Comparison Summary
Introducing Certainly and Engati
Certainly belong to a category of solutions that help Chatbot, whereas Engati belong to a category of solutions that help Bot Platform. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Certainly covers Customer Feedback Management, Engagement Management, Communication Management, Training & Onboarding, etc.
Engati focuses on Engagement Management with Chat, Communication Management, Workflow Management with Chat, Advertisement with Social Media, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Ecommerce chatbot builder
A better, faster, stronger way to connect with customers
Financials
SEED
PRIVATE
Business Need
Total Processes
(we found evidences for)
14
10
Total Goals
(we found evidences for)
7
1
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Improve digital and social presence
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Scale best practices
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Increase sales & revenue
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Improve ROI
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Increase customer life time value
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Improve efficiency
- See 4 more
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Improve ROI
Top Channels
Channels Used
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chat
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website
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Skype
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Slack
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social media
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mass media
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Instagram
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Facebook
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video
- See 6 more
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chat
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website
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Skype
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Slack
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social media
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mass media
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Instagram
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Facebook
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video
- See 6 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
