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Clickdesk vs helponclick: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Clickdesk vs. helponclick is based on a specific set of business needs and context. The comparison uses 836 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Clickdesk and helponclick

Clickdesk, helponclick, HappyFox Live Chat, ProProfs Chat, etc., belong to a category of solutions that help Live Chat. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Clickdesk covers Helpdesk Management with Chat, Engagement Management with Chat, Customer Feedback Management with Mobile, Social Media Management with Social Media, etc.

helponclick focuses on Helpdesk Management with Chat, Contact List Management with Chat, Social Media Management with Mobile, Sales Document Management with Chat, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Clickdesk

Focus area

Clickdesk is better than helponclick for

Software Failure Risk

  • low

logo helponclick

Focus area

Software Failure Risk

  • low

About

ClickDesk: Live Chat | Live Support Software

Live Chat Software & Help Desk Software | HelpOnClick ...

Financials

PRIVATE

PRIVATE

Business Need

Total Processes
(we found evidences for)

24

13

Total Goals
(we found evidences for)

5

3

Top Processes

Evidences indicate better relative satisfaction



engagement management

engaging and following up


customer feedback management

measuring customer satisfaction


social media management

engaging on social media

social media analytics

scheduling post to social media


communication management

sending & publishing communications



generation of new leads


contact list management


rating and review management


relationship management


content management


sales document management


workflow management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Acquire customers

  • Increase sales & revenue

  • Improve efficiency

  • Improve stakeholder relations

  • See 2 more
  • Increase sales & revenue

  • Enhance customer relationships

  • Acquire customers

Top Channels

Channels Used

  • chat

  • social media

  • mobile

  • website

  • mobile app

  • Facebook

  • phone calls

  • Facebook page

  • See 5 more
  • chat

  • social media

  • mobile

  • website

  • mobile app

  • Facebook

  • phone calls

  • Facebook page

  • See 5 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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No Data

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting