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Canny vs Betterworks Engage: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Canny vs. Betterworks Engage is based on a specific set of business needs and context. The comparison uses 920 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Canny and Betterworks Engage

Canny, Betterworks Engage, Thematic, Medallia Agent Connect, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Canny covers Collecting Feedback, Engaging Conversational Surveys, Products & Pricelist Management, Review Customer Feedback, etc.

Betterworks Engage focuses on Engaging Conversational Surveys, Performance Management, Coaching, Training & Onboarding, etc.

"Overall, it came down to Canny’s well-designed UI, and the integrations. Being able to integrate with JIRA, Salesforce… Basically everything we needed. " - Liya Ai

"We started using quarterly Conversations, and it was a game changer for us. It helped us connect the dots between goals and performance, and now we have everything in one system. We are moving away from annual performance reviews, and Conversations ...open the channels of communications and promote a more robust dialogue with your manager. " - Sandy Pickett

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Canny

Focus area

Canny is better than Betterworks Engage for

Software Failure Risk

  • medium

logo Betterworks Engage

Focus area

Software Failure Risk

  • medium

About

Canny: Customer Feedback Management Tool

Feedback Management Platform to collect honest feedback from employees

Financials

PRIVATE

SERIES B

Business Need

Total Processes
(we found evidences for)

37

15

Total Goals
(we found evidences for)

9

5

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


engagement management

engaging and following up


products & pricelist management


sales review & feedback



training & onboarding


community building


communication management

sending & publishing communications


lifetime value management


sales document management


workflow management



helpdesk management


content management


loyalty management

customise loyalty program


performance management



Top Goals

Goals Achieved

  • Scale best practices

  • Acquire customers

  • Launch new products

  • Enhance customer relationships

  • Improve internal communications

  • Improve visibility

  • Improve ROI

  • Improve brand engagement

  • Build brand awareness

  • See 6 more
  • Improve ROI

  • Scale best practices

  • Improve visibility

  • Enhance customer relationships

  • Improve internal communications

  • See 2 more

Top Channels

Channels Used

  • e-mail

  • e-mail

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting