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Capillary Loyalty+ vs smile.io: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Capillary Loyalty+ vs. smile.io is based on a specific set of business needs and context. The comparison uses 1199 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Capillary Loyalty+ and smile.io

Capillary Loyalty+, and smile.io belong to a category of solutions that help Customer Loyalty Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Capillary Loyalty+ covers Loyalty Management with Omnichannel, Customer Engagement with Whatsapp, Campaign Management, Partner & Channel Loyalty with Channel Partners, etc.

smile.io focuses on Loyalty Management, Engagement Management, Referral Management, Lifetime Value Management, etc.

"In a low frequency, high-value purchase industry like jewellery, where Jewel Corner operates, a simple point rewards-based loyalty system is not very effective. We know that a continuous engagement process coupled with experiential rewards will do t...he magic in helping us seal the next purchase. Capillary Technologies with their in-depth know-how and service expertise have a proven record of helping brands achieve such feats " - Rihen Mehta

"Our Smile.io referral program has been an amazing way for us to encourage conversions, sales, and overall engagement through our existing community. " - Nathan Woods

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Capillary Loyalty+

Focus area

Capillary Loyalty+ is better than smile.io for

Software Failure Risk

  • low

logo smile.io

Focus area

smile.io is better than Capillary Loyalty+ for

Software Failure Risk

  • medium

About

Omnichannel Loyalty Program Software | Capillary

Loyalty programs for small businesses

Financials

SERIES D

Business Need

Total Processes
(we found evidences for)

16

38

Total Goals
(we found evidences for)

5

11

Top Processes

Evidences indicate better relative satisfaction


create transaction based loyalty

create engagement based loyalty

track program performance

identify target customers

customise loyalty program


engagement management


campaign management

campaign monitoring

campaign analytics



referral management


relationship management


community building


lifetime value management


rating and review management


scheduling post to social media


managing social media account


engaging on social media


social media management

scheduling post to social media

managing social media account

engaging on social media


training & onboarding


content management


sales incentive management


Top Goals

Goals Achieved

  • Increase average basket value

  • Improve brand engagement

  • Increase sales & revenue

  • Increase customer life time value

  • Enhance customer relationships

  • See 2 more
  • Enhance customer relationships

  • Acquire customers

  • Increase customer life time value

  • Build brand awareness

  • Improve brand engagement

  • Improve consistency

  • Increase sales & revenue

  • Improve digital and social presence

  • Scale best practices

  • Improve ROI

  • Launch new products

  • See 8 more

Top Channels

Channels Used

  • social media

  • offline

  • point of sale

  • e-mail

  • website

  • promotions

  • mobile

  • user generated content

  • blogs

  • on premises

  • coupons

  • phone calls

  • video

  • Instagram

  • See 11 more
  • social media

  • offline

  • point of sale

  • e-mail

  • website

  • promotions

  • mobile

  • user generated content

  • blogs

  • on premises

  • coupons

  • phone calls

  • video

  • Instagram

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

No Data

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No Data

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Security & Privacy Risk

No Data

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting