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CallTools vs Arise: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of CallTools vs. Arise is based on a specific set of business needs and context. The comparison uses 1218 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing CallTools and Arise

CallTools, Arise, Call Logic, VCC Live®, etc., belong to a category of solutions that help Contact Center Software. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

CallTools covers Helpdesk Management with Phone Calls, Sales Call Management with Phone Calls, Contact List Management with Offline, Campaign Management, etc.

Arise focuses on Helpdesk Management with Phone Calls, Engagement Management with Phone Calls, Conference Call Management with Offline, Contact List Management with Phone Calls, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo CallTools

Focus area

CallTools is better than Arise for

Software Failure Risk

  • low

logo Arise

Focus area

Software Failure Risk

  • medium

About

CallTools :World’s Fastest Growing Call Center Software...

Arise Platform leverages virtual Service..

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

31

36

Total Goals
(we found evidences for)

4

11

Top Processes

Evidences indicate better relative satisfaction


helpdesk management


sales call management


contact list management


campaign management

campaign monitoring



engagement management

engaging and following up

engaging with scheduling & cadence



communication management

tracking & monitoring communications


generation of new leads


sales document management

proposal & quote management


products & pricelist management


distribution management


customer feedback management

measuring customer satisfaction


conference call management


training & onboarding


trade show marketing


international marketing


category management


competitive intelligence


lifetime value management



customise loyalty program


loyalty management

customise loyalty program


Top Goals

Goals Achieved

  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

  • Improve efficiency

  • See 1 more
  • Improve digital and social presence

  • Scale best practices

  • Launch new products

  • Improve brand engagement

  • Increase sales & revenue

  • Enhance customer relationships

  • Establish thought leadership

  • Acquire customers

  • Improve stakeholder relations

  • Improve efficiency

  • Improve internal communications

  • See 8 more

Top Channels

Channels Used

  • phone calls

  • offline

  • events

  • trade shows

  • print media

  • magazine

  • chat

  • e-mail

  • social media

  • mobile

  • omnichannel

  • video

  • mobile app

  • review sites

  • Amazon

  • See 12 more
  • phone calls

  • offline

  • events

  • trade shows

  • print media

  • magazine

  • chat

  • e-mail

  • social media

  • mobile

  • omnichannel

  • video

  • mobile app

  • review sites

  • Amazon

  • See 12 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting