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CallTrackingMetrics vs Jotform: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of CallTrackingMetrics vs. Jotform is based on a specific set of business needs and context. The comparison uses 11230 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing CallTrackingMetrics and Jotform

CallTrackingMetrics, Jotform, Invoca Signal AI, Marchex Call Analytics, etc., belong to a category of solutions that help Other Demand Generation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

CallTrackingMetrics covers Communication Management with Phone Calls, Sales Call Management with Phone Calls, Advertisement with Phone Calls, Campaign Management with Phone Calls, etc.

Jotform focuses on Communication Management with User Generated Content, Sales Document Management, Workflow Management, Engagement Management with E-Mail, etc.

"CallTrackingMetrics is easy to use, a good value, and allows for tremendous flexibility in logic. " - Pulte Group

"Part of our response has been using JotForm to accept PPE orders from essentials workers and connecting those in need of personal fabric masks with those who can sew. JotForm has been a critical part of our regional efforts to fight COVID-19 " - Ryan Wilcoxson

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo CallTrackingMetrics

Focus area

CallTrackingMetrics is better than Jotform for

Software Failure Risk

  • low

logo Jotform

Focus area

Jotform is better than CallTrackingMetrics for

Software Failure Risk

  • medium

About

All-in-One conversation platform for a better customer experience

Online form builder & form creator for every business

Age

2009

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

86

84

Total Goals
(we found evidences for)

13

14

Top Processes

Evidences indicate better relative satisfaction


communication management

tracking & monitoring communications

sending & publishing communications


sales call management

call transcription



campaign management

campaign monitoring

campaign analytics




generation of new leads



engagement management

engaging and following up

engaging with scheduling & cadence


contact list management

creating contact list



training & onboarding


social media management

social media analytics



conversion management



customer feedback management

measuring customer satisfaction

measuring net promoter score


trade show marketing


rating and review management


sales document management

contract management

proposal & quote management



workflow management


lead qualification

lead qualification: demographic

lead qualification: technographic






social media marketing


knowledge management



advocacy management



competitive intelligence


channel management


segmentation and targeting


performance management




lifetime value management


content management



products & pricelist management


account management



customer case management





sales review & feedback




Top Goals

Goals Achieved

  • Improve ROI

  • Acquire customers

  • Increase sales & revenue

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Scale best practices

  • Improve digital and social presence

  • Improve efficiency

  • Grow market share

  • Improve internal communications

  • Establish thought leadership

  • Launch new products

  • Improve brand engagement

  • See 10 more
  • Acquire customers

  • Enhance customer relationships

  • Increase sales & revenue

  • Launch new products

  • Improve internal communications

  • Scale best practices

  • Build brand awareness

  • Enter new markets internationally or locally

  • Manage risk

  • Grow market share

  • Establish thought leadership

  • Improve efficiency

  • Improve digital and social presence

  • Improve consistency

  • See 11 more

Top Channels

Channels Used

  • e-mail

  • user generated content

  • blogs

  • social media

  • website

  • offline

  • mobile

  • video

  • phone calls

  • trade shows

  • newsletter

  • on premises

  • chat

  • Slack

  • point of sale

  • promotions

  • Facebook

  • LinkedIn

  • review sites

  • Amazon

  • mobile app

  • events

  • Facebook page

  • display advertisement

  • causes and charity

  • Twitter

  • text SMS

  • games

  • Instagram

  • omnichannel

  • coupons

  • See 28 more
  • e-mail

  • user generated content

  • blogs

  • social media

  • website

  • offline

  • mobile

  • video

  • phone calls

  • trade shows

  • newsletter

  • on premises

  • chat

  • Slack

  • point of sale

  • promotions

  • Facebook

  • LinkedIn

  • review sites

  • Amazon

  • mobile app

  • events

  • Facebook page

  • display advertisement

  • causes and charity

  • Twitter

  • text SMS

  • games

  • Instagram

  • omnichannel

  • coupons

  • See 28 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting