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Certainly vs IntelliTicks: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Certainly vs. IntelliTicks is based on a specific set of business needs and context. The comparison uses 687 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Certainly and IntelliTicks

Certainly, and IntelliTicks belong to a category of solutions that help Chatbot. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Certainly covers Customer Feedback Management, Engagement Management, Communication Management, Training & Onboarding, etc.

IntelliTicks focuses on Engagement Management with Website, Generation Of New Leads, Conversion Management with Website, Capturing Leads with Website, etc.

"Our chatbot Betty handles far more tickets than all human agents combined. More than 40% of all tickets are now solved without any human involvement. " - Darren Hua

"An agile and meaningful connect with a website visitor to make them a customer It provides all the necessary bells and whistles to not only achieve it, but also provide us with a slick reporting interface which enhances the user experience. " - Prashant Pathak

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Certainly

Focus area

Software Failure Risk

  • medium

logo IntelliTicks

Focus area

IntelliTicks is better than Certainly for

Software Failure Risk

  • medium

About

Ecommerce chatbot builder

AI-Powered Live Chat for Sales

Financials

SEED

NA

Business Need

Total Processes
(we found evidences for)

14

20

Total Goals
(we found evidences for)

7

5

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction


engagement management

engaging and following up


training & onboarding


generation of new leads


conversion management





Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve digital and social presence

  • Scale best practices

  • Increase sales & revenue

  • Improve ROI

  • Increase customer life time value

  • Improve efficiency

  • See 4 more
  • Increase sales & revenue

  • Enhance customer relationships

  • Grow market share

  • Improve digital and social presence

  • Acquire customers

  • See 2 more

Top Channels

Channels Used

  • website

  • chat

  • mobile

  • phone calls

  • social media

  • Facebook

  • e-mail

  • mobile app

  • See 5 more
  • website

  • chat

  • mobile

  • phone calls

  • social media

  • Facebook

  • e-mail

  • mobile app

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting