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Cisco Jabber vs Skype: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of Cisco Jabber vs. Skype is based on a specific set of business needs and context. The comparison uses 66579 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Cisco Jabber and Skype

Cisco Jabber, Ryver, Wire Collaboration Patform, etc., belong to a category of solutions that help Team Collaboration, whereas Skype, Google Hangouts, Zoom Rooms, etc., belong to a category of solutions that help Webinar and Conferencing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Cisco Jabber covers Collaboration with Phone Calls, Communication Management with E-Mail, Conference Call Management with Offline, Helpdesk Management with Phone Calls, etc.

Skype focuses on Collaboration with Video, Conference Call Management with Offline, Sales Call Management with Phone Calls, Communication Management with Chat, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Cisco Jabber

Focus area

Cisco Jabber is better than Skype for

Software Failure Risk

  • low

logo Skype

Focus area

Skype is better than Cisco Jabber for

Software Failure Risk

  • medium

About

Collaboration software providing unified communications through instant messaging, voice and video calls

Communication Tool for free calls and chat

Age

1984

1975

Financials

IPO

IPO

Business Need

Total Processes
(we found evidences for)

48

110

Total Goals
(we found evidences for)

11

18

Top Processes

Evidences indicate better relative satisfaction



communication management

sending & publishing communications

tracking & monitoring communications


conference call management



sales call management


contact list management

creating contact list



sales document management

contract management

proposal & quote management


engagement management

engaging and following up


training & onboarding


workflow management


business development



rating and review management


knowledge management

creating knowledge base



customer case management


conversion management



revenue cycle management


campaign management



trade show marketing



lead qualification

lead qualification: technographic



generation of new leads




courses & assessment

create learning path



international marketing


scheduling post to social media


managing social media account


social media management

scheduling post to social media

managing social media account


measuring customer satisfaction


customer feedback management

measuring customer satisfaction


sales review & feedback


discount management


promotion management




identify target customers


loyalty management

identify target customers


competitive intelligence



products & pricelist management



calendar management


segmentation and targeting


follower management



opportunity management


lifetime value management


relationship management


touchpoint management



personalized marketing


social media marketing


Top Goals

Goals Achieved

  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Improve efficiency

  • Improve digital and social presence

  • Improve stakeholder relations

  • Improve ROI

  • Establish thought leadership

  • Improve visibility

  • Scale best practices

  • Increase sales & revenue

  • See 8 more
  • Improve internal communications

  • Acquire customers

  • Enhance customer relationships

  • Enter new markets internationally or locally

  • Improve efficiency

  • Improve stakeholder relations

  • Scale best practices

  • Improve digital and social presence

  • Increase sales & revenue

  • Launch new products

  • Build brand awareness

  • Grow market share

  • Improve brand engagement

  • Improve ROI

  • Improve navigation

  • Improve consistency

  • Establish thought leadership

  • Increase customer life time value

  • See 15 more

Top Channels

Channels Used

  • offline

  • chat

  • phone calls

  • video

  • Skype

  • trade shows

  • events

  • e-mail

  • mobile

  • on premises

  • text SMS

  • website

  • mobile app

  • social media

  • user generated content

  • blogs

  • Slack

  • point of sale

  • promotions

  • Whatsapp

  • mass media

  • games

  • Facebook

  • support groups

  • coupons

  • radio

  • movies

  • review sites

  • Amazon

  • display advertisement

  • Youtube

  • LinkedIn

  • channel partners

  • Instagram

  • television

  • causes and charity

  • Netflix

  • newsletter

  • print media

  • magazine

  • Pinterest

  • Twitter

  • Snapchat

  • See 40 more
  • offline

  • chat

  • phone calls

  • video

  • Skype

  • trade shows

  • events

  • e-mail

  • mobile

  • on premises

  • text SMS

  • website

  • mobile app

  • social media

  • user generated content

  • blogs

  • Slack

  • point of sale

  • promotions

  • Whatsapp

  • mass media

  • games

  • Facebook

  • support groups

  • coupons

  • radio

  • movies

  • review sites

  • Amazon

  • display advertisement

  • Youtube

  • LinkedIn

  • channel partners

  • Instagram

  • television

  • causes and charity

  • Netflix

  • newsletter

  • print media

  • magazine

  • Pinterest

  • Twitter

  • Snapchat

  • See 40 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting