smile.io Overview

Smile.io offers loyalty programs designed to increase customer retention and engagement. Businesses can easily boost growth using this user-friendly platform.

Use Cases

Customers recommend Loyalty Management, Engagement Management, Referral Management, as the business use cases that they have been most satisfied with while using smile.io.

Other use cases:

  • Lifetime Value Management
  • Rating And Review Management
  • Social Media Management
  • Campaign Management
  • Community Building
  • Training & Onboarding
  • Content Management
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using smile.io.

Other priorities:

  • Increase Customer Life Time Value
  • Build Brand Awareness
  • Improve Brand Engagement
  • Improve Consistency
  • Increase Sales & Revenue
  • Improve Digital And Social Presence
  • Scale Best Practices
  • Improve ROI
  • Launch New Products
See all business priorities See less business priorities

smile.io Use-Cases and Business Priorities: Customer Satisfaction Data

smile.io's features include Rewards, Gamification, Personalization, etc. and smile.io support capabilities include 24/7 Support, Chat Support, Email Support, etc. also smile.io analytics capabilities include Analytics, and Custom Reports.

Reviews

"Smile has allowed us build real relationships with our customers. It is the perfect platform to build lasting connections while also achieving business goals." - Lindsey Wilson

smile.io, Loyalzoo, Tapmango, LoyaltyLion, Loopy Loyalty, etc., all belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for smile.io

Top Industries

  • Health, Wellness and Fitness
  • Consumer Goods
  • Retail

Popular in

  • Small Business
  • Mid Market
  • Enterprise

smile.io is popular in Health, Wellness And Fitness, Consumer Goods, and Retail and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on smile.io Use Cases

Why is smile.io the best choice for Loyalty Management?

What solutions does smile.io provide for Engagement Management?

Why is smile.io the best choice for Referral Management?

What solutions does smile.io provide for Lifetime Value Management?

How does smile.io facilitate Rating And Review Management?

17+ more Business Use Cases

55 buyers and buying teams have used Cuspera to assess how well smile.io solved their Customer Loyalty Management needs. Cuspera uses 743 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
smile.io testimonial

Lindsey Wilson

Content Manager

Packlane
Smile has allowed us build real relationships with our customers. It is the perfect platform to build lasting connections while also achieving business goals. Testimonial By Lindsey Wilson
smile.io testimonial

Samantha Donohue

IT Manager

Evy s Tree
Our repeat customer rate has grown every year with Smile and has allowed us to build a true brand community! Testimonial By Samantha Donohue
smile.io testimonial

Paul Rotter

Marketing Coordinator

Mpix
Smile has been the perfect partner for us. Their guidance goes beyond simple suggestions and has played a major role in the success we have seen with rewards. Testimonial By Paul Rotter
CUSTOMERS TESTIMONIALS
smile.io testimonial

Lindsey Wilson

Content Manager

Packlane
Smile has allowed us build real relationships with our customers. It is the perfect platform to build lasting connections while also achieving business goals. Testimonial By Lindsey Wilson
smile.io testimonial

Samantha Donohue

IT Manager

Evy s Tree
Our repeat customer rate has grown every year with Smile and has allowed us to build a true brand community! Testimonial By Samantha Donohue
smile.io testimonial

Paul Rotter

Marketing Coordinator

Mpix
Smile has been the perfect partner for us. Their guidance goes beyond simple suggestions and has played a major role in the success we have seen with rewards. Testimonial By Paul Rotter

Case Studies

COMPANY INDUSTRY CASE STUDIES
smile.io case study

Mpix
Consumer Services
Consumer Services
CASE STUDY Mpix

"Increased retention with rewards. +55% AOV on member purchases, 26% higher redemption rate after 1 year, doubling Instagram following.";

Read More
smile.io case study

Jimmy Joy
Food & Beverages
Food & Beverages
CASE STUDY Jimmy Joy

Increased Customer Retention By 15% And Saw A 10% Boost In Repeat Purchases By Implementing A Loyalty Program Using Smile.Io

Read More
smile.io case study

Shine On
Retail
Retail
CASE STUDY Shine On

"Boosted Customer Engagement By 37%, Resulting In A 54% Increase In Repeat Purchases";

Read More

Video

Getting Started with Smile.io | App Demo

Video Thumbnail

Frequently Asked Questions(FAQ)

for smile.io

What is smile.io?

Smile is an easy to use loyalty & reward program that helps to increase customer retention and boost customer engagement for small businesses.

It features Points, VIP and referrals that allow small businesses to maximize customer acquisition efforts and turn transactional sales into brand advocates activities.

It offers to reward customers with points to motivate action at every stage of the customer journey. The VIP program allows you to strengthen connections with top customers through increased rewards, statuses and perks. It encourages customers to help grow the community by awarding points for referral and social sharing.

What is smile.io used for?

smile.io is a Customer Loyalty Management Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Loyalty Management, Engagement Management and Referral Management .

What are the top features of smile.io?

Rewards, Gamification and Personalization are some of the top features of smile.io.

Who uses smile.io?

smile.io is used by Health, Wellness And Fitness, Consumer Goods and Retail among other industries.

What are smile.io alternatives?

Loyalzoo, Tapmango, LoyaltyLion and Loopy Loyalty are popular alternatives for smile.io.

Where is smile.io located?

smile.io is headquartered at 305 King St. W, Suite 200, Kitchener, ON N2G 1B9, CA.
lightning

Peers used smile.io for loyalty management and engagement management

smile.io Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

4.37/5 ★

Read Reviews (5)
Custom Reports

3.72/5 ★

Read Reviews (35)
CAPABILITIES RATINGS AND REVIEWS
Analytics

4.37/5 ★

Read Reviews (5)
Custom Reports

3.72/5 ★

Read Reviews (35)

Software Failure Risk Guidance

?

for smile.io

Overall Risk Meter

Low Medium High

Top Failure Risks for smile.io

Smile.io Profile

Company Name

Smile.io

Company Website

https://smile.io/

HQ Location

305 King St. W, Suite 200, Kitchener, ON N2G 1B9, CA

Social

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