Comparison Summary

Clicktools: Clicktools, now SAP Service Cloud, enhances customer relationships and increases revenue by transforming customer feedback into actionable insights. Features include seamless CRM integration, dynamic questions, multi-language support, and mobile-friendly surveys.

Canny: Canny helps teams manage feedback and release features effectively. It completes the feedback loop from collection to implementation.

logo Clicktools

Focus area

Clicktools is better than Canny for

Software Failure Risk

  • low

logo Canny

Focus area

Canny is better than Clicktools for

Software Failure Risk

  • medium

Clicktools and Canny: Customer Satisfaction Data

Most deployed common Use Cases for Clicktools and Canny

How can Clicktools and Canny enhance your Collecting Feedback process?

Clicktools and Canny both collect customer feedback. Clicktools focuses on capturing feedback through various channels, including mobile, email, and social media. Canny prioritizes organizing and managing feedback, aiming to streamline the process and enhance visibility. Clicktools emphasizes customer satisfaction measurement, while Canny helps companies prioritize feature requests and product improvements.
"...We currently use Clicktools in order to conduct multiple customer satisfaction surveys which are then mapped back into Salesforce.com...." Peer review by Verified User, Administrator in Customer Service, Mechanical or Industrial Engineering
"...I refused to purchase Aha! for over a year even though I really needed a customer feedback tool...." Peer review by Abram P., Founder, Computer Software

How efficiently Does Clicktools and Canny manage your Engaging Conversational Surveys?


Canny in Action: Unique Use Cases

How does Canny facilitate Products & Pricelist Management?

How does Canny address your Review Customer Feedback Challenges?

How can Canny enhance your Collaboration process?

About

Clicktools | Clicktools by CallidusCloud | Survey App for Salesforce

Canny: Customer Feedback Management Tool

Age

1972

Financials

IPO

PRIVATE

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting