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Canny vs ServiceGuru Kiosk: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Canny medium Failure Risk for ServiceGuru Kiosk medium
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Comparison Summary

This comparison report of Canny vs. ServiceGuru Kiosk is based on a specific set of business needs and context. The comparison uses 833 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Canny and ServiceGuru Kiosk

Canny, ServiceGuru Kiosk, Thematic, Medallia Agent Connect, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Canny covers Collecting Feedback, Engaging Conversational Surveys, Products & Pricelist Management, Review Customer Feedback, etc.

ServiceGuru Kiosk focuses on Rating And Review Management with Review Sites, Collecting Feedback with Offline, Review Customer Feedback with Review Sites, Helpdesk Management, etc.

"The whole thing was unbelievably easy. Other tools were behemoths. They all had an enterprise sales model and were all going to take forever to set up. I set Canny up in about 10 minutes. " - Joshua Berkowitz

"We thought we were getting a lot of feedback and reviews. Holy cow were we wrong. It's much easier to run each location on 500 ratings/reviews per month from our guests vs. 10. We had no idea what we didn't know. " - Bassel Osmani

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Canny

Focus area

Canny is better than ServiceGuru Kiosk for

Software Failure Risk

  • medium

logo ServiceGuru Kiosk

Focus area

Software Failure Risk

  • medium

About

Canny: Customer Feedback Management Tool

Customer Service Review Tool to Collect and Measure Reviews at the Point of Service

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

37

12

Total Goals
(we found evidences for)

9

3

Top Processes

Evidences indicate better relative satisfaction

customer feedback management

Read Reviews (88)

Read Reviews (19)

measuring net promoter score

Read Reviews (4)

Read Reviews (0)

measuring customer satisfaction

Read Reviews (2)

Read Reviews (2)

engagement management

Read Reviews (46)

Read Reviews (0)

engaging and following up

Read Reviews (32)

Read Reviews (0)

products & pricelist management

Read Reviews (30)

Read Reviews (0)

sales review & feedback

Read Reviews (13)

Read Reviews (5)

collaboration

Read Reviews (10)

Read Reviews (0)

training & onboarding

Read Reviews (9)

Read Reviews (0)

community building

Read Reviews (8)

Read Reviews (0)

communication management

Read Reviews (7)

Read Reviews (0)

sending & publishing communications

Read Reviews (6)

Read Reviews (0)

lifetime value management

Read Reviews (3)

Read Reviews (0)

sales document management

Read Reviews (3)

Read Reviews (0)

workflow management

Read Reviews (3)

Read Reviews (0)

helpdesk management

Read Reviews (2)

Read Reviews (3)

content management

Read Reviews (2)

Read Reviews (0)

loyalty management

Read Reviews (2)

Read Reviews (1)

customise loyalty program

Read Reviews (2)

Read Reviews (1)

rating and review management

Read Reviews (1)

Read Reviews (28)

campaign management

Read Reviews (0)

Read Reviews (2)

competitive intelligence

Read Reviews (0)

Read Reviews (2)

contact list management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Scale best practices

  • Acquire customers

  • Launch new products

  • Enhance customer relationships

  • Improve internal communications

  • Improve visibility

  • Improve ROI

  • Improve brand engagement

  • Build brand awareness

  • See 6 more

  • Improve digital and social presence

  • Enhance customer relationships

  • Grow market share

Top Channels

Channels Used

  • offline

  • on premises

  • review sites

  • promotions

  • social media

  • Facebook

  • Yelp

  • website

  • e-mail

  • coupons

  • Tripadvisor

  • See 8 more

  • offline

  • on premises

  • review sites

  • promotions

  • social media

  • Facebook

  • Yelp

  • website

  • e-mail

  • coupons

  • Tripadvisor

  • See 8 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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No Data

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting