etc., all belong to a category of solutions that help Other Demand Generation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for CallFire

Top Industries

  • Retail
  • Construction
  • Financial Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

CallFire is popular in Retail, Construction, and Financial Services and is widely used by Small Business, Mid Market, and Enterprise.

CallFire Customer wins, Customer success stories, Case studies

What benefits does CallFire offer for Tracking & Monitoring Communications?

Why is CallFire the best choice for Call Recording?

How can CallFire enhance your Helpdesk Management process?

How does CallFire facilitate Engagement Management?

12 buyers and buying teams have used Cuspera to assess how well CallFire solved their Other Demand Generation needs. Cuspera uses 1381 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Other Demand Generation needs.

CUSTOMERS TESTIMONIALS
CallFire testimonial

Mike Tipping

The Maine People’s Alliance
We are actively considering some of Callfire’s other services. Providing the best service is CallFire’s mission, and will be ready to meet MPA’s telephony needs. Testimonial By Mike Tipping
CallFire testimonial

Prince George's County Young Democrats
CallFire helped our organization amplify our volunteer leader resources in order to mobilize our volunteer base. Testimonial By Prince George's County Young Democrats
CallFire testimonial

Darren Wigfield

Darren for Delegate
Phone banking is a good way to get together and spread the word about the campaign while building the team comradery. Testimonial By Darren Wigfield
CUSTOMERS TESTIMONIALS
CallFire testimonial

Mike Tipping

The Maine People’s Alliance
We are actively considering some of Callfire’s other services. Providing the best service is CallFire’s mission, and will be ready to meet MPA’s telephony needs. Testimonial By Mike Tipping
CallFire testimonial

Prince George's County Young Democrats
CallFire helped our organization amplify our volunteer leader resources in order to mobilize our volunteer base. Testimonial By Prince George's County Young Democrats
CallFire testimonial

Darren Wigfield

Darren for Delegate
Phone banking is a good way to get together and spread the word about the campaign while building the team comradery. Testimonial By Darren Wigfield
 

Unlock It For Me - Consumer Services - Small

Birmingham, USA

CallFire helped Unlock It For Me cut employee resource spending and improve quality control. The company used CallFire's call tracking to forward calls to the right locksmith and track ad campaign ef...fectiveness. This solution replaced the need for multiple phones and reduced phone bills. Call recording features improved customer service. Unlock It For Me expanded services rapidly thanks to these savings.

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SelectCare Benefits Network - Health, Wellness And Fitness - Small

Austin, USA

CallFire’s Voice Broadcast helped SelectCare Benefits Network reach more clients each week. SCBN used to pay staff to call applicants who gave wrong info. Now, they send over 3,000 calls weekly and h...ave sent about 40,000 total. The solution cut costs and boosted ROI. SCBN finds the tool easy to use and cost effective.

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Congregation Ohab Zedek - Religious Institutions - Small

New York, USA

CallFire's Voice Broadcast helped Congregation Ohab Zedek reach over 500 members quickly. The synagogue used the platform to send more than 100 announcements and make over 6,000 calls. Before CallFir...e, staff spent hours manually calling each household. Now, one person can notify everyone in minutes. The easy-to-use system saves time and money for the community.

Read more →
 

Macomb County Campaign for Liberty - Non Profit Organization Management - Small

Macomb County, USA

CallFire's Voice Broadcast helped Macomb County Campaign for Liberty reach more constituents. The group struggled with email and mailers. CallFire let them send voice messages about meetings, events,... and emergencies. They saw a big increase in responses and saved money on mailers. The platform was easy to use and affordable for their grassroots team.

Read more →
 

Travis County Republican Party - Political Organization - Small

Austin, USA

CallFire helped the Travis County Republican Party reach supporters quickly with its Voice Broadcast tool. The party needed an affordable way to contact members with few volunteers. With CallFire, th...ey made needed calls in three minutes instead of hours. The system allowed leaders to record messages from anywhere. Since 2011, they have made thousands of calls using CallFire. The solution replaced a slow, manual process with a fast, easy-to-use platform.

Read more →
 

MyRealEstateTutor.com - Education - Small

Clermont, USA

CallFire's Voice Broadcast helped MyRealEstateTutor.com boost webinar attendance by 50%. The company sends about 40 voice calls daily to remind people about real estate test prep webinars. This affor...dable mass messaging tool increased student registrations and optimized marketing spend. CallFire's Call Tracking also let them see which campaigns worked best. MyRealEstateTutor.com uses these tools to grow their online real estate courses.

Read more →

Text and Voice Solutions for Business!

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Frequently Asked Questions (FAQ)

What buyers ask before choosing CallFire

What is CallFire?

CallFire is a cloud-based platform that provides call centers with automated outbound campaign options and helps to track their business progress and functions. It specializes in helping local businesses grow and retain their revenue through proactive outreach and engagement.

CallFire main features fall under the following categories: voice broadcast, text messaging, call tracking, IVR, cloud call center and developer API. It provides agents with all customer history and notes in one interface by integrating with CRM and excel spreadsheets. The app supports unlimited call transfers and offers real-time reporting.

CallFire record calls, add customized scripts and play pre-recorded voicemail messages for customers. Through its voice broadcast and text messaging feature this application gives agents the flexibility to update information, send important alerts, notify customers, promote services and track the progress of employees. It provides IVR system service which helps to set up surveys and appointment reminders, make payments and create polls for outbound and inbound purposes.

What is CallFire used for?

CallFire is a Other Demand Generation Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Tracking & Monitoring Communications, Call Recording and Helpdesk Management .

What are the top features of CallFire?

Recording, Personalization and Alerts: popups & Notifications are some of the top features of CallFire.

Who uses CallFire?

CallFire is used by Retail, Construction and Financial Services among other industries.

What are CallFire alternatives?

Whatconverts, Ringba, OptiMonk and Convertful are popular alternatives for CallFire.

Where is CallFire located?

CallFire is headquartered at 1410 2nd St., Suite 200, Santa Monica, CA 90401, US.
lightning

Peers used CallFire for tracking & monitoring communications and call recording

CallFire Competitors

CallFire Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.75/5 ★

Read Reviews (34)
Custom Reports

4.54/5 ★

Read Reviews (78)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.75/5 ★

Read Reviews (34)
Custom Reports

4.54/5 ★

Read Reviews (78)

CallFire Integrations

CallFire integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

4.64/5 ★

Read Reviews (141)
Data Import

4.55/5 ★

Read Reviews (202)

EZ Texting

4.43 5
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CallHub

4.39 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

CallOnTheGo

4.17 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Copper

4.5 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Hiver

4.55 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for CallFire

Overall Risk Meter

Low Medium High

Top Failure Risks for CallFire

CallFire Inc. Profile

Company Name

CallFire Inc.

Company Website

https://www.callfire.com/

Year Founded

2004

HQ Location

1410 2nd St., Suite 200, Santa Monica, CA 90401, US

Employees

101-250

Social

Facebook Linkedin Twitter

Financials

SERIES A