Guiding you to choose between Capsule CRM vs. Microsoft Dynamics 365 for Sales: 2024

Comparison Summary

Capsule CRM: Capsule CRM simplifies contact, sales, task, and project management for startups, small to medium businesses, and larger organizations. Time saved can be spent on preferred activities.

Microsoft Dynamics 365 for Sales: Microsoft Dynamics 365 for Sales utilizes AI and automation to enhance deal closures. Features include conversation intelligence, opportunity scoring, and collaboration tools.

Capsule CRM

Focus area

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Microsoft Dynamics 365 for Sales

Focus area

Microsoft Dynamics 365 for Sales is better than Capsule CRM for

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Capsule CRM and Microsoft Dynamics 365 for Sales: Customer Satisfaction Data

Most deployed common Use Cases for Capsule CRM and Microsoft Dynamics 365 for Sales

What makes Capsule CRM and Microsoft Dynamics 365 for Sales ideal for Contact List Management?

Capsule Crm and Microsoft Dynamics 365 For Sales both enable users to manage contact lists, but they have distinct strengths. Capsule Crm excels at creating specific lists from existing contacts, facilitating organized contact management. Microsoft Dynamics 365 For Sales provides a comprehensive contact hub, capturing client information and engagement history. However, Microsoft Dynamics 365 For Sales has limitations with filtering and building contact lists.

"...Contact management...." Peer review by C-Level Executive in Marketing

"...The platform has provided me the single centralized data storage of each and every sales report or Sales related contact details and customer details...." Peer review by Asif m, Associate Software developer

How can Capsule CRM and Microsoft Dynamics 365 for Sales enhance your Engagement Management process?

Capsule CRM and Microsoft Dynamics 365 for Sales both help track customer interactions and ensure follow-up. Both systems allow for scheduling tasks, adding notes, and managing reminders. Capsule CRM is easier to use, while Microsoft Dynamics 365 for Sales offers more in-depth follow-up procedures. Microsoft Dynamics 365 for Sales has performance issues, while Capsule CRM integrates well with other services.

"...Capsule CRM is easy to use, makes it easy to track interactions with customers and clients, is helpful in managing work reminders through recurring tasks, and integrates well with other services through the use of Zapier..." Peer review by David T., Information Technology and Services

"...With all these features it can help improve sales, customer service and overall business engagement...." Peer review by Judy Z, Sales Assistant

How can Capsule CRM and Microsoft Dynamics 365 for Sales enhance your Lead Tracking process?

Capsule Crm and Microsoft Dynamics 365 For Sales both track leads and opportunities. Capsule Crm allows users to track sales opportunities and assign customized tracks to opportunities. Microsoft Dynamics 365 For Sales helps sales teams stay organized and provides marketing data for analyzing and planning lead-generating campaigns.

"...We communicate with a team across the united states and this is our HUB for sales and what the entire sales team uses to track leads and to track progress of sales leads, time to close, etc...." Peer review by Lyndsay W

"...It is great for tracking opportunities in your business in a cheap and efficient way...." Peer review by Jennifer K., Computer Software

How can Capsule CRM and Microsoft Dynamics 365 for Sales optimize your Workflow Management Workflow?

Capsule Crm and Microsoft Dynamics 365 For Sales both provide workflow management capabilities for sales processes. Capsule Crm offers simple workflows with pre-defined options, allowing for customization within limits. Microsoft Dynamics 365 For Sales offers a more customizable approach, enabling users to create specific workflows for their unique business needs. However, Microsoft Dynamics 365 For Sales users may face challenges in creating straightforward workflows for certain tasks, such as identifying resellers.

"...I use 'Tracks' for standard workflows; they are basically lists of tasks that you compose once and then use where and whenever you want...." Peer review by Rob v

"...I like the user interface, the configurable workflows, that it integrates with Office 365...." Peer review by Ted G, Project Manager/ERP Consultant, Computer Software

Capsule CRM in Action: Unique Use Cases

What solutions does Capsule CRM provide for Forecasting?

Microsoft Dynamics 365 for Sales in Action: Unique Use Cases

What makes Microsoft Dynamics 365 for Sales ideal for Sales Document Management?

Capsule CRM

4.1

Microsoft Dynamics 365 for Sales

3.8

AI Powered

About

Capsule CRM | Build stronger customer relationships, make more sales and save time.

Sales Force Automation | Microsoft Dynamics 365

Age

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Ease of migration

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Data

Data Import

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Data Export

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Support

24/7 Support

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Email Support

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Chat Support

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Phone Support

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Others

AI Powered

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Custom Reports

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Analytics

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Guiding you to choose between Capsule CRM vs. Microsoft Dynamics 365 for Sales: 2024

Comparison Summary

Capsule CRM

Focus area

Software Failure Risk Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Microsoft Dynamics 365 for Sales

Focus area

Microsoft Dynamics 365 for Sales is better than Capsule CRM for

Software Failure Risk Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Capsule CRM and Microsoft Dynamics 365 for Sales: Customer Satisfaction Data

Most deployed common Use Cases for Capsule CRM and Microsoft Dynamics 365 for Sales

What makes Capsule CRM and Microsoft Dynamics 365 for Sales ideal for Contact List Management?

How can Capsule CRM and Microsoft Dynamics 365 for Sales enhance your Engagement Management process?

How can Capsule CRM and Microsoft Dynamics 365 for Sales enhance your Lead Tracking process?

How can Capsule CRM and Microsoft Dynamics 365 for Sales optimize your Workflow Management Workflow?

Capsule CRM in Action: Unique Use Cases

What solutions does Capsule CRM provide for Forecasting?

Microsoft Dynamics 365 for Sales in Action: Unique Use Cases

What makes Microsoft Dynamics 365 for Sales ideal for Sales Document Management?

Failure Risk Guidance Security Report?

Compliance Risk

Security & Privacy Risk

Integration Risk

Migration Risk

IT and Other Capabilities

Data

Support

Others

Business Setting

Get a personalised risk report for Capsule CRM

Get a personalised risk report for Microsoft Dynamics 365 for Sales

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.

Software Failure Risk
Software failure risk includes potential risk in compliance, security and potential delays due to integration and migration issue while using this offering ranging from low to high.