cuspera logo CUSPERA

Chorus by ZoomInfo vs Troops: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Chorus by ZoomInfo vs. Troops is based on a specific set of business needs and context. The comparison uses 11754 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Chorus by ZoomInfo and Troops

Chorus by ZoomInfo, Gong, Wingman, etc., belong to a category of solutions that help Conversation Intelligence, whereas Troops, worxogo, Showpad Coach, etc., belong to a category of solutions that help Sales Coaching. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Chorus by ZoomInfo covers Sales Coaching with Phone Calls, Sales Rep Engagement with Phone Calls, Training & Onboarding with Phone Calls, Sales Call Management with Phone Calls, etc.

Troops focuses on Workflow Management with Chat, Collaboration with Chat, Sales Rep Engagement, Forecasting, etc.

"With Chorus, we’ve gotten to a point where the rookies have the same win rates as veterans in less than five months of joining. " - NEIL SCOTT

"Troops has been super important in motivating the sales team and keeping everyone really excited to sell. I would recommend any sales team that has a dispersed sales team to use Troops to keep everyone together and unified. " - Josh Mann

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Chorus by ZoomInfo

Focus area

Chorus by ZoomInfo is better than Troops for

Software Failure Risk

  • medium

logo Troops

Focus area

Troops is better than Chorus by ZoomInfo for

Software Failure Risk

  • low

About

Conversation Intelligence Platform for Sales to drive team performance

The Revenue Com­mu­ni­ca­tions Platform to automate workflow providing real-time insights

Age

2000

Financials

PRIVATE

SERIES B

Business Need

Total Processes
(we found evidences for)

37

72

Total Goals
(we found evidences for)

7

13

Top Processes

Evidences indicate better relative satisfaction



engagement management

engaging and following up

engaging with scheduling & cadence


sales call management

objection handling

meeting management


training & onboarding



sales review & feedback


talk track creation


communication management

tracking & monitoring communications

sending & publishing communications


knowledge management

creating knowledge base



competitive intelligence





contract management


proposal & quote management



sales document management

contract management

proposal & quote management


generation of new leads


helpdesk management


products & pricelist management




business development


community building




customer case management


motivation management


account management


pipeline management


contact list management


lead qualification


conversion management


content management



campaign analytics


campaign management

campaign analytics


identify target customers


loyalty management

identify target customers




Top Goals

Goals Achieved

  • Increase sales & revenue

  • Shorten ramp up time

  • Improve consistency

  • Scale best practices

  • Improve efficiency

  • Launch new products

  • Improve visibility

  • See 4 more
  • Increase sales & revenue

  • Acquire customers

  • Enhance customer relationships

  • Improve internal communications

  • Scale best practices

  • Improve efficiency

  • Improve ROI

  • Improve visibility

  • Enter new markets internationally or locally

  • Increase average basket value

  • Improve digital and social presence

  • Launch new products

  • Establish thought leadership

  • See 10 more

Top Channels

Channels Used

  • chat

  • Slack

  • phone calls

  • e-mail

  • website

  • text SMS

  • mobile

  • social media

  • mobile app

  • games

  • Facebook

  • LinkedIn

  • offline

  • on premises

  • events

  • trade shows

  • channel partners

  • See 14 more
  • chat

  • Slack

  • phone calls

  • e-mail

  • website

  • text SMS

  • mobile

  • social media

  • mobile app

  • games

  • Facebook

  • LinkedIn

  • offline

  • on premises

  • events

  • trade shows

  • channel partners

  • See 14 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Security & Privacy Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Integration Risk

medium

{{{rsh_C_1}}}

low

{{{rsh_C_1}}}

Migration Risk

medium

{{{rsh_C_1}}}

medium

{{{rsh_C_1}}}

Business Setting