Comparison Summary
This comparison report of CallTrackingMetrics vs. Paperform is based on a specific set of business needs and context. The comparison uses 6631 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing CallTrackingMetrics and Paperform
CallTrackingMetrics, Paperform, Invoca Signal AI, Marchex Call Analytics, etc., belong to a category of solutions that help Other Demand Generation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
CallTrackingMetrics covers Communication Management with Phone Calls, Sales Call Management with Phone Calls, Advertisement with Phone Calls, Campaign Management with Phone Calls, etc.
Paperform focuses on Customer Feedback Management with Website, Social Media Management with Social Media, Training & Onboarding with Website, Engagement Management with E-Mail, etc.
"CTM has a strong vision for the future and what the full platform can do for your business, especially when it comes to integrating with other platforms you’re using. The best part is it comes at a fraction of the cost of our previous vendor. " - Crystal Cruises
"The most significant benefit of using Paperform has been the possibility to innovate quickly, creating new pages and types of content without the need to include a tech team or develop a whole set of tools and options. We have been able to create a ...bunch of new products and showcase new ideas thanks to Paperform. This includes a whole interview that was conducted and published from start-to-finish using Paperform. " - Garbiñe Hoyo MartÃnez
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
CallTrackingMetrics
Focus area
CallTrackingMetrics is better than Paperform for
Software Failure Risk
About
All-in-One conversation platform for a better customer experience
Easy form creator without technical knowledge
Age
2009
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
86
45
Total Goals
(we found evidences for)
13
4
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Improve ROI
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Acquire customers
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Increase sales & revenue
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Enhance customer relationships
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Enter new markets internationally or locally
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Scale best practices
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Improve digital and social presence
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Improve efficiency
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Grow market share
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Improve internal communications
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Establish thought leadership
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Launch new products
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Improve brand engagement
- See 10 more
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Acquire customers
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Enhance customer relationships
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Improve efficiency
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Improve ROI
- See 1 more
Top Channels
Channels Used
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social media
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website
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e-mail
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offline
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video
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promotions
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trade shows
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events
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point of sale
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phone calls
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coupons
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user generated content
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blogs
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Facebook
- See 11 more
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social media
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website
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e-mail
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offline
-
video
-
promotions
-
trade shows
-
events
-
point of sale
-
phone calls
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coupons
-
user generated content
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blogs
-
Facebook
- See 11 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
