Comparison Summary
This comparison report of Chatmeter Platform vs. Okendo is based on a specific set of business needs and context. The comparison uses 3373 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Chatmeter Platform and Okendo
Chatmeter Platform, Okendo, NiceJob, Rannko, etc., belong to a category of solutions that help Reviews and Reputation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Chatmeter Platform covers Rating And Review Management, Reputation Management with Offline, Social Media Management with Social Media, Engagement Management with Social Media, etc.
Okendo focuses on Rating And Review Management, Engagement Management with User Generated Content, Customer Feedback Management, Advertisement with Social Media, etc.
"We have been using Chatmeter at a higher level. Whenever a franchisee wants to open a new location we look at Chatmeter reviews, participation on the platform, and whether the store managers are trained on Chatmeter. This is part of our scorecard th...at determines whether they can open a new location. " - A&W
"Okendo offers a first-class suite of marketing tools that enables us to incentivize UGC with easy-to-set-up coupons. The migration process was seamless, and the Okendo team was incredibly helpful installing our reviews carousel so it looks on-brand. " - Ahmad Abdallah
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Local listing, review, and social media management for the multi-location brand and agency
Customer Review Software to drive growth throughout the buying journey.
Financials
SERIES A
SERIES A
Business Need
Total Processes
(we found evidences for)
57
61
Total Goals
(we found evidences for)
13
13
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Improve digital and social presence
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Build brand awareness
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Increase sales & revenue
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Enhance customer relationships
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Scale best practices
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Improve ROI
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Enter new markets internationally or locally
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Improve brand engagement
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Improve visibility
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Improve consistency
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Increase customer life time value
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Grow market share
- See 10 more
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Acquire customers
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Enhance customer relationships
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Increase sales & revenue
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Build brand awareness
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Improve ROI
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Enter new markets internationally or locally
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Grow market share
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Improve brand engagement
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Improve efficiency
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Launch new products
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Increase customer life time value
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Scale best practices
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Improve digital and social presence
- See 10 more
Top Channels
Channels Used
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social media
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e-mail
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website
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user generated content
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video
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promotions
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offline
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point of sale
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chat
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phone calls
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Instagram
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coupons
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Facebook
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mobile
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games
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text SMS
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Slack
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review sites
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trade shows
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Amazon
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blogs
- See 18 more
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social media
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e-mail
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website
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user generated content
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video
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promotions
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offline
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point of sale
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chat
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phone calls
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Instagram
-
coupons
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Facebook
-
mobile
-
games
-
text SMS
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Slack
-
review sites
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trade shows
-
Amazon
-
blogs
- See 18 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
