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Chorus by ZoomInfo vs Voyc: 2024 Ultimate Comparison Guide

Failure Risk Guidance Security Report ?

Failure Risk for Chorus by ZoomInfo medium Failure Risk for Voyc medium
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Comparison Summary

This comparison report of Chorus by ZoomInfo vs. Voyc is based on a specific set of business needs and context. The comparison uses 10381 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Chorus by ZoomInfo and Voyc

Chorus by ZoomInfo, Voyc, Gong, Wingman, etc., belong to a category of solutions that help Conversation Intelligence. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Chorus by ZoomInfo covers Sales Coaching with Phone Calls, Sales Rep Engagement with Phone Calls, Training & Onboarding with Phone Calls, Sales Call Management with Phone Calls, etc.

Voyc focuses on Sales Call Management with Phone Calls, Coaching with Phone Calls, Engagement Management with Phone Calls, Customer Feedback Management with Promotions, etc.

"With Chorus, we know exactly why a customer purchased, what the use case is, and how that customer wants to be successful. " - TAYLOR FRANCIS

"Managing risk and being able to offer exceptional customer service is critical to any insurance business. The support of Voyc is a competitive advantage for the healthy growth of the company. " - Anton Keet

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Chorus by ZoomInfo

Focus area

Chorus by ZoomInfo is better than Voyc for

Software Failure Risk

  • medium

logo Voyc

Focus area

Software Failure Risk

  • medium

About

Conversation Intelligence Platform for Sales to drive team performance

Speech Analytics QM Solution

Age

2000

2018

Financials

PRIVATE

PRE-SEED

Business Need

Total Processes
(we found evidences for)

37

29

Total Goals
(we found evidences for)

7

5

Top Processes

Evidences indicate better relative satisfaction

coaching

Read Reviews (675)

Read Reviews (11)

engagement management

Read Reviews (317)

Read Reviews (10)

engaging and following up

Read Reviews (314)

Read Reviews (2)

engaging with scheduling & cadence

Read Reviews (2)

Read Reviews (0)

sales call management

Read Reviews (288)

Read Reviews (13)

call transcription

Read Reviews (231)

Read Reviews (0)

call recording

Read Reviews (227)

Read Reviews (9)

call scoring

Read Reviews (59)

Read Reviews (0)

call analytics

Read Reviews (51)

Read Reviews (2)

call searching

Read Reviews (17)

Read Reviews (0)

objection handling

Read Reviews (15)

Read Reviews (0)

meeting management

Read Reviews (15)

Read Reviews (0)

training & onboarding

Read Reviews (270)

Read Reviews (0)

collaboration

Read Reviews (135)

Read Reviews (1)

sales review & feedback

Read Reviews (95)

Read Reviews (0)

talk track creation

Read Reviews (79)

Read Reviews (0)

communication management

Read Reviews (59)

Read Reviews (1)

tracking & monitoring communications

Read Reviews (38)

Read Reviews (1)

sending & publishing communications

Read Reviews (19)

Read Reviews (0)

knowledge management

Read Reviews (26)

Read Reviews (0)

creating knowledge base

Read Reviews (4)

Read Reviews (0)

workflow management

Read Reviews (25)

Read Reviews (4)

competitive intelligence

Read Reviews (19)

Read Reviews (0)

measuring customer satisfaction

Read Reviews (0)

Read Reviews (6)

customer feedback management

Read Reviews (0)

Read Reviews (7)

measuring customer satisfaction

Read Reviews (0)

Read Reviews (6)

social media analytics

Read Reviews (0)

Read Reviews (5)

social media management

Read Reviews (0)

Read Reviews (5)

social media analytics

Read Reviews (0)

Read Reviews (5)

customise loyalty program

Read Reviews (0)

Read Reviews (2)

loyalty management

Read Reviews (0)

Read Reviews (2)

customise loyalty program

Read Reviews (0)

Read Reviews (2)

helpdesk management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Increase sales & revenue

  • Shorten ramp up time

  • Improve consistency

  • Scale best practices

  • Improve efficiency

  • Launch new products

  • Improve visibility

  • See 4 more

  • Enhance customer relationships

  • Improve efficiency

  • Manage risk

  • Acquire customers

  • Increase sales & revenue

  • See 2 more

Top Channels

Channels Used

  • phone calls

  • offline

  • point of sale

  • social media

  • promotions

  • omnichannel

  • See 3 more

  • phone calls

  • offline

  • point of sale

  • social media

  • promotions

  • omnichannel

  • See 3 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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No Data

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting