Comparison Summary
This comparison report of CallTrackingMetrics vs. ActivTrak™ is based on a specific set of business needs and context. The comparison uses 10518 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing CallTrackingMetrics and ActivTrak™
CallTrackingMetrics, Invoca Signal AI, Marchex Call Analytics, etc., belong to a category of solutions that help Other Demand Generation, whereas ActivTrak™, Synergita, Cerebral - Employee Monitoring & Productivity, etc., belong to a category of solutions that help Employee Monitoring. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
CallTrackingMetrics covers Communication Management with Phone Calls, Sales Call Management with Phone Calls, Advertisement with Phone Calls, Campaign Management with Phone Calls, etc.
ActivTrak™ focuses on Employee Engagement, Coaching, Workforce Productivity Benchmarking, Collaboration, etc.
"CallTrackingMetrics is easy to use, a good value, and allows for tremendous flexibility in logic. " - Pulte Group
"I am glad that I went with ActivTrak. The whole process with ActivTrak has been seamless, even the upgrade from 50 to 100 employee package. I would recommend ActivTrak to everyone who owns a business. " - Chris Dixon
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
CallTrackingMetrics
Focus area
CallTrackingMetrics is better than ActivTrak™ for
Software Failure Risk
About
All-in-One conversation platform for a better customer experience
Workforce analytics and productivity management software providing expert insights
Age
2009
Financials
PRIVATE
SERIES B
Business Need
Total Processes
(we found evidences for)
86
64
Total Goals
(we found evidences for)
13
13
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve ROI
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Acquire customers
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Increase sales & revenue
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Enhance customer relationships
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Enter new markets internationally or locally
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Scale best practices
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Improve digital and social presence
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Improve efficiency
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Grow market share
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Improve internal communications
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Establish thought leadership
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Launch new products
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Improve brand engagement
- See 10 more
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Improve efficiency
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Scale best practices
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Increase sales & revenue
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Enhance customer relationships
-
Acquire customers
-
Improve stakeholder relations
-
Enter new markets internationally or locally
-
Improve visibility
-
Improve ROI
-
Improve internal communications
-
Launch new products
-
Improve digital and social presence
-
Establish thought leadership
- See 10 more
Top Channels
Channels Used
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phone calls
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e-mail
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website
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offline
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trade shows
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user generated content
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blogs
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social media
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on premises
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chat
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games
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video
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channel partners
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Slack
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promotions
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mobile
-
mass media
-
television
- See 15 more
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phone calls
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e-mail
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website
-
offline
-
trade shows
-
user generated content
-
blogs
-
social media
-
on premises
-
chat
-
games
-
video
-
channel partners
-
Slack
-
promotions
-
mobile
-
mass media
-
television
- See 15 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
