cuspera logo CUSPERA

Compare CallRail vs Productive

Comparison Summary

For CallRail vs Productive comparison, Our AI algorithm looked at 9081 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using CallRail and Productive to solve their respective business needs.

Pros and cons of CallRail and Productive

CallRail is more suited to businesses that require Communication Management with Phone Calls and Sales Call Management with Phone Calls where as Productive is focused towards Sales Call Management with Phone Calls and Collaboration .

logo CallRail

Focus area

CallRail is better than Productive for

Software Failure Risk

  • medium

logo Productive

Focus area

Software Failure Risk

  • medium

About

CallRail | Tracking and analytics for phone calls and web forms

Call Assistant that syncs mobile calls to CRM.

Age

2011

Financials

SERIES A

PRIVATE

Business Need

Total Processes
(we found evidences for)

81

30

Total Goals
(we found evidences for)

14

4

Top Processes

Evidences indicate better relative satisfaction


sales call management

call transcription


communication management

tracking & monitoring communications

sending & publishing communications



campaign management

campaign monitoring

campaign analytics


helpdesk management



generation of new leads


social media management

social media analytics

managing social media account




engagement management

engaging and following up


contact list management


conversion management




lead qualification

lead qualification: behavioural


training & onboarding



lifetime value management



workflow management


sales document management

contract management

proposal & quote management


rating and review management



business development


customer feedback management



revenue cycle management


follower management


products & pricelist management


international marketing


competitive intelligence


personalized marketing




content management



social media marketing


referral management




account management




customer case management





pipeline management


Top Goals

Goals Achieved

  • Improve ROI

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Grow market share

  • Improve visibility

  • Improve efficiency

  • Improve digital and social presence

  • Improve brand engagement

  • Build brand awareness

  • Scale best practices

  • Improve consistency

  • Improve internal communications

  • See 11 more
  • Scale best practices

  • Increase sales & revenue

  • Improve internal communications

  • Acquire customers

  • See 1 more

Top Channels

Channels Used

  • phone calls

  • mobile

  • offline

  • point of sale

  • See 1 more
  • phone calls

  • mobile

  • offline

  • point of sale

  • See 1 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

high

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Migration Risk

low

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting