Comparison Summary
This comparison report of Clientsuccess vs. ConnectWise Manage is based on a specific set of business needs and context. The comparison uses 7984 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Clientsuccess and ConnectWise Manage
Clientsuccess, and ConnectWise Manage belong to a category of solutions that help Help Desk. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Clientsuccess covers Engagement Management with E-Mail, Training & Onboarding, Sales Document Management with E-Mail, Coaching, etc.
ConnectWise Manage focuses on Helpdesk Management, Sales Document Management, Workflow Management, Engagement Management with Phone Calls, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
ConnectWise Manage
Focus area
ConnectWise Manage is better than Clientsuccess for
Software Failure Risk
About
ClientSuccess: Customer Success Management Software
Business Management Software | ConnectWise Manage Business ...
Age
2014
1982
Financials
SEED
M&A
Business Need
Total Processes
(we found evidences for)
63
81
Total Goals
(we found evidences for)
14
13
Top Processes
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Enhance customer relationships
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Scale best practices
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Acquire customers
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Increase sales & revenue
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Improve internal communications
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Increase customer life time value
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Improve ROI
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Establish thought leadership
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Grow market share
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Improve stakeholder relations
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Improve consistency
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Improve efficiency
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Improve digital and social presence
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Manage risk
- See 11 more
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Acquire customers
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Scale best practices
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Increase sales & revenue
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Enhance customer relationships
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Improve internal communications
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Improve ROI
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Grow market share
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Establish thought leadership
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Improve digital and social presence
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Shorten ramp up time
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Enter new markets internationally or locally
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Improve stakeholder relations
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Improve visibility
- See 10 more
Top Channels
Channels Used
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e-mail
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offline
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phone calls
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point of sale
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on premises
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newsletter
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social media
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chat
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video
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website
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Facebook
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mobile
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promotions
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mobile app
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user generated content
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blogs
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trade shows
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channel partners
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games
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events
- See 17 more
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e-mail
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offline
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phone calls
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point of sale
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on premises
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newsletter
-
social media
-
chat
-
video
-
website
-
Facebook
-
mobile
-
promotions
-
mobile app
-
user generated content
-
blogs
-
trade shows
-
channel partners
-
games
-
events
- See 17 more
Failure Risk Guidance Security Report?
Compliance Risk
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Security & Privacy Risk
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Integration Risk
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Migration Risk
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IT and Other Capabilities
- Low
- Medium
- High
