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Clicktools vs Simplesat: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Clicktools vs. Simplesat is based on a specific set of business needs and context. The comparison uses 3112 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Clicktools and Simplesat

Clicktools, Simplesat, CustomerSure, Surveypal Platform, etc., belong to a category of solutions that help Customer Feedback Management. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Clicktools covers Collecting Feedback, Engaging Conversational Surveys with Website, Social Media Management, Telemarketing with Website, etc.

Simplesat focuses on Collecting Feedback with E-Mail, Communication Management with Website, Engaging Conversational Surveys with E-Mail, Helpdesk Management with E-Mail, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Clicktools

Focus area

Software Failure Risk

  • low

logo Simplesat

Focus area

Simplesat is better than Clicktools for

Software Failure Risk

  • low

About

Clicktools | Clicktools by CallidusCloud | Survey App for Salesforce

Customer feedback system to collect customer satisfaction data to improve the business

Age

1972

Financials

IPO

PRIVATE

Business Need

Total Processes
(we found evidences for)

32

37

Total Goals
(we found evidences for)

4

9

Top Processes

Evidences indicate better relative satisfaction


customer feedback management

measuring customer satisfaction

measuring net promoter score


engagement management

engaging and following up


social media management

social media analytics



workflow management


communication management

sending & publishing communications


competitive intelligence



rating and review management


training & onboarding


courses & assessment

create learning path


contact list management


loyalty management

customise loyalty program



sales document management


products & pricelist management


helpdesk management


generation of new leads


sales review & feedback


motivation management


lifetime value management



Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve efficiency

  • Establish thought leadership

  • Improve internal communications

  • See 1 more
  • Enhance customer relationships

  • Acquire customers

  • Improve efficiency

  • Improve internal communications

  • Improve visibility

  • Improve ROI

  • Increase sales & revenue

  • Build brand awareness

  • Establish thought leadership

  • See 6 more

Top Channels

Channels Used

  • e-mail

  • website

  • promotions

  • social media

  • chat

  • Slack

  • Facebook

  • phone calls

  • display advertisement

  • video

  • user generated content

  • blogs

  • See 9 more
  • e-mail

  • website

  • promotions

  • social media

  • chat

  • Slack

  • Facebook

  • phone calls

  • display advertisement

  • video

  • user generated content

  • blogs

  • See 9 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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low

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Migration Risk

low

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low

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Business Setting