Comparison Summary
This comparison report of CallTrackingMetrics vs. Eway CRM is based on a specific set of business needs and context. The comparison uses 6513 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing CallTrackingMetrics and Eway CRM
CallTrackingMetrics, Invoca Signal AI, Marchex Call Analytics, etc., belong to a category of solutions that help Other Demand Generation, whereas Eway CRM, monday sales CRM, Infoflo CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
CallTrackingMetrics covers Communication Management with Phone Calls, Sales Call Management with Phone Calls, Advertisement with Phone Calls, Campaign Management with Phone Calls, etc.
Eway CRM focuses on Workflow Management, Contact List Management, Training & Onboarding with Video, Helpdesk Management, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
CallTrackingMetrics
Focus area
CallTrackingMetrics is better than Eway CRM for
Software Failure Risk
About
All-in-One conversation platform for a better customer experience
The Best CRM Software for Outlook
Age
2009
1995
Financials
PRIVATE
IPO
Business Need
Total Processes
(we found evidences for)
86
49
Total Goals
(we found evidences for)
13
5
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve ROI
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Acquire customers
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Increase sales & revenue
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Enhance customer relationships
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Enter new markets internationally or locally
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Scale best practices
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Improve digital and social presence
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Improve efficiency
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Grow market share
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Improve internal communications
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Establish thought leadership
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Launch new products
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Improve brand engagement
- See 10 more
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Enhance customer relationships
-
Acquire customers
-
Increase sales & revenue
-
Improve internal communications
-
Enter new markets internationally or locally
- See 2 more
Top Channels
Channels Used
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e-mail
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video
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phone calls
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print media
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magazine
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website
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offline
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point of sale
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user generated content
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blogs
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mobile
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display advertisement
- See 9 more
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e-mail
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video
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phone calls
-
print media
-
magazine
-
website
-
offline
-
point of sale
-
user generated content
-
blogs
-
mobile
-
display advertisement
- See 9 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
