Capsule CRM Overview

Capsule CRM simplifies contact, sales, task, and project management for startups, small to medium businesses, and larger organizations. Time saved can be spent on preferred activities.

Use Cases

Customers recommend Contact List Management, Engagement Management, Forecasting, as the business use cases that they have been most satisfied with while using Capsule CRM.

Other use cases:

  • Workflow Management
  • Lead Tracking
  • Proposal & Quote Management
  • Communication Management
  • Lead Management
  • Pipeline Management
  • Collaboration
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Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Capsule CRM.

Other priorities:

  • Enhance Customer Relationships
  • Improve Stakeholder Relations
  • Improve ROI
  • Improve Internal Communications
  • Scale Best Practices
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Capsule CRM Use-Cases and Business Priorities: Customer Satisfaction Data

Capsule CRM works with different mediums / channels such as E-Mail. and Website.

Capsule CRM's features include Recording, Dashboard, Personalization, etc. and Capsule CRM support capabilities include Email Support, 24/7 Support, Phone Support, etc. also Capsule CRM analytics capabilities include Analytics, and Custom Reports.

Reviews

"...I used Capsule CRM to keep track of commercial contacts over the phone, email and personal meetings...." Peer review by Alexandre R, Software Developer, Information Technology and Services

Capsule CRM, Bigcontacts CRM, GoldMine Premium CRM, monday sales CRM, Claritysoft CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Capsule CRM

Top Industries

  • Information Technology and Services
  • Computer Software
  • Marketing and Advertising

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Capsule CRM is popular in Information Technology And Services, Computer Software, and Marketing And Advertising and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Capsule CRM Use Cases

What solutions does Capsule CRM provide for Contact List Management?

How can Capsule CRM enhance your Engagement Management process?

What solutions does Capsule CRM provide for Forecasting?

How can Capsule CRM enhance your Workflow Management process?

How can Capsule CRM enhance your Lead Tracking process?

34+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Capsule CRM solved their CRM needs. Cuspera uses 876 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.

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Capsule - Hit the ground running with CRM

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Frequently Asked Questions(FAQ)

for Capsule CRM

What is Capsule CRM?

Capsule a CRM platform helps businesses stay organized, know more about the customers, build strong relationships, and to make the most of sales opportunities, all while minimizing user input. It helps to increase sales and revenue and enhance customer relationships.

Capsule also helps to tailor the system to meet the needs of different businesses, including custom fields, tags, and branding options. It also integrates with a range of leading small-business solutions for customer support, email marketing, document management, and accounting.

Its features include creating and managing a list of contacts, create tracks to match the business processes, easily track sales opportunities, insightful reports of sales performance, capturing the right information with custom fields to match the brand, and many more.

What is Capsule CRM used for?

Capsule CRM is a CRM Software mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Contact List Management, Engagement Management and Forecasting .

What are the top features of Capsule CRM?

Recording, Dashboard and Personalization are some of the top features of Capsule CRM.

Who uses Capsule CRM?

Capsule CRM is used by Information Technology And Services, Computer Software and Marketing And Advertising among other industries.

What are Capsule CRM alternatives?

Bigcontacts CRM, GoldMine Premium CRM, Monday Sales CRM and Claritysoft CRM are popular alternatives for Capsule CRM.

Where is Capsule CRM located?

Capsule CRM is headquartered at Manchester, UK.
lightning

Peers used Capsule CRM for contact list management and engagement management

Capsule CRM Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

3.97/5 ★

Read Reviews (17)
Custom Reports

3.75/5 ★

Read Reviews (105)
CAPABILITIES RATINGS AND REVIEWS
Analytics

3.97/5 ★

Read Reviews (17)
Custom Reports

3.75/5 ★

Read Reviews (105)

Software Failure Risk Guidance

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for Capsule CRM

Overall Risk Meter

Low Medium High

Top Failure Risks for Capsule CRM

Zestia Profile

Company Name

Zestia

Company Website

https://zestia.com/

HQ Location

Manchester, UK