Comparison Summary
This comparison report of CenturyLink® Contact Center Services vs. KSL Connect is based on a specific set of business needs and context. The comparison uses 253 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing CenturyLink® Contact Center Services and KSL Connect
CenturyLink® Contact Center Services, and KSL Connect belong to a category of solutions that help Contact Center Software. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
CenturyLink® Contact Center Services covers Sales Call Management with Phone Calls, Helpdesk Management with Phone Calls, Engagement Management with Phone Calls, Customer Feedback Management with Phone Calls, etc.
KSL Connect focuses on Sales Call Management with Phone Calls, Lead Management with Phone Calls, Helpdesk Management with Phone Calls, Products & Pricelist Management with Phone Calls, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Contact Center Services | CenturyLink
KSL Connect - Call Centre Solutions
Financials
IPO
Business Need
Total Processes
(we found evidences for)
11
14
Total Goals
(we found evidences for)
2
2
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
-
Increase sales & revenue
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Enhance customer relationships
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Increase sales & revenue
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Enhance customer relationships
Top Channels
Channels Used
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phone calls
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website
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phone calls
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website
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
