Troops Overview

Troops automates workflows and enhances sales performance by integrating Salesforce and Slack, providing real-time alerts and analytics. Key features include celebration of wins, workflow automation, and account-based collaboration.

Use Cases

Customers recommend Workflow Management, Collaboration, Sales Rep Engagement, as the business use cases that they have been most satisfied with while using Troops.

Other use cases:

  • Forecasting
  • Generation Of New Leads
  • Training & Onboarding
  • Contract Management
  • Contact Center Performance Management
  • Sales Coaching
  • Products & Pricelist Management
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Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Troops.

Other priorities:

  • Enhance Customer Relationships
  • Improve Internal Communications
  • Adopt Sales Best Practices
  • Improve Sales Team Effectiveness
  • Improve ROI
  • Improve Pipeline Visibility
  • Enter New Markets Internationally Or Locally
  • Increase Average Basket Value
  • Improve Digital And Social Presence
  • Launch New Products
  • Establish Thought Leadership
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Troops Use-Cases and Business Priorities: Customer Satisfaction Data

Troops works with different mediums / channels such as Chat. and Slack.

Troops's features include Alerts: Popups & Notifications, Personalization, Recording, etc. and Troops support capabilities include AI Powered, 24/7 Support, Chat Support, etc. also Troops analytics capabilities include Analytics, and Custom Reports.

Reviews

"I’m slow to the game but quickly falling in love with Troops. If you are into process, data integrity and are always trying to reduce inefficiencies. It’s a must have technology to add to your tech stack." - Simon Kaye

Troops, worxogo, Showpad Coach, d!NK, Mediafly Coach360 (formerly ExecVision), etc., all belong to a category of solutions that help Sales Coaching. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Troops

Top Industries

  • Computer Software
  • Internet
  • Marketing and Advertising

Popular in

  • Enterprise
  • Mid Market
  • Small Business

Troops is popular in Computer Software, Internet, and Marketing And Advertising and is widely used by Enterprise, Mid Market, and Small Business.

Comprehensive Insights on Troops Use Cases

How efficiently Does Troops manage your Workflow Management?

What makes Troops ideal for Collaboration?

How efficiently Does Troops manage your Sales Rep Engagement?

What benefits does Troops offer for Forecasting?

What benefits does Troops offer for Generation Of New Leads?

53+ more Business Use Cases

18 buyers and buying teams have used Cuspera to assess how well Troops solved their Sales Coaching needs. Cuspera uses 1611 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Coaching needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Troops testimonial

Simon Kaye

Sales Operations

Dynamic Yield

I’m slow to the game but quickly falling in love with Troops. If you are into process, data integrity and are always trying to reduce inefficiencies. It’s a must have technology to add to your tech stack. Testimonial By Simon Kaye
Troops testimonial

James Mowery

Sales Enablement

DoorDash

Troops Command is a tremendously powerful tool that can help our managers save a tremendous amount of time and brainpower on administrative tasks. Testimonial By James Mowery
Troops testimonial

Tomer Frieder

VP Sales

Spotinst

With Troops, the team gets data they need, from anywhere: in the office, at home or on the road. Now when I log into a specific account Deal Room, I know where the deal stands. For me it’s the only way I can manage and maintain control. Testimonial By Tomer Frieder
CUSTOMERS TESTIMONIALS
Troops testimonial

Simon Kaye

Sales Operations

Dynamic Yield

I’m slow to the game but quickly falling in love with Troops. If you are into process, data integrity and are always trying to reduce inefficiencies. It’s a must have technology to add to your tech stack. Testimonial By Simon Kaye
Troops testimonial

James Mowery

Sales Enablement

DoorDash

Troops Command is a tremendously powerful tool that can help our managers save a tremendous amount of time and brainpower on administrative tasks. Testimonial By James Mowery
Troops testimonial

Tomer Frieder

VP Sales

Spotinst

With Troops, the team gets data they need, from anywhere: in the office, at home or on the road. Now when I log into a specific account Deal Room, I know where the deal stands. For me it’s the only way I can manage and maintain control. Testimonial By Tomer Frieder

Case Studies

COMPANY INDUSTRY CASE STUDIES
Troops case study
Legal Services
Legal Services
Case Study Axiom

How Axiom uses Troops to bring critical data visibility to thousands of employees and keep teams fully aligned as they scale

Read More
Troops case study
Internet
Internet
Case Study Handshake

Troops first helped Handshake win at MEDDIC, then customer retention

Read More
Troops case study
Internet
Internet
Case Study Intercom

How Troops helped Intercom turn CRM data into hypergrowth

Read More

Video

Troops Grid Overview

Video Thumbnail

Frequently Asked Questions(FAQ)

for Troops

What is Troops?

Troops is a Salesforce automation platform for managing sales, accounts and customer services used by sales teams, account executives, customer success teams and business owners, to increase revenues.

It primarily helps sales teams which use Salesforce and Slack to automate workflows, providing real- time information on Salesforce information and helping improve sales performance.

The key features of Troops is celebrate, automate, integrate and collaborate. The celebrate feature provides real-time alerts, insights, and activity tracking across sales pipeline in Slack. It provides visibility into sales process on wins / losses, with no requirement for Salesforce account. It helps to keep all aligned with company's goals, celebrate and build happy teams. Automate features help to build Salesforce workflows which alert sales reps in Slack to take action. Salesforce reports can be accessed from Slack on mobile and desktop. Obtain real-time pipeline analytics with integration of Salesforce and Slack which could help in closing more deals. Account-based collaboration is possible by using 'Deal Rooms' for key accounts management.

What is Troops used for?

Troops is a Sales Coaching Software mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Workflow Management, Collaboration and Sales Rep Engagement .

What are the top features of Troops?

Alerts: popups & Notifications, Personalization and Recording are some of the top features of Troops.

Who uses Troops?

Troops is used by Computer Software, Internet and Marketing And Advertising among other industries.

What are Troops alternatives?

Worxogo, Showpad Coach, D!NK and Mediafly Coach360 (Formerly ExecVision) are popular alternatives for Troops.
lightning

Peers used Troops for workflow management and collaboration

Troops Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.62/5 ★

Read Reviews (7)
Analytics

4.44/5 ★

Read Reviews (36)
Custom Reports

3.96/5 ★

Read Reviews (123)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.62/5 ★

Read Reviews (7)
Analytics

4.44/5 ★

Read Reviews (36)
Custom Reports

3.96/5 ★

Read Reviews (123)

Software Failure Risk Guidance

?

for Troops

Overall Risk Meter

Low Medium High

Top Failure Risks for Troops

Troops Profile

Company Name

Troops

Company Website

https://www.troops.ai/

HQ Location

Employees

11-50

Financials

SERIES B