Troops Overview

Troops automates workflows and enhances sales performance by integrating Salesforce and Slack, providing real-time alerts and analytics. Key features include celebration of wins, workflow automation, and account-based collaboration.

Use Cases

Customers recommend Workflow Management, Collaboration, Sales Rep Engagement, as the business use cases that they have been most satisfied with while using Troops.

Other use cases:

  • Forecasting
  • Generation Of New Leads
  • Training & Onboarding
  • Contract Management
  • Contact Center Performance Management
  • Sales Coaching
  • Products & Pricelist Management
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Business Priorities

Increase Sales & Revenue and Acquire Customers are the most popular business priorities that customers and associates have achieved using Troops.

Other priorities:

  • Enhance Customer Relationships
  • Improve Internal Communications
  • Adopt Sales Best Practices
  • Improve Sales Team Effectiveness
  • Improve ROI
  • Improve Pipeline Visibility
  • Enter New Markets Internationally Or Locally
  • Increase Average Basket Value
  • Improve Digital And Social Presence
  • Launch New Products
  • Establish Thought Leadership
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Troops Use-Cases and Business Priorities: Customer Satisfaction Data

Troops works with different mediums / channels such as Chat. and Slack.

Troops's features include Alerts: Popups & Notifications, Personalization, Recording, etc. and Troops support capabilities include AI Powered, 24/7 Support, Chat Support, etc. also Troops analytics capabilities include Analytics, and Custom Reports.

Reviews

"In the midst of COVID-19, Troops has been one of the most valuable tools in our tech stack. Troops helps us create awareness around what's happening across the funnel, engage the team, and boost morale." - Michael Tuso

Troops, worxogo, Showpad Coach, d!NK, Mediafly Coach360 (formerly ExecVision), etc., all belong to a category of solutions that help Sales Coaching. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Troops

Top Industries

  • Computer Software
  • Internet
  • Marketing and Advertising

Popular in

  • Enterprise
  • Mid Market
  • Small Business

Troops is popular in Computer Software, Internet, and Marketing And Advertising and is widely used by Enterprise, Mid Market, and Small Business.

Comprehensive Insights on Troops Use Cases

How can Troops optimize your Workflow Management Workflow?

How can Troops enhance your Collaboration process?

How can Troops enhance your Sales Rep Engagement process?

How can Troops enhance your Forecasting process?

What solutions does Troops provide for Generation Of New Leads?

53+ more Business Use Cases

18 buyers and buying teams have used Cuspera to assess how well Troops solved their Sales Coaching needs. Cuspera uses 1611 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Sales Coaching needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Troops testimonial

Michael Tuso

Director of Revenue Performance

Chili Piper

In the midst of COVID-19, Troops has been one of the most valuable tools in our tech stack. Troops helps us create awareness around what's happening across the funnel, engage the team, and boost morale. Testimonial By Michael Tuso
Troops testimonial

Ziv Peled

Chief Customer Officer

AppsFlyer

Troops provides visibility into Salesforce data even for people who don’t have Salesforce licenses, so that everyone can stay on top of what’s happening with key accounts. Testimonial By Ziv Peled
Troops testimonial

Greg Merson

Sales Operations

HyperScience

The thing that I love most about Troops is you don’t have to be an expert at Salesforce to use its information in Troops. Testimonial By Greg Merson
CUSTOMERS TESTIMONIALS
Troops testimonial

Michael Tuso

Director of Revenue Performance

Chili Piper

In the midst of COVID-19, Troops has been one of the most valuable tools in our tech stack. Troops helps us create awareness around what's happening across the funnel, engage the team, and boost morale. Testimonial By Michael Tuso
Troops testimonial

Ziv Peled

Chief Customer Officer

AppsFlyer

Troops provides visibility into Salesforce data even for people who don’t have Salesforce licenses, so that everyone can stay on top of what’s happening with key accounts. Testimonial By Ziv Peled
Troops testimonial

Greg Merson

Sales Operations

HyperScience

The thing that I love most about Troops is you don’t have to be an expert at Salesforce to use its information in Troops. Testimonial By Greg Merson

Case Studies

COMPANY INDUSTRY CASE STUDIES
Troops case study
Real Estate
Real Estate
Case Study WeWork

How WeWork uses Troops to boost sales efficiency

Read More
Troops case study
Human Resources
Human Resources
Case Study ScoutRFP

How better visibility into deal progression helped ScoutRFP double deal size

Read More
Troops case study
Computer Software
Computer Software
Case Study Spotinst

Spotinst Relies on Troops for Sales Productivity and Visibility

Read More

Video

Troops Grid Overview

Video Thumbnail

Frequently Asked Questions(FAQ)

for Troops

What is Troops?

Troops is a Salesforce automation platform for managing sales, accounts and customer services used by sales teams, account executives, customer success teams and business owners, to increase revenues.

It primarily helps sales teams which use Salesforce and Slack to automate workflows, providing real- time information on Salesforce information and helping improve sales performance.

The key features of Troops is celebrate, automate, integrate and collaborate. The celebrate feature provides real-time alerts, insights, and activity tracking across sales pipeline in Slack. It provides visibility into sales process on wins / losses, with no requirement for Salesforce account. It helps to keep all aligned with company's goals, celebrate and build happy teams. Automate features help to build Salesforce workflows which alert sales reps in Slack to take action. Salesforce reports can be accessed from Slack on mobile and desktop. Obtain real-time pipeline analytics with integration of Salesforce and Slack which could help in closing more deals. Account-based collaboration is possible by using 'Deal Rooms' for key accounts management.

What is Troops used for?

Troops is a Sales Coaching Software mainly used by its customers to Increase Sales & Revenue and Acquire Customers by Workflow Management, Collaboration and Sales Rep Engagement .

What are the top features of Troops?

Alerts: popups & Notifications, Personalization and Recording are some of the top features of Troops.

Who uses Troops?

Troops is used by Computer Software, Internet and Marketing And Advertising among other industries.

What are Troops alternatives?

Worxogo, Showpad Coach, D!NK and Mediafly Coach360 (Formerly ExecVision) are popular alternatives for Troops.
lightning

Peers used Troops for workflow management and collaboration

Troops Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.62/5

Read Reviews (7)
Analytics

4.44/5

Read Reviews (36)
Custom Reports

3.96/5

Read Reviews (123)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.62/5

Read Reviews (7)
Analytics

4.44/5

Read Reviews (36)
Custom Reports

3.96/5

Read Reviews (123)

Software Failure Risk Guidance

?

for Troops

Overall Risk Meter

Low Medium High

Top Failure Risks for Troops

Troops Profile

Company Name

Troops

Company Website

https://www.troops.ai/

HQ Location

Employees

11-50

Financials

SERIES B