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CiviCRM vs Surefyre: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of CiviCRM vs. Surefyre is based on a specific set of business needs and context. The comparison uses 1470 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing CiviCRM and Surefyre

CiviCRM, Surefyre, Neon CRM, Giveffect, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

CiviCRM covers Contact List Management with Offline, Communication Management with E-Mail, Membership Management with Offline, Event Management with Offline, etc.

Surefyre focuses on Sales Document Management, Workflow Management with Phone Calls, Lead Tracking, Sales Commission Management, etc.

"The Calibrate team took up this challenge with great enthusiasm. Both during the preliminary phase (wireframes, UX and design) as during the various development phases, they were always open to discussion, new suggestions or changes. Moreover, they ...always looked for feasible solutions taking into account the budget and tight timing. Excellent project management and transparent communication ensured a pleasant collaboration. " - Margit Bal

"Surefyre has consistently exceeded all expectations. From staying ahead of the industry in innovation, to always meeting product development goals and timelines, Surefyre is well ahead of their competition by leaps and bounds. Their product is easy ...to use, well received by our clients, and has pushed our online presence to the next level by providing a system that is exactly what we, and our customers, were looking for. " - BILLIE GORRELL

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo CiviCRM

Focus area

CiviCRM is better than Surefyre for

Software Failure Risk

  • medium

logo Surefyre

Focus area

Software Failure Risk

  • medium

About

Open source CRM software for nonprofits

Submission automation platform for modern MGAs, wholesalers, and carriers

Financials

PRIVATE

SEED

Business Need

Total Processes
(we found evidences for)

49

11

Total Goals
(we found evidences for)

4

2

Top Processes

Evidences indicate better relative satisfaction


contact list management

creating contact list


communication management

sending & publishing communications


membership management



engagement management

engaging and following up


relationship management


customer case management


workflow management


training & onboarding


campaign management

campaign monitoring


helpdesk management


sales document management

proposal & quote management

contract management



community building


content management





courses & assessment

create learning path


sales call management

meeting management


subscription management


advocacy management




sales commission management


Top Goals

Goals Achieved

  • Scale best practices

  • Launch new products

  • Grow market share

  • Enhance customer relationships

  • See 1 more
  • Improve digital and social presence

  • Enhance customer relationships

Top Channels

Channels Used

  • e-mail

  • phone calls

  • offline

  • point of sale

  • See 1 more
  • e-mail

  • phone calls

  • offline

  • point of sale

  • See 1 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

high

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medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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Business Setting