cuspera logo CUSPERA

Canny vs Verbate: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Canny vs. Verbate is based on a specific set of business needs and context. The comparison uses 821 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Canny and Verbate

Canny, Verbate, Thematic, Medallia Agent Connect, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Canny covers Collecting Feedback, Engaging Conversational Surveys, Products & Pricelist Management, Review Customer Feedback, etc.

Verbate focuses on Collecting Feedback with Video, Public Relations, Event Management with Text SMS, Engaging Conversational Surveys with Video, etc.

"The magic really happens when we can interact one-to-many with Canny. The feedback platform has been a life changer for customer success. " - Zeb Evans

"So far has been a very pleasant experience - product is straight forward and easy to use, the Verbate team are professional and very helpful. " - David Thomas

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Canny

Focus area

Canny is better than Verbate for

Software Failure Risk

  • medium

logo Verbate

Focus area

Software Failure Risk

  • medium

About

Canny: Customer Feedback Management Tool

Video surveys for insightful answers to any question

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

37

11

Total Goals
(we found evidences for)

9

3

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring net promoter score

measuring customer satisfaction


engagement management

engaging and following up


products & pricelist management


sales review & feedback



training & onboarding


community building


communication management

sending & publishing communications


lifetime value management


sales document management


workflow management



helpdesk management


content management


loyalty management

customise loyalty program




business development


Top Goals

Goals Achieved

  • Scale best practices

  • Acquire customers

  • Launch new products

  • Enhance customer relationships

  • Improve internal communications

  • Improve visibility

  • Improve ROI

  • Improve brand engagement

  • Build brand awareness

  • See 6 more
  • Enter new markets internationally or locally

  • Improve brand engagement

  • Acquire customers

Top Channels

Channels Used

  • video

  • text SMS

  • video

  • text SMS

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

low

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting