Comparison Summary

Clicktools: Clicktools, now SAP Service Cloud, enhances customer relationships and increases revenue by transforming customer feedback into actionable insights. Features include seamless CRM integration, dynamic questions, multi-language support, and mobile-friendly surveys.

Userback: Userback empowers product teams with in-app surveys, feedback widgets, session replays, and feature portals. Valuable user insights are unlocked to increase conversion rates and improve retention.

logo Clicktools

Focus area

Clicktools is better than Userback for

Software Failure Risk

  • low

logo Userback

Focus area

Software Failure Risk

  • medium

Clicktools and Userback: Customer Satisfaction Data

Most deployed common Use Cases for Clicktools and Userback

How can Clicktools and Userback enhance your Collecting Feedback process?


Clicktools in Action: Unique Use Cases

What makes Clicktools ideal for Engaging Conversational Surveys?


Userback in Action: Unique Use Cases

How does Userback facilitate Automated Workflows?

How can Userback optimize your Collaboration Workflow?

What solutions does Userback provide for Training & Onboarding?

About

Clicktools | Clicktools by CallidusCloud | Survey App for Salesforce

Real time customer feedback tool to collect feedback with video and screenshots

Age

1972

Financials

IPO

PRIVATE

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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Security & Privacy Risk

medium

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No Data

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Integration Risk

low

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low

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Migration Risk

low

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medium

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Business Setting