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ClickDimensions vs SAP Emarsys Customer Engagement: 2024 Ultimate Comparison Guide

Comparison Summary

This comparison report of ClickDimensions vs. SAP Emarsys Customer Engagement is based on a specific set of business needs and context. The comparison uses 5173 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing ClickDimensions and SAP Emarsys Customer Engagement

ClickDimensions, SAP Emarsys Customer Engagement, Act-On, Ortto, etc., belong to a category of solutions that help Marketing Automation. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

ClickDimensions covers Communication Management with E-Mail, Campaign Management with E-Mail, Engagement Management with E-Mail, Social Media Marketing with Social Media, etc.

SAP Emarsys Customer Engagement focuses on Engagement Management with Omnichannel, Loyalty Management, Communication Management with E-Mail, Digital Marketing with Omnichannel, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo ClickDimensions

Focus area

ClickDimensions is better than SAP Emarsys Customer Engagement for

Software Failure Risk

  • low

logo SAP Emarsys Customer Engagement

Focus area

Software Failure Risk

  • low

About

ClickDimensions | The only unified marketing, analytics and services platform in the market for organizations that use Dynamics.

Personalized omnichannel experiences that the customers deserve

Age

2010

2000

Financials

PRIVATE

SERIES B

Business Need

Total Processes
(we found evidences for)

86

66

Total Goals
(we found evidences for)

17

14

Top Processes

Evidences indicate better relative satisfaction


communication management

sending & publishing communications

tracking & monitoring communications


campaign monitoring

campaign analytics


engagement management

engaging and following up


social media marketing


training & onboarding


social media management

engaging on social media

scheduling post to social media

monitoring social media

social media analytics


content management





generation of new leads


workflow management



contact list management

creating contact list


helpdesk management



products & pricelist management


lead qualification

lead qualification: technographic



subscription management



customer feedback management

measuring net promoter score



courses & assessment

create learning path

track learning progress


account management





competitive intelligence





loyalty management

identify target customers


business development


relationship management


lifetime value management


segmentation and targeting


conversion management


trade show marketing



sales document management

proposal & quote management

contract management




personalized marketing


channel management


influencer marketing



international marketing


Top Goals

Goals Achieved

  • Acquire customers

  • Enter new markets internationally or locally

  • Increase sales & revenue

  • Enhance customer relationships

  • Improve ROI

  • Scale best practices

  • Improve digital and social presence

  • Grow market share

  • Launch new products

  • Improve stakeholder relations

  • Establish thought leadership

  • Improve brand engagement

  • Improve efficiency

  • Build brand awareness

  • Improve consistency

  • Improve visibility

  • Improve internal communications

  • See 14 more
  • Enhance customer relationships

  • Increase sales & revenue

  • Acquire customers

  • Increase customer life time value

  • Scale best practices

  • Improve ROI

  • Increase average basket value

  • Improve digital and social presence

  • Improve brand engagement

  • Enter new markets internationally or locally

  • Improve consistency

  • Build brand awareness

  • Grow market share

  • Improve internal communications

  • See 11 more

Top Channels

Channels Used

  • omnichannel

  • e-mail

  • mobile

  • social media

  • text SMS

  • website

  • offline

  • newsletter

  • point of sale

  • Facebook

  • promotions

  • video

  • phone calls

  • mobile app

  • games

  • channel partners

  • LinkedIn

  • mass media

  • television

  • events

  • trade shows

  • display advertisement

  • user generated content

  • blogs

  • Instagram

  • review sites

  • Amazon

  • Doubleclick

  • See 25 more
  • omnichannel

  • e-mail

  • mobile

  • social media

  • text SMS

  • website

  • offline

  • newsletter

  • point of sale

  • Facebook

  • promotions

  • video

  • phone calls

  • mobile app

  • games

  • channel partners

  • LinkedIn

  • mass media

  • television

  • events

  • trade shows

  • display advertisement

  • user generated content

  • blogs

  • Instagram

  • review sites

  • Amazon

  • Doubleclick

  • See 25 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

medium

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medium

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Business Setting