Comparison Summary
This comparison report of CiviCRM vs. Zoho Bigin is based on a specific set of business needs and context. The comparison uses 1654 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing CiviCRM and Zoho Bigin
CiviCRM, Zoho Bigin, Giveffect, Blackbaud CRM, etc., belong to a category of solutions that help CRM. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
CiviCRM covers Contact List Management with Offline, Communication Management with E-Mail, Membership Management with Offline, Event Management with Offline, etc.
Zoho Bigin focuses on Engagement Management with Phone Calls, Training & Onboarding, Workflow Management with E-Mail, Pipeline Management, etc.
"The Calibrate team took up this challenge with great enthusiasm. Both during the preliminary phase (wireframes, UX and design) as during the various development phases, they were always open to discussion, new suggestions or changes. Moreover, they ...always looked for feasible solutions taking into account the budget and tight timing. Excellent project management and transparent communication ensured a pleasant collaboration. " - Margit Bal
"We have been using Bigin since July 2020. I think this CRM is ideal for small to medium size businesses. It is not overloaded with unusual features. They have kept it relatively simple which means you can get up and operating very quickly. You can p...ersonalize field names and add custom fields which makes the system more user friendly. I have used a number of CRM systems and I reviewed others before deciding on Bigin, which is easy to use meaning you can very quickly become productive. Overall I am very happy with this CRM. " - Michael Robson
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
About
Open source CRM software for nonprofits
Zoho Bigin | A powerful CRM solution for small and micro businesses manage their customer relationships
Age
1996
Financials
PRIVATE
PRIVATE
Business Need
Total Processes
(we found evidences for)
49
29
Total Goals
(we found evidences for)
4
6
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Scale best practices
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Launch new products
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Grow market share
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Enhance customer relationships
- See 1 more
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Enhance customer relationships
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Acquire customers
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Increase sales & revenue
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Improve ROI
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Improve stakeholder relations
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Launch new products
- See 3 more
Top Channels
Channels Used
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phone calls
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e-mail
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social media
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LinkedIn
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website
- See 2 more
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phone calls
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e-mail
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social media
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LinkedIn
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website
- See 2 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
