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Cisco Jabber vs Gusto: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Cisco Jabber vs. Gusto is based on a specific set of business needs and context. The comparison uses 14820 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Cisco Jabber and Gusto

Cisco Jabber, Gusto, Ryver, Wire Collaboration Patform, etc., belong to a category of solutions that help Team Collaboration. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Cisco Jabber covers Collaboration with Phone Calls, Communication Management with E-Mail, Conference Call Management with Offline, Helpdesk Management with Phone Calls, etc.

Gusto focuses on Training & Onboarding, Helpdesk Management with Phone Calls, Communication Management with E-Mail, Engagement Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Cisco Jabber

Focus area

Cisco Jabber is better than Gusto for

Software Failure Risk

  • low

logo Gusto

Focus area

Software Failure Risk

  • medium

About

Collaboration software providing unified communications through instant messaging, voice and video calls

The All-In-One People Platform for Payroll, Benefits, HR

Age

1984

Financials

IPO

SERIES E

Business Need

Total Processes
(we found evidences for)

48

56

Total Goals
(we found evidences for)

11

10

Top Processes

Evidences indicate better relative satisfaction



communication management

sending & publishing communications

tracking & monitoring communications


conference call management



sales call management

meeting management


contact list management

creating contact list


content management


sales document management

contract management

proposal & quote management


engagement management

engaging and following up


training & onboarding


workflow management


business development



rating and review management


knowledge management



customer case management


conversion management



revenue cycle management


campaign management



trade show marketing




generation of new leads


compliance & governance


payment management


competitive intelligence


social media analytics


social media management

social media analytics


billing and invoice management




customer feedback management


products & pricelist management


discount management


promotion management


Top Goals

Goals Achieved

  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Improve efficiency

  • Improve digital and social presence

  • Improve stakeholder relations

  • Improve ROI

  • Establish thought leadership

  • Improve visibility

  • Scale best practices

  • Increase sales & revenue

  • See 8 more
  • Acquire customers

  • Improve internal communications

  • Enhance customer relationships

  • Improve ROI

  • Increase sales & revenue

  • Improve brand engagement

  • Improve visibility

  • Enter new markets internationally or locally

  • Build brand awareness

  • Scale best practices

  • See 7 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • chat

  • website

  • social media

  • offline

  • point of sale

  • mobile

  • mobile app

  • promotions

  • user generated content

  • blogs

  • causes and charity

  • See 10 more
  • e-mail

  • phone calls

  • chat

  • website

  • social media

  • offline

  • point of sale

  • mobile

  • mobile app

  • promotions

  • user generated content

  • blogs

  • causes and charity

  • See 10 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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medium

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Migration Risk

medium

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medium

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Business Setting