Comparison Summary

Clicktools: Clicktools, now SAP Service Cloud, enhances customer relationships and increases revenue by transforming customer feedback into actionable insights. Features include seamless CRM integration, dynamic questions, multi-language support, and mobile-friendly surveys.

Surveypal Platform: Surveypal provides CX tools for measuring and managing customer feedback with contextual intelligence. Over 150 million feedback instances have been processed for better insights and actions.

logo Clicktools

Focus area

Software Failure Risk

  • low

logo Surveypal Platform

Focus area

Software Failure Risk

  • medium

Clicktools and Surveypal Platform: Customer Satisfaction Data

Most deployed common Use Cases for Clicktools and Surveypal Platform

What Are the key features of Clicktools and Surveypal Platform for Collecting Feedback?

Clicktools and Surveypal Platform both collect customer feedback. Clicktools allows for a large-scale collection of feedback through various channels. Surveypal Platform focuses on improving customer satisfaction and engagement by providing tools for creating branded surveys. Clicktools integrates with Salesforce, while Surveypal Platform emphasizes real-time feedback monitoring and rapid response.
"...Hidden Questions - Since we are mostly surveying our customers, we use Clicktools Hidden question fields to improve the survey experience...." Peer review by Katie Meeker, Senior Customer Marketing Manager, iCIMS
"...I've been able to streamline our process of how we gather feedback from our customers...." Peer review by User

How does Clicktools and Surveypal Platform address your Engaging Conversational Surveys Challenges?


Surveypal Platform in Action: Unique Use Cases

What Are the key features of Surveypal Platform for Coaching?

About

Clicktools | Clicktools by CallidusCloud | Survey App for Salesforce

Survey platform to measure customer service experience

Age

1972

Financials

IPO

SEED

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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medium

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Security & Privacy Risk

medium

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low

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting