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Cisco Spark vs Bitrix24: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Cisco Spark vs. Bitrix24 is based on a specific set of business needs and context. The comparison uses 4338 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Cisco Spark and Bitrix24

Cisco Spark, and Bitrix24 belong to a category of solutions that help Collaboration and Productivity. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Cisco Spark covers Collaboration with Offline, Conference Call Management with Offline, Engagement Management, Content Management with Phone Calls, etc.

Bitrix24 focuses on Collaboration with Offline, Communication Management with E-Mail, Workflow Management, Engagement Management, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Cisco Spark

Focus area

Software Failure Risk

  • medium

logo Bitrix24

Focus area

Bitrix24 is better than Cisco Spark for

Software Failure Risk

  • medium

About

Cisco Spark : app-centric cloud-based service....

A free collaboration software enabling communications, CRM and other tools for small businesses

Age

1984

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

27

83

Total Goals
(we found evidences for)

1

12

Top Processes

Evidences indicate better relative satisfaction



conference call management


engagement management

engaging and following up



sales document management

contract management


communication management

sending & publishing communications


sales call management

meeting management


lead qualification

lead qualification: technographic



rating and review management


training & onboarding


relationship management



helpdesk management


contact list management



workflow management


campaign management



calendar management


generation of new leads


social media analytics


managing social media account


social media management

social media analytics

managing social media account




customise loyalty program


identify target customers


loyalty management

customise loyalty program

identify target customers


products & pricelist management



customer feedback management


social media marketing





segmentation and targeting


knowledge management



pipeline management


billing and invoice management


conversion management




advocacy management



business development




discount management


promotion management


opportunity management


motivation management


Top Goals

Goals Achieved

  • Improve internal communications

  • Improve internal communications

  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Improve efficiency

  • Improve ROI

  • Enter new markets internationally or locally

  • Build brand awareness

  • Improve digital and social presence

  • Manage risk

  • Scale best practices

  • Improve stakeholder relations

  • See 9 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • offline

  • social media

  • video

  • chat

  • mobile

  • website

  • point of sale

  • events

  • trade shows

  • mobile app

  • promotions

  • on premises

  • Facebook

  • Twitter

  • Slack

  • Whatsapp

  • text SMS

  • omnichannel

  • causes and charity

  • support groups

  • user generated content

  • blogs

  • newsletter

  • channel partners

  • coupons

  • See 24 more
  • e-mail

  • phone calls

  • offline

  • social media

  • video

  • chat

  • mobile

  • website

  • point of sale

  • events

  • trade shows

  • mobile app

  • promotions

  • on premises

  • Facebook

  • Twitter

  • Slack

  • Whatsapp

  • text SMS

  • omnichannel

  • causes and charity

  • support groups

  • user generated content

  • blogs

  • newsletter

  • channel partners

  • coupons

  • See 24 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

low

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low

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting