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Clientsuccess vs Teamsupport: 2025 Ultimate Comparison Guide

Comparison Summary

This comparison report of Clientsuccess vs. Teamsupport is based on a specific set of business needs and context. The comparison uses 12610 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Clientsuccess and Teamsupport

Clientsuccess, and Teamsupport belong to a category of solutions that help Help Desk. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Clientsuccess covers Engagement Management with E-Mail, Training & Onboarding, Sales Document Management with E-Mail, Coaching, etc.

Teamsupport focuses on Helpdesk Management, Knowledge Management with User Generated Content, Workflow Management with E-Mail, Collaboration, etc.

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Clientsuccess

Focus area

Software Failure Risk

  • medium

logo Teamsupport

Focus area

Teamsupport is better than Clientsuccess for

Software Failure Risk

  • low

About

ClientSuccess: Customer Success Management Software

Customer Service Software Built for Business to Business

Age

2014

2008

Financials

SEED

PRIVATE

Business Need

Total Processes
(we found evidences for)

63

76

Total Goals
(we found evidences for)

14

13

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up

engaging with scheduling & cadence


training & onboarding


sales document management

contract management

proposal & quote management



contact list management

creating contact list


customer feedback management

measuring customer satisfaction

measuring net promoter score


communication management

tracking & monitoring communications

sending & publishing communications






lifetime value management



advocacy management


subscription management



loyalty management

identify target customers


renewal management


knowledge management

creating knowledge base


relationship management


sales call management


rating and review management




campaign management


content management

content publishing


generation of new leads


products & pricelist management


sales review & feedback


lead qualification

lead qualification: technographic


revenue cycle management



customer case management


account management


social media management

engaging on social media


conversion management


business development



competitive intelligence



distribution management


trade show marketing


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Scale best practices

  • Acquire customers

  • Increase sales & revenue

  • Improve internal communications

  • Increase customer life time value

  • Improve ROI

  • Establish thought leadership

  • Grow market share

  • Improve stakeholder relations

  • Improve consistency

  • Improve efficiency

  • Improve digital and social presence

  • Manage risk

  • See 11 more
  • Enhance customer relationships

  • Acquire customers

  • Improve internal communications

  • Scale best practices

  • Improve ROI

  • Launch new products

  • Increase sales & revenue

  • Improve stakeholder relations

  • Establish thought leadership

  • Grow market share

  • Improve visibility

  • Enter new markets internationally or locally

  • Improve efficiency

  • See 10 more

Top Channels

Channels Used

  • e-mail

  • phone calls

  • blogs

  • user generated content

  • chat

  • website

  • video

  • offline

  • point of sale

  • mobile

  • on premises

  • support groups

  • print media

  • magazine

  • Slack

  • mobile app

  • games

  • promotions

  • trade shows

  • social media

  • See 17 more
  • e-mail

  • phone calls

  • blogs

  • user generated content

  • chat

  • website

  • video

  • offline

  • point of sale

  • mobile

  • on premises

  • support groups

  • print media

  • magazine

  • Slack

  • mobile app

  • games

  • promotions

  • trade shows

  • social media

  • See 17 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

medium

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low

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Security & Privacy Risk

medium

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medium

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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Business Setting