Comparison Summary
This comparison report of Canny vs. Enghouse Insights is based on a specific set of business needs and context. The comparison uses 861 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Canny and Enghouse Insights
Canny, Enghouse Insights, Thematic, Medallia Agent Connect, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Canny covers Collecting Feedback, Engaging Conversational Surveys, Products & Pricelist Management, Review Customer Feedback, etc.
Enghouse Insights focuses on Market Research, Helpdesk Management with Phone Calls, Collecting Feedback with Website, Engaging Conversational Surveys, etc.
"The magic really happens when we can interact one-to-many with Canny. The feedback platform has been a life changer for customer success. " - Zeb Evans
"DJS Research have been using Nebu has proprietary data collection system for the last 3 years. Operationally, we are pleased with the functionality, control and market insights that this software solution provides. DJS Research is a successful MR ag...ency based in the North West of England with year on year growth. Part of this success is attributable to our surveying systems, Nebu's cost effectiveness and product flexibility have definitely helped us retain and develop our business over recent years. " - Matthew Coulling
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About
Canny: Customer Feedback Management Tool
Technology for data-driven decision making
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
37
18
Total Goals
(we found evidences for)
9
1
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Scale best practices
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Acquire customers
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Launch new products
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Enhance customer relationships
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Improve internal communications
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Improve visibility
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Improve ROI
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Improve brand engagement
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Build brand awareness
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Grow market share
Top Channels
Channels Used
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phone calls
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website
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social media
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Facebook
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mobile
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phone calls
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website
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social media
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Facebook
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mobile
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Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
